9 Ofertas de Docente de Música en Mexico

Description
The Amazon Music Customer eXperience Infrastructure (CXI) team enables Amazon Music to deliver the best audio experiences across devices and modalities, with the lowest cost and shortest time to market. We work to eliminate complexity for our team and our partners, making development efforts simpler, faster, and more efficient.
We're looking for a Sr. PM-T based in Mexico City to own Playback, Mobile Architecture, and Innovation Velocity for Amazon Music. This role sits at the intersection of developer experience, AI-powered tooling, and the future of how Amazon Music is built. You will lead efforts to leverage Generative AI to increase the velocity of our developers and enable AI and other contributors to become feature builders - dramatically expanding who can ship product and how fast. You will also own the design of GenAI-powered tools that process customer feedback, generate improvement suggestions, and drive those suggestions through code, test, and ship cycles with minimal friction.
Amazon Music's range of devices includes mobile apps, web experiences, big-screens, wearables, connected speakers, and third-party integrations. Our vision is to deliver a best-in-class, multi-device experience that is reliable, fast, and frictionless across this cohesive, cross-client audio landscape.
This is an opportunity to define what the next generation of software development looks like at Amazon Music - where AI is not just a feature we ship, but a force multiplier for the teams that build them.
Key job responsibilities
As a Senior Product Manager, Technical on the Amazon Music Customer eXperience Infrastructure team, you will partner with stakeholders and contributors - including developers, engineers, technical program managers, and AI systems - to design and align on a roadmap that accelerates how Amazon Music is built and improved.
* Mobile Architecture Partnership: Partner with App Foundry and mobile engineering teams to support major architectural initiatives, including platform renovation efforts, app size optimization, and cross-team roadmap coordination to protect high-priority workloads.
* Cross-Team Alignment: Work across Amazon Music product and engineering teams to evaluate roadmap dependencies, surface conflicts to leadership, and ensure that platform-level changes are sequenced to minimize churn and maximize stability.
* Goal Setting & Metrics: Develop and maintain KPIs for developer velocity, AI contribution rates, and customer feedback loop efficiency. Analyze data, develop insights, and be the resident expert on the relationship between developer experience metrics and downstream customer impact.
* Backlog & Program Management: Support triage and prioritization of engineering backlogs across App Foundry and related teams, including data quality tickets, stability investigations, and partner integration workstreams (e.g., Samsung preload, Dolby Atmos, 3P DRM).
* Strategic Documentation: Draft PR FAQs, annual and quarterly plans, feature requirements, and resourcing asks. Evangelize the innovation velocity roadmap in weekly, monthly, quarterly, and annual business reviews.
* Stakeholder Management: Manage relationships with internal partner teams and external partners, pushing back where appropriate and ensuring that scope, ownership, and funding are clearly defined.
A day in the life
You join the morning scrum with the App Foundry mobile team, where you stay informed of progress on the platform renovation and help unblock a cross-team dependency. Before lunch, you review output from a GenAI pipeline that processed the latest batch of customer feedback - it's surfaced three high-signal improvement opportunities, and you're drafting a one-pager to align stakeholders on prioritization. After lunch, you meet with a partner team to walk through their roadmap and identify changes that could conflict with the renovation timeline - you'll surface one of them to leadership by end of week. Later, you review a draft technical design for a new AI-assisted testing tool and leave comments that sharpen the success criteria. You wrap the day with a quick sync with your counterpart in Seattle to align on quarterly goals.
About the team
The Amazon Music Customer eXperiences Infrastructure team is responsible for developer frameworks, testing tools, stability and performance, user data services, developer APIs, cross-device client experiences, and more across Amazon Music's range of devices - including mobile apps, web experiences, big-screens, wearables, connected speakers, and third-party integrations. Our vision is to deliver a best-in-class, multi-device experience that is reliable, fast, and frictionless.
Our team is split primarily between the West Coast of the United States and India, with a growing presence in Mexico City. We partner with Amazon Music teams located in multiple locations throughout the world.
Basic Qualifications
- 4+ years of product management experience working on end consumer technology products
- 2+ years of experience working on mobile application platforms, developer tooling, or developer experience programs
- 2+ years of experience collaborating with partner teams to align and drive on cross-organizational goals
- Experience working on agile-enabled teams
- 3+ years designing and maintaining a strategic product roadmap with measurable outcomes
- Experience authoring documents and presentations to establish and maintain strategic alignment with senior stakeholders
- Experience with design and analysis of customer surveys and user studies
- Proven ability to understand complex business problems, apply strong analytical skills, and create an effective strategy
- Technical fluency; ability to understand and discuss architectural concepts, schedule tradeoffs, and new opportunities with technical team members
- Strong communication and collaboration skills, with a proven ability to work across functions and influence senior leaders
Preferred Qualifications
- MBA or master's degree in a quantitative field
- Experience working with or building Generative AI-powered tools or workflows
- Experience launching consumer-facing online/mobile products or services from start to finish
- Excellent platform experience intuition; demonstrated success in creating innovative and user-friendly software applications and customer-facing features
- Nimbleness and comfort with ambiguity; ability to respond rapidly to evolving threats and opportunities
- Demonstrated ability to translate strategic differentiators into innovative and detailed product requirements
- Proven ability to make smart features (customer experience) versus time-to-market trade-offs; experience using data and metrics to back up assumptions and assertions of business value
- Experience working with products involving both visual and voice components, personalization, search, and/or machine learning-based systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.
We believe that Amazon Music on Alexa is the best voice-enabled music experience in the world. It is Day 1 in the world of voice-enabled devices and we're looking for great leaders to help us make it even better.
Key job responsibilities
- Understanding how all elements of the Voice and mobile Experience ecosystem work together and developing QA approaches that fit the overall strategy
- Develop and execute manual & automated tests and test plans
- Efficiently execute test cases across all functional areas of our products
- Finding, isolate, document, regress, and track bugs through resolution
- Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
- Work with Software Development Engineers to understand the overall technical architecture and how each feature is implemented
- Ensure the highest quality product delivery, working with a team of quality engineering professionals
- Evaluate product functionality and create test strategies and test cases to assess product quality
About the team
As the QAE on the Amazon Music Internationalization QA Team, you will be responsible for leading the effort to invent and improve the ways that customers can ask for what they want to hear in Amazon Music Unlimited, Prime Music or Ad-supported Free Tier in international markets. You will lead the efforts to ensure that the Quality of the Amazon Music Experience is the best.
The ideal candidate is interested in being part of an agile team, passionate about innovating for customers, and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements.
You should be a person that pays close attention to details and is driven to deliver solutions that delight customers.
Basic Qualifications
- 2+ years of quality assurance engineering experience
- Experience in automation testing
- Experience in manual testing
- Experience in UI and API automation testing (Selenium/SOAPUI)
- Knowledge of QA methodology and tools
- Knowledge of at least one programming language such as Java, C#, JavaScript, Python, Ruby or Perl
- Speak, write, and read fluently in English and Portuguese
Preferred Qualifications
- Experience in API & Mobile testing
- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
- 2+ years of voice and accent training experience
- Experience managing large teams across multiple locations and languages
- Experience leading teams and driving results through team members
- Excellent written and oral communication skills
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Our Finance Operations team has built a transformational platform that replaced disconnected systems and streamlined financial processes. We're now expanding our Mexico-based team and looking for automation-minded professionals who are passionate about eliminating manual work and reimagining how finance operations should work.
Why This Role Matters
You'll be a part of a small Mexico-based team providing Americas coverage for a platform that manages substantial marketing spend globally. Your work directly enables:
Business teams to focus on content and marketing strategy instead of administrative tasks
Finance leadership to make data-driven decisions with real-time visibility
Accounting to close books faster with unprecedented accuracy
Senior leadership to trust financial data for strategic planning
Most importantly, you'll help build the automated finance operations platform of the future where systems talk to each other, manual work is minimized, and teams can focus on strategic value rather than transactional processing.
Skill Development: Master advanced monday.com configurations, dashboard development, automation building with make.com, and emerging AI tools including Amazon Quick
High Visibility: Direct exposure to leadership through business reviews and presentations
Innovation Experience: First-hand involvement in finance technology implementation, including AI integration and system automation
Recognition: Join a team recognized for transforming Amazon Music's financial operations
What We Offer
Competitive compensation and benefits
Work with a collaborative, globally distributed team
Exposure to senior leadership and strategic initiatives
Opportunity to shape the future of finance operations through automation
Professional development and certification support
Key job responsibilities
What You'll Do
Be the Finance Partner Business Teams Rely On
You'll be simplifying complex financial processes so marketing and industry teams can focus on what they do best: creating amazing experiences for music fans. You'll manage purchase order workflows, budget tracking, and provide real-time insights that drive strategic decisions.
Drive Automation and Process Innovation
This is where the role gets exciting. We're actively building toward a future where manual data entry becomes obsolete. You'll be at the forefront of this transformation, identifying automation opportunities, implementing process improvements using tools like make.com and AI solutions, and helping shape the future of finance operations. If you love finding ways to eliminate repetitive tasks and scale operations through technology, this role is for you.
Deliver Operational Excellence
Working with a globally distributed team across Mexico, Barcelona, and India, you'll ensure accuracy and compliance across thousands of transactions.
Build Strategic Relationships
Conduct monthly business reviews with marketing and industry teams across the Americas. Partner with Finance, Accounting, Legal, and Global Procurement to resolve complex issues. Your insights will directly influence how users across multiple teams manage their budgets and projects.
What Success Looks Like
Speed & Quality: Process requests efficiently while maintaining exceptional accuracy and meeting compliance standards
Innovation: Proactively identify and implement automation opportunities that eliminate manual work
Impact: Enable business teams to achieve high satisfaction scores through responsive, expert support
Automation Mindset: Build workflows that scale
Collaboration: Build trusted partnerships across time zones and functions
What You'll Bring
3-5 years in finance operations, accounting, procurement, or related fields
Hands-on experience with ERP systems (COUPA, Oracle, SAP, or similar)
Demonstrated passion for process automation and continuous improvement
Strong analytical skills and comfort with financial data reconciliation
Bilingual fluency in English and Spanish
Portuguese is a plus
What Makes You Stand Out
Experience with automation tools (make.com, Zapier, Power Automate, or similar)
Background implementing or optimizing systems
Exposure to audit and compliance requirements
Project management or business analysis experience
Advanced Excel skills and familiarity with BI tools
Experience in tech, media, or entertainment industries
Your Superpowers
Invent and Simplify: You constantly ask "how can we automate this?" and find better ways to work
Customer Obsession: You work backwards from business needs and eliminate complexity
Ownership: You take end-to-end responsibility and follow through without reminders
Bias for Action: You make smart decisions quickly and don't wait for perfect information
Dive Deep: You understand the "why" behind processes and investigate root causes
About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
Basic Qualifications
- Knowledge of Microsoft Office applications including Word and Excel
- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
- Bachelor's degree in accounting, finance, business or related field
- +3 YOE previously in financial analysis.
Preferred Qualifications
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Speak, write, and read fluently in Spanish
- Speak, write, and read fluently in Portuguese
- Experience with any of these tools: monday.com, Asana, JIRA, Airtable
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.
The Data, Insights, Science and Optimization, Music Product and Tech (DISCO M&G) team is looking for a Data Scientist to join a team of scientists and engineers who analyze big data, provide analytics and insights and build models and algorithms to power Music product experiences. In this role, you will set the science vision and direction for the team and collaborate with internal stakeholders across marketing tech, Product , science and finance to scale and advance our science offerings. You will lead large scale science solutions, prioritize across multiple stakeholders and projects and be part of a fast-paced, dynamic and fun environment.
Key job responsibilities
- Lead the research and development of models and science products powering customer identity, acquisition, and retention strategies for Amazon Music
- Partner with Marketing and Growth leadership to develop science-driven business strategies, including subscriber segmentation, lifecycle management, and upsell programs
- Build predictive models - including propensity, uplift, and causal inference models - to support targeted marketing initiatives, measure incremental impact, and automate deep dives into key metric variances
- Collaborate with product, engineering, and marketing teams to evaluate the impact of growth campaigns, features, and algorithmic interventions through rigorous experimentation
- Analyze experiment results and provide data-driven recommendations to optimize subscriber acquisition and retention outcomes
- Partner with Senior Data Scientists and Product Managers to define, propose, and validate success and guardrail metrics for identity and growth programs
- Educate marketing and growth teams on analytics, measurement frameworks, and experimentation best practices, encouraging a culture of evidence-based decision making
About the team
The DISCO team focuses on accelerating Amazon Music customer growth by empowering product teams to make sound, customer-centric decisions through data and insights. We build data pipelines, self-service analytics, insights and predictive models enabling acquisition, engagement and retention at scale with personalized customer touch points.
Basic Qualifications
- 2+ years of data scientist experience
- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience
- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience
- 1+ years of working with or evaluating AI systems experience
- Master's degree in Science, Technology, Engineering, or Mathematics (STEM), or experience working in Science, Technology, Engineering, or Mathematics (STEM)
- Experience applying theoretical models in an applied environment
Preferred Qualifications
- Ph.D. in Science, Technology, Engineering, or Mathematics (STEM)
- Knowledge of machine learning concepts and their application to reasoning and problem-solving
- Experience in Python, Perl, or another scripting language
- Experience in a ML or data scientist role with a large technology company
- Experience in defining and creating benchmarks for assessing GenAI model performance
- Experience working on multi-team, cross-disciplinary projects
- Experience applying quantitative analysis to solve business problems and making data-driven business decisions
- Experience effectively communicating complex concepts through written and verbal communication
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at are seeking a Software Engineer with Android development experience who has the passion to help us build the best music experience for millions of customers around the world. You have solid problems solving skills, an ownership mentality, and a proven track record of delivering results. You have experience in system design, analysis, and operational root causing. You know how to deliver on projects working independently and as part of a team. You enjoy resolving ambiguity and experimenting with new ideas. Your writing and communications skills are excellent; you know how to present your ideas to developers and leadership. You'll also be coaching other engineers, developing engineering and operational processes, and encouraging excellence within the team. If this sounds like something you'd love, then come help us build in Mexico together!
Key job responsibilities
Develop tooling, make application changes to remain compliant and add new functionality, improve stability, release management, and SDK upgrades for the Amazon Music Mobile and Tablet applications. Build tools to support mechanized CI/CD with lightning speed. Grow your expertise in mobile platform engineering and operational tooling to make our clients highly and frequently available. In this role you can have a big impact across Music collaborating cross functionally with other teams. You will architect and implement robust, scalable code using patterns and engineering best practices. You will provide technical leadership and help with operational support to drive exceptional customer experiences and team success.
A day in the life
You'll start your morning by checking build health, test results, and any alerts from our CI/CD pipelines. Then you'll dig into the real work: maybe you're building a new feature in our Fire Tablet app or tool that cuts our stability issue triage process in half. Some days you'll step beyond pure coding, presenting a technical plan to partner teams, mentoring a newer engineer through a tricky architecture decision, or jumping into an operational issue that's blocking a release. You'll end the day knowing millions of music fans will get a better experience because of what you built!
About the team
In addition to the 12+ team members in Mexico City, we also have teams in the San Francisco Bay Area, Los Angeles, and Toronto that own core platform components including playback, download, authentication, and metrics for Amazon Music!
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- Speak, write, and read fluently in English
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The Amazon Music App Foundry team is looking for a talented QAE to help us drive quality improvements for the native core platform and playback components for the iOS, Android, and FireTablet Music apps.
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.
Key job responsibilities
- Understanding how elements of the mobile ecosystem work together and developing QA approaches that fit the overall strategy
- Develop and execute manual & automated tests and test plans
- Efficiently execute test cases across all functional areas of our products
- Find, isolate, document, and track bugs through resolution
- Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
- Work with Software Development Engineers to understand the overall technical architecture and how each feature is implemented
- Ensure the highest quality product delivery, working with a team of quality engineering professionals
- Evaluate product functionality and create test strategies and test cases to assess product quality
Basic Qualifications
- 2+ years of quality assurance engineering experience
- Experience in automation testing
- Experience in manual testing
- Experience in UI and API automation testing (Selenium/SOAPUI)
Preferred Qualifications
- Experience in API & Mobile testing
- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Join us to accelerate Amazon Music's growth and experimentation flywheel.
As an Experimentation Product Manager - Ops (Tech) you will act as the team's "force multiplier", increasing our overall experimentation velocity. You'll dive deep into experiment results to make sure we make the right decisions, and help us find new ideas/hypotheses to test by investigating past results. You'll ensure teams can move fast by creating all the artifacts for an experiment and and securing all the alignments before engineers begin to execute. You'll also own some experiments end to end.
Join us for the opportunity to drive Amazon Music's experimentation flywheel, and influence our roadmap to with engage fans at a global scale. Learn more at job responsibilities
- Help prioritize the right ideas by conducting analysis to project the impact of each initiative.
- Get experiments defined, aligned, and ready for development.
- Support post-experiment analysis that goes beyond a launch decision to drive insight that generates new experiments, and
- Track outcomes to increase accountability and program insight
About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture.
Amazon Music's Growth team creates and optimizes experiences throughout customers' lifecycle to drive listener and subscriber growth. This involves rigorous experimentation of new features and feature improvements, to ensure that only initiatives that have a positive impact are launched.
Basic Qualifications
- 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience
- Experience with feature priotization and product roadmap tradeoffs
- Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services
- Experience in A/B testing
- Speak, write, and read fluently in English
Preferred Qualifications
- Experience working with engineering and technical teams to build automated solutions
- Experience with SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Are you excited about driving impactful creative programs that elevate the Amazon Music
brand and customer experience? Are you driven by the challenge of building and
optimizing end-to-end program management frameworks to streamline creative
workflows and unlock efficiencies? Do you want to hone your skills in enabling and
improving processes alongside a global team of content creators and design experts? If so,
the Amazon Music Design & Creative Operations team is looking for a talented, passionate
Creative Operations Manager with a track record of strategic program delivery, cross-
functional collaboration, and process improvement to support the Brand & Creative
Strategy team.
Key job responsibilities
- Support team of brand strategists and copywriters in capacity planning across campaigns, creative and internal team needs
- Help maintain creative brief templates and intake processes
- Track and manage project timelines
- Support Copywriters and Strategists in workflow management
- Assist in coordination between internal teams and external partners
- Help track costs and budget on behalf of team
- Support implementation of content development workflows
- Maintain process documentation and knowledge repositories
- Help identify opportunities for workflow improvements
- Follow and promote best practices in copy and strategy operations
- Support workflows for internal initiatives and larger campaigns
- Help maintain creative review and approval processes
- Track creative versions and marketing asset iterations
- Assist in creative resource allocation
- Build relationships with creative and marketing partners
A day in the life
We're growing quickly and hiring the best talent to drive our creative vision forward. This
is an exciting opportunity to join our Amazon Music Design and Creative Operations team
as a Creative Operations Manager managing work within our Brand Creative Copy &
Strategy space. In this role, you will be responsible for leading and optimizing key
programs that span creative marketing, product and brand strategy launches. You will
serve as a central creative operational hub, building the frameworks, governance
structures, and cross-functional collaboration mechanisms required to successfully deliver
strategic creative initiatives.
About the team
The Design and Creative Operations team is an embedded within the overall Design
organization, striving and focusing on operational excellence across all business verticals
within Amazon Music. The Design and Creative Operations team is responsible for
establishing the end-to-end workflow and standard operating procedures (SOPs) for
creative collaboration with all marketing, product, and partner design teams. We set the
standard for the process, earning trust with all partners, biasing for action when working
within tight parameters, and using sound judgment to make decisions in areas of ambiguity
or uncharted territories. Importantly, Design and Creative Operations also play a key role
in high-level reporting, defining and tracking key performance metrics, and maintaining
comprehensive documentation on our operational processes and best practices. They
partner closely with our counterparts in Brand Creative and Brand Strategy, along with
R&B and Product Design to launch bar-raising experiences across events, livestreams,
features, promotions and the product itself.
Basic Qualifications
- Knowledge of the workflow within a marketing, production, or creative department or company
- Experience in English-language communication skills, both written and verbal
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- 3+ year of experience in creative production, program coordination, or similar role
Preferred Qualifications
- Experience and understanding of the workflow within a marketing, production, or creative department or company
- Experience in Adobe Creative Suite applications, with high proficiency in Adobe WorkFront
- Workflow and process optimization through AI tooling
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.