18 Empleos en Leon

Description
We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Planner. The Reliability Maintenance Engineering Planner is responsible for asset and spares management, preventative maintenance planning and machine history data. They are the site lead for the CMMS (Computerized Maintenance Management System) software and are required to extract information from it to support the site engineering manager.
Key job responsibilities
- Be the site level SME (Subject Matter Expert) on the CMMS (Computerized Maintenance Management System) software, train the local engineering team in its use and escalate issues as required to the Global team.
- Ensure the system is run in line with IntlRME standards and participate in IntlRME coordinated projects and improvement programs to roll out new functionality, procedures, scheduling or reports.
- Ensure site level equipment, spare parts and minimum holding levels are correctly recorded in the system in order to ensure technicians are never without the parts they need.
- Ensure the system accurately forecasts and assigns all required preventative maintenance to technicians within the team to provide a high level of equipment availability to our internal customers.
- Compile equipment information, performance metrics and machine histories and make recommendations for improvements based on their findings.
- Manage spare parts stock levels, place and track orders as required. Work with procurement and the wider BR network to find savings or efficiencies.
About the team
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep.
Across Mexico we have several Fulfillment Centers, Sort Center and Delivery Stations, thousands of machines, and thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.
Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.
We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.
Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.
Basic Qualifications
- Experience working with CMMS software
- Experience in MS Office including Excel
- Bachelor's degree or equivalent
- Speak, write, and read fluently in English
- 2+ years of experience planning, scheduling and auditing maintenance activities either as a hands on engineer or as a maintenance planner;
- Experience managing stores or spare parts inventories;
Preferred Qualifications
- Experience with the APM platform;
- Experience rolling out a new CMMS system;
- Experience delivering training or coaching others;
- Experience with Amazon processes.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies ( , and through our businesses including Trane® ( and Thermo King ( , sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits ( designed for you to Thrive at work and at home.
We boldly go.
**Where is the work:**
Field-based: Work is conducted on-site at customer locations.
**¿Qué hay para ti?**
Como **Técnico** **(a** **) de Servicio,** se unirá al mejor equipo de HVAC de Trane. Esta es una oportunidad emocionante para marcar la diferencia en la eficiencia y la sostenabilidad de los edificios a través de nuestra oferta de servicios. En este puesto, es responsable de dar mantenimiento preventivo y correctivo a equipos unitario y aplicado, así como del arranque a equipos comercial ligero, medio y pesado bajo supervisión.
**Lo que harás:**
+ Realizar el arranque, mantenimiento, reparación y proporcionar el servicio a equipo comercial ligero y unitario.
+ Dar mantenimiento a equipos chiller de tornillo.
+ Atender periódicamente el mantenimiento del automóvil.
+ Mantener actualizado el archivo de los documentos de trabajo, incluyendo tiempo, duración y progreso de cada proyecto.
+ Brindar soporte técnico a los clientes.
+ Diagnosticar equipo unitario y comercial ligero, para detectar una falla y corregirla bajo supervisión.
+ Arrancar equipo comercial medio y tornillo bajo supervisión.
+ Viajar regularmente para atender directamente al cliente.
+ Cotizar y solicitar las piezas necesarias para la reparación de los equipos.
+ Contar con flexibilidad para trabajar fuera de horario y fines de semana.
**Lo que traerás:**
+ Grado completo en Ingeniería Mecánica, Eléctrica, Mantenimiento, Eléctrica-mecánica, carrera en Aire acondicionado y/ o refrigeración.
+ Experiencia en trabajo en campo en mantenimiento a instalaciones HVAC.
+ Enfoque en Servicio al Cliente y solución de problemas técnicos.
+ Manejo de programas office.
+ Disponibilidad de viaje.
+ Licencia de manejo de vehículo.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** Boulevard Francisco Villa No 102, Leon, Guanajuato, Mexico, 37510
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Loss Prevention & Security
**Location** Boulevard Francisco Villa No 102, Leon, Guanajuato, Mexico, 37510
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Boulevard Francisco Villa No 102, Leon, Guanajuato, Mexico, 37510
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**At Oshkosh, we build, serve and protect people and communities around the world by designing and manufacturing some of the toughest specialty trucks and access equipment. We employ over 18,000 team members all united by a common purpose. Our engineering and product innovation help keep soldiers and firefighters safe, is critical in building and keeping communities clean and helps people do their jobs every day.**
Descripción: Resumen del puesto a quien reporta la posición, y quienes le reportan Responsabilidades: 1. Realizar sus actividades con base a lo estipulado en el Reglamento Interior de Trabajo (RIT) de la compañía. 2. En todo momento, portar el Equipo de Protección Personal (EPP) necesario para la actividad a realizar. 3. Ejecutar sus actividades de producción apegándose a los estándares definidos (Calidad, producción, seguridad, etc.) por la compañía. 4. Compromiso para generar productos con calidad apegados a los estándares y ejecutar las validaciones siguiendo los procesos de control establecidos. 5. Mantener el orden y limpieza del área de trabajo a través de la metodología de las 5's. 6. Asistir de manera puntual y activa a las capacitaciones programadas por la empresa. Autoridades: La autoridad de una persona es el poder que ocupa dentro de su empresa. El dueño de la organización es la máxima autoridad de la misma, a la que los trabajadores deben responder cada vez que exista la necesidad Se manejarán dos tipos de autoridades una global en la cual se mencionará la autoridad que todos tenemos en seguridad y calidad. - Se tiene la autoridad para reportar y/o detener cualquier actividad que se identifique que pueda poner el riesgo la integridad de cualquier persona que se encuentre dentro de planta sea un colaborador, contratista o prestador de servicios y/o instalaciones. - En relación a la calidad, el colaborador tiene la autoridad de detener cualquier proceso y o actividad laboral que identifique pueda poner en riesgo la calidad de nuestros productos y o los requerimientos del cliente. - Se tiene la autoridad de toma de decisiones de acuerdo con los procedimientos, políticas corporativas y requerimientos legales para el éxito del negocio Calificaciones básicas y deseables Educación mínima requerida: Bachillerato Experiencia requerida mínimo de 1 año en el sector de la industria metal mecánica y/o automotriz Page 2 SPQ/FORMS Oshkosh Corporation Classification - Restricted Facilidad y experiencia rolando turnos Conocimientos básicos de soldadura Manejo de herramientas manuales Interpretación de planos y simbología de soldadura básico Apego a estándares de trabajo Competencias requeridas: Adaptabilidad Automotivación Compromiso Tolerancia al estrés Flexibilidad Manejo de tiempo Crea relaciones colaborativas

NTT Data Company, somos todas las personas que la formamos. Un equipo de más de 139.000 profesionales, tan diverso cómo diversos son los 50 países en los que estamos presentes y los diferentes sectores en los que desarrollamos nuestra actividad; telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad.
¿Nuestra misión? Ofrecer soluciones tecnológicas, de negocio, estrategia, desarrollo y mantenimiento de aplicaciones, siendo un referente en consultoría. Todo gracias a la colaboración entre equipos, la calidad humana de nuestra gente y a que no nos conformamos con lo establecido, buscamos siempre la innovación que nos acerca al futuro.
**_¿Buscas donde realizar tus estadías? ¿O estas cursando el último semestre o cuatrimestre de tu carrera?_**
**¡Descubre la beca que puede impulsar tu futuro profesional!**
**Requisitos:**
*Carreras como: Ing. en Sistemas, Computación o afín
*Estar cursando el último semestre o cuatrimestre de la carrera
*Contar con seguro facultativo
**Interés por aprender de las siguientes tecnologias:**
+ **Cobol**
+ **Dinamycs**
+ **Mobile**
+ **Ciencia de Datos**
**_Ofrecemos:_**
Modalidad: Remota
Apoyo $3,000 mensual
y al término de la beca la oportunidad de ser contratado por la compañiacompañía
NTT te ofrece uno de los programas de formación más completo, se enfoca en 6 grupos base que cubren las competencias: -Activos NTT -Habilidades Soft -Gestión -Técnica -UN -Idiomas
¿Qué perfil queremos en NTT?
Buscamos personas capaces, con ambición y empuje, deseosas de aprender y que sientan propio del propósito de la compañía.
**Requisitos:**
*Carreras como: Ing. en Sistemas, Computación o afín
*Estar cursando el último semestre o cuatrimestre de la carrera
*Contar con seguro facultativo
**Interés por aprender de las siguientes tecnologias:**
+ **Cobol**
+ **Dinamycs**
+ **Mobile**
+ **Ciencia de Datos**

**Sobre NTT DATA**
**Haz de este el lugar donde crezcas.**
Como líder global en innovación empresarial y tecnológica, trabajamos con las mejores organizaciones a nivel mundial para entregar soluciones que generan un impacto significativo.
Con más de 190,000 profesionales en más de 70 países, combinamos un profundo conocimiento con una cultura que valora el aprendizaje, la curiosidad y la colaboración.
Lideramos la transformación y entregamos soluciones seguras, innovadoras y específicas de la industria que impulsan el crecimiento de los negocios. Nuestra gente impulsa todos nuestros logros, piensan en grande para entregar resultados mientras se asegura que cada voz sea escuchada.
*** **¿Por qué NTT DATA?**
**Una cultura de colaboración y apoyo**
Fomentamos un entorno donde la curiosidad, la innovación, el compromiso y el trabajo en equipo son celebrados. Nuestra filosofía de "People first" es una de las razones principales por las que continuamos siendo reconocidos globalmente.
**Desarrollo profesional y aprendizaje continuo**
Accede a un camino de formación estructurado, recursos de aprendizaje continuos, revisiones de desempeño anuales y un programa de mentoría dedicado - todo diseñado para ayudarte a desarrollarte profesionalmente y asumir nuevos desafíos.
**Equilibrio entre vida laboral y personal apoyado por nuestra política BeFlex**
Como empresa, adoptamos un enfoque BeFlex que empodera a nuestra gente con flexibilidad para gestionar su jornada laboral.
**Top Empleador Global**
Estamos orgullosamente certificados como Top Empleador Global, que refleja nuestro compromiso de ser un lugar donde las personas puedan desarrollarse y prosperar.
**Salud y bienestar primero**
Tu bienestar mental importa. Los empleados tienen acceso a psicólogos certificados y talleres de salud mental en línea.
**Diversidad, Equidad e Inclusión**
Estamos comprometidos a crear un lugar de trabajo donde todos puedan prosperar, sin importar género, nacionalidad, orientación sexual, discapacidad, edad o contexto. La inclusión es parte de quiénes somos y cómo trabajamos.
\#WeAreAllUnique #YouMakeUsUnique
_Al recibir una entrevista, puedes solicitar adaptaciones para cualquier necesidad de accesibilidad._
**¿Suena interesante? Aplica ahora o comparte con un amigo** ***
**Nuestros Beneficios**
· Sueldo competitivo, acorde a tu experiencia y conocimientos, en un esquema 100% nómina.
· Prestaciones de ley
· Seguro de Gastos Médicos Mayores
· Seguro Gastos Médicos Menores
· Seguro Dental
· Seguro de vida
· Vales de despensa
· Vales de Home Office
· Fondo de ahorro
· Días compensados
· Plan Concilia
· Esquema Hibrido
· Contrato indeterminado al 4to mes.
· Plan de carrera que garantiza tu desarrollo profesional, con formación continua:
o Cursos de inglés.
o Formación en gestión y habilidades profesionales.
o Formación técnica y certificaciones.
**En NTT DATA, todos nuestros procesos de selección y empleo se rigen por principios de equidad e inclusión.** Está estrictamente prohibido solicitar certificados médicos de no embarazo, pruebas de Virus de Inmunodeficiencia Humana (VIH) u otros análisis médicos como requisito de ingreso.
Brindamos **igualdad de oportunidades** en todas nuestras posiciones, incluyendo aspectos como **compensación, beneficios, prestaciones, vacaciones, capacitación, educación y programas sociales y recreativos** . Seleccionamos y desarrollamos talento únicamente con base en méritos y capacidades, sin distinción de **raza, color, género, nacionalidad, religión, edad, orientación sexual, información genética, discapacidad física o mental, embarazo, estado civil o cualquier otra condición protegida por la legislación local** .
Al postularte a esta vacante, confirmas que has leído y aceptado nuestro **Aviso de Privacidad** , en el cual se establece el tratamiento de tus datos personales durante el proceso de reclutamiento y selección. Te invitamos a revisarlo en el siguiente enlace para conocer cómo tratamos tu información y los canales en los cuales puedes ejercer los derechos que te corresponden como titular de los datos: buscamos?
- Ing. ciencias de la computación, sistemas de Información, Análisis de Negocio o afín.
- Más 3 años en roles similares
- Conocimiento sólido en mapeo de procesos, recopilación de requerimientos, identificación de mejoras y documentación
- Experiencia en preparación y ejecución de casos de prueba funcionales, recopilación de datos, capacitación de usuarios y liderazgo en pruebas de aceptación.
- Comprensión del ciclo de vida de desarrollo de software
- Experiencia en implementaciones de sistemas en proyectos de gran escala
- Dominio de aplicaciones estándar de Microsoft: Word, Excel, Project, Power Point y Visio
- Deseable conocimiento de SQL
- Deseable manejo de Jira
- Deseable experiencia en ERPs como Oracle, SAP o Salesforce
- Inglés B1
¿Cuáles serán tus responsabilidades?
- Analizar, documentar y estandarizar los procesos de requerimiento y negocio.
- Elaborar planes de pruebas, preparar datos y ejecutar pruebas.
- Coordinar con los equipos de producto y desarrollo el diseño de soluciones alineadas a las necesidades de negocio.
- Preparar y documentar requerimientos funcionales y configuraciones del sistemas
- Participar en el diseño, evaluación, desarrollo, pruebas, capacitación y despliegue de nuevas funcionalidades
- Crear y mantener documentación relacionada con características del sistema
_Este rol describe tu punto de partida en NTT DATA. Creemos en las relaciones a largo plazo y en apoyar tu desarrollo. A medida que tus habilidades y ambiciones evolucionen, trabajaremos contigo para identificar futuras oportunidades, proyectos y carreras profesionales dentro de nuestra organización._

**Job Summary**
Serve as an Infra Dev Specialist focused on applying Scrum practices to complex infrastructure delivery in a hybrid work model ensuring high quality resilient and scalable environments that support core business products while enabling teams to deliver value efficiently predictably and with strong attention to operational excellence and stakeholder satisfaction.
**Responsibilities**
+ Drive end to end delivery of infrastructure development initiatives by applying Scrum practices that keep day to day work transparent predictable and focused on measurable value for business stakeholders.
+ Facilitate recurring Scrum events for an infrastructure focused team so that sprint planning daily stand ups reviews and retrospectives consistently produce clear priorities shared understanding and actionable improvements.
+ Coordinate hybrid collaboration rituals that combine on site and remote participation while maintaining smooth communication flow inclusive participation and efficient decision making across time zones during the day shift.
+ Remove delivery impediments related to infrastructure dependencies environment readiness access management and tooling so that engineers can focus their time on building automating and stabilizing core platform components.
+ Guide the team in decomposing complex infrastructure work into right sized backlog items that are testable and traceable to user and business outcomes reducing waste and rework across sprints.
+ Collaborate closely with product architecture and operations partners to align backlog priorities with service reliability security posture and capacity needs that support critical customer facing systems.
+ Monitor delivery metrics such as throughput cycle time and defect trends to help the team inspect progress objectively and adjust practices that improve quality and speed without compromising stability.
+ Coach team members on Scrum values and practices adapted to infrastructure engineering scenarios encouraging continuous improvement shared ownership and sustainable pace across recurring releases.
+ Coordinate with external technology teams and vendors when shared infrastructure components are involved ensuring that dependencies integration timelines and change windows are clearly planned and communicated.
+ Support effective documentation habits within the team so that runbooks configuration records and change histories are updated during each sprint strengthening operational resilience and audit readiness.
+ Promote automation first thinking in backlog refinement and sprint discussions so that repetitive infrastructure tasks evolve into robust scripts and pipelines that reduce risk and manual errors.
+ Align sprint goals with the company purpose of providing secure available and reliable digital services that positively impact customers communities and the broader society through resilient technology foundations.
+ Ensure that incident learnings and post incident action items are translated into backlog work helping the team strengthen infrastructure reliability and prevent recurrence of critical service disruptions.
**Qualifications**
+ Bring substantial experience in infrastructure engineering and development activities that include provisioning configuration monitoring and optimization across enterprise scale environments.
+ Demonstrate proven practice as Scrum Master in a technical context guiding teams through multiple release cycles while improving collaboration focus and delivery predictability.
+ Apply strong understanding of Scrum and agile principles to infrastructure oriented work translating operational demands into structured backlog items and empirically driven improvements.
+ Use solid communication and facilitation skills to collaborate effectively with diverse technical and non technical stakeholders in a hybrid onsite and remote setting during the day shift.
+ Draw on advanced problem solving skills to diagnose complex infrastructure issues coordinate cross team responses and ensure that permanent fixes are planned and executed within sprints.
+ Leverage experience in enterprise scale environments to handle change control risk awareness and compliance expectations while still maintaining agile delivery flow.
**Certifications Required**
Certified Scrum Master
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.