45,974 Empleos en Miguel Hidalgo

We’re hiring a Senior Mobile Engineering Manager to lead a team of iOS and Android engineers that power BuyAbility in the Zillow app. You’ll partner closely with product, design, marketing, data science, and back-end engineers to deliver seamless affordability and engagement features that carry customers from budgeting to closing.

You’ll play a critical role in scaling the team, modernizing our mobile tech stack, and shaping cross-platform experiences that make home buying more accessible and transparent.

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

What you'll do:

 

• Own the mobile roadmap and execution for iOS and Android, partnering across disciplines to deliver user-centered features.
   

• Maximize team effectiveness in delivering value—set clear goals, drive iterative delivery. Improve coordination with back-end partners and reduce cross-team dependencies where possible to unlock faster, more autonomous execution.
   

• Launch secure, seamless login with Auth0, passkeys, and biometric MFA.
   

• Stand up real-time analytics using a unified SDK for mobile + back-end instrumentation and fast experimentation.
   

• Roll out personalized push notifications that nudge users when buying power improves due to credit or interest rate changes, or when new listings fall within their affordability range.
   

• Hire, mentor, and scale a growing team of mobile engineers.
   

• Set clear career paths and build a high-trust, inclusive culture that promotes learning and autonomy.
   

• Collaborate with other mobile teams in Zillow Home Loans to align roadmaps and share best practices.
   

• Champion high standards for code quality, automated testing, performance, and on-call resilience.
   

• Drive adoption of contract testing and agentic end-to-end tests to ensure reliable service integration and minimize regressions.
   

• Evolve shared, server-driven native components for scalable UI and logic reuse across the Zillow app.
   

• Maintain harmony across mobile, web, and APIs using modern GraphQL patterns.
   

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

• Lead the design, development, and implementation of complex ServiceNow applications and modules, ensuring scalability, maintainability, and performance.

• Serve as a subject-matter expert for the ServiceNow platform, providing technical guidance and mentorship to junior developers and team members.

• Design and implement robust integrations between ServiceNow and other enterprise systems using REST/SOAP APIs.

• Collaborate with stakeholders, product owners, and business analysts to translate business requirements into technical solutions.

• Contribute to the continuous improvement of our ServiceNow development processes, including advocating for and implementing DevOps principles, CI/CD pipelines, and cloud technologies.

• Monitor and analyze ServiceNow performance, utilizing ServiceNow Performance Analytics and Reporting to identify trends and optimize system efficiency.

• Participate actively in Agile/Scrum ceremonies, providing technical insights and estimates, and ensuring timely delivery of features.

• Conduct code reviews, provide constructive feedback, and ensure adherence to coding standards and architectural guidelines.

• Stay current with the latest ServiceNow features, releases, and industry trends.

• Identify opportunities to reduce technical debt and propel ongoing improvement initiatives, guaranteeing Zillow maintains a top-tier technology infrastructure

• Constructively negotiate trade-off discussions with other senior leaders, articulating pros and cons while providing options and recommendations that align with Zillow's goals and values

• Strong commitment to operational excellence, constantly striving to uncover the underlying causes of problems, using data to guide your decision-making, and fostering a culture of ongoing improvement

• Establish strong connections with key individuals in the Product, People, Technology and Engineering organizations, serving as a reliable consultant who can provide guidance, anticipate challenges, and find innovative solutions for business issues

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

• Minimum of 7 years of hands-on experience as a ServiceNow Developer, with at least 3 years in a senior or lead technical individual contributor role.

• Strong knowledge of ServiceNow platform architecture and administration, including a in-depth understanding of core platform capabilities and limitations.

• Experience with other ServiceNow modules like ITSM, HRSD, Integration Hub, Virtual/AI Agents, etc.

• Expert-level proficiency in JavaScript, Glide API, ServiceNow Script Includes, and Business Rules.

• Extensive experience with UI Policies, UI Actions, ACLs, and Flow Designer.

• Proven hands-on experience with ServiceNow integrations using REST/SOAP APIs, including designing and implementing complex integrations.

• Demonstrable experience with ServiceNow ATF (Automated Test Framework) for comprehensive test automation.

• Solid understanding of ITIL processes (e.g., Incident, Problem, Change, Service Request Management) and their practical application within ServiceNow.

• Proficiency in working within an Agile/Scrum development environment.

• Hands-on experience with ServiceNow Scoped Applications, including their design, development, and deployment.

• Experience with ServiceNow Performance Analytics and Reporting for data-driven insights and optimization.

• Excellent problem-solving, analytical, and communication skills (written and verbal).

• Ability to work independently as an IC leader, manage multiple priorities, and mentor others effectively. 

• A strong passion for continuous learning and staying ahead of ServiceNow advancements.

• Familiar with Agile Scrum processes and associated ceremonies
   

Nice To Have:

• Familiarity with DevOps principles, CI/CD pipelines, and cloud technologies (e.g., AWS, Azure, GCP) as they relate to ServiceNow development.

• Familiarity with front-end technologies like AngularJS or React within ServiceNow portals.

• Experience with scripting languages beyond JavaScript relevant to ServiceNow (e.g., PowerShell for integrations)

• Expertise in enterprise architecture, modern design patterns, system scalability, and API (REST, GraphQL) design

• Familiarity with DevOps principles and best practices

• ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certifications are highly preferred.

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

• Lead the design, development, and implementation of complex ServiceNow applications and modules, ensuring scalability, maintainability, and performance.

• Serve as a subject-matter expert for the ServiceNow platform, providing technical guidance and mentorship to junior developers and team members.

• Design and implement robust integrations between ServiceNow and other enterprise systems using REST/SOAP APIs.

• Collaborate with stakeholders, product owners, and business analysts to translate business requirements into technical solutions.

• Contribute to the continuous improvement of our ServiceNow development processes, including advocating for and implementing DevOps principles, CI/CD pipelines, and cloud technologies.

• Monitor and analyze ServiceNow performance, utilizing ServiceNow Performance Analytics and Reporting to identify trends and optimize system efficiency.

• Participate actively in Agile/Scrum ceremonies, providing technical insights and estimates, and ensuring timely delivery of features.

• Conduct code reviews, provide constructive feedback, and ensure adherence to coding standards and architectural guidelines.

• Stay current with the latest ServiceNow features, releases, and industry trends.

• Identify opportunities to reduce technical debt and propel ongoing improvement initiatives, guaranteeing Zillow maintains a top-tier technology infrastructure

• Constructively negotiate trade-off discussions with other senior leaders, articulating pros and cons while providing options and recommendations that align with Zillow's goals and values

• Strong commitment to operational excellence, constantly striving to uncover the underlying causes of problems, using data to guide your decision-making, and fostering a culture of ongoing improvement

• Establish strong connections with key individuals in the Product, People, Technology and Engineering organizations, serving as a reliable consultant who can provide guidance, anticipate challenges, and find innovative solutions for business issues

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

• Minimum of 7 years of hands-on experience as a ServiceNow Developer, with at least 3 years in a senior or lead technical individual contributor role.

• Strong knowledge of ServiceNow platform architecture and administration, including a in-depth understanding of core platform capabilities and limitations.

• Experience with other ServiceNow modules like ITSM, HRSD, Integration Hub, Virtual/AI Agents, etc.

• Expert-level proficiency in JavaScript, Glide API, ServiceNow Script Includes, and Business Rules.

• Extensive experience with UI Policies, UI Actions, ACLs, and Flow Designer.

• Proven hands-on experience with ServiceNow integrations using REST/SOAP APIs, including designing and implementing complex integrations.

• Demonstrable experience with ServiceNow ATF (Automated Test Framework) for comprehensive test automation.

• Solid understanding of ITIL processes (e.g., Incident, Problem, Change, Service Request Management) and their practical application within ServiceNow.

• Proficiency in working within an Agile/Scrum development environment.

• Hands-on experience with ServiceNow Scoped Applications, including their design, development, and deployment.

• Experience with ServiceNow Performance Analytics and Reporting for data-driven insights and optimization.

• Excellent problem-solving, analytical, and communication skills (written and verbal).

• Ability to work independently as an IC leader, manage multiple priorities, and mentor others effectively. 

• A strong passion for continuous learning and staying ahead of ServiceNow advancements.

• Familiar with Agile Scrum processes and associated ceremonies
   

Nice To Have:

• Familiarity with DevOps principles, CI/CD pipelines, and cloud technologies (e.g., AWS, Azure, GCP) as they relate to ServiceNow development.

• Familiarity with front-end technologies like AngularJS or React within ServiceNow portals.

• Experience with scripting languages beyond JavaScript relevant to ServiceNow (e.g., PowerShell for integrations)

• Expertise in enterprise architecture, modern design patterns, system scalability, and API (REST, GraphQL) design

• Familiarity with DevOps principles and best practices

• ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certifications are highly preferred.

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

We’re hiring a Senior Mobile Engineering Manager to lead a team of iOS and Android engineers that power BuyAbility in the Zillow app. You’ll partner closely with product, design, marketing, data science, and back-end engineers to deliver seamless affordability and engagement features that carry customers from budgeting to closing.

You’ll play a critical role in scaling the team, modernizing our mobile tech stack, and shaping cross-platform experiences that make home buying more accessible and transparent.

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

What you'll do:

 

• Own the mobile roadmap and execution for iOS and Android, partnering across disciplines to deliver user-centered features.
   

• Maximize team effectiveness in delivering value—set clear goals, drive iterative delivery. Improve coordination with back-end partners and reduce cross-team dependencies where possible to unlock faster, more autonomous execution.
   

• Launch secure, seamless login with Auth0, passkeys, and biometric MFA.
   

• Stand up real-time analytics using a unified SDK for mobile + back-end instrumentation and fast experimentation.
   

• Roll out personalized push notifications that nudge users when buying power improves due to credit or interest rate changes, or when new listings fall within their affordability range.
   

• Hire, mentor, and scale a growing team of mobile engineers.
   

• Set clear career paths and build a high-trust, inclusive culture that promotes learning and autonomy.
   

• Collaborate with other mobile teams in Zillow Home Loans to align roadmaps and share best practices.
   

• Champion high standards for code quality, automated testing, performance, and on-call resilience.
   

• Drive adoption of contract testing and agentic end-to-end tests to ensure reliable service integration and minimize regressions.
   

• Evolve shared, server-driven native components for scalable UI and logic reuse across the Zillow app.
   

• Maintain harmony across mobile, web, and APIs using modern GraphQL patterns.
   

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

As the Senior Manager, Technical Program Management within SHIELD, you will lead a team of experienced Technical Program Managers and Program Managers who orchestrate execution across complex, multi-disciplinary technology and risk domains. Reporting directly to the VP, CISO, this leader will serve as a force multiplier—elevating operational excellence, driving strategic alignment, and ensuring programs deliver measurable business outcomes at scale.

You will be expected not just to manage execution, but to set vision, influence senior leaders, and build an empowered team that thrives in a fast-moving, high-stakes environment.

Lead with Impact: Manage and inspire a high-performing team of TPMs/PMs; create clarity, accountability, and engagement around ambitious goals.
Set Strategy & Drive Alignment: Partner deeply with SHIELD leaders and senior stakeholders to define priorities, translate strategy into execution, and ensure alignment across Security, IT, Risk, and Fulfillment portfolios.
Elevate Execution Excellence: Build scalable and repeatable TPM frameworks that deliver secure, employee-centric outcomes while improving velocity, predictability, and stakeholder trust.
Influence at Scale: Act as connective tissue between engineering, compliance, operations, and executive leadership; shape roadmaps, influence resourcing, and unblock delivery across the enterprise.
Enable Decision-Making: Design governance models, communication frameworks, and executive-ready reporting that drive transparency, surface risks, and accelerate resolution.
Anticipate & Adapt: Identify systemic risks and emerging dependencies early; partner with leaders to mitigate challenges before they become blockers.

Responsibilities:
People Leadership: Recruit, mentor, and grow TPM/PM talent; set clear performance expectations, foster psychological safety, and build career pathways aligned to Zillow’s mission.
Program Execution: Lead multi-functional programs across Security, Risk, End-User Experience, and IAM; ensure outcomes are measurable, secure, and sustainable.
Strategic Planning: Drive operational planning cycles; set objectives that balance resilience, productivity, and innovation.
Governance & Reporting: Establish portfolio-level dashboards, metrics, and executive briefings to track performance, outcomes, and enterprise risk.
Cross-Functional Collaboration: Forge strong partnerships across Engineering, Legal, People & Places, Procurement, and Finance to ensure broad alignment and accountability.
Policy & Influence: Contribute to enterprise policy and process evolution, ensuring SHIELD’s mission to protect, support, and enable Zillow is embedded into company-wide practices.

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Proven Leader: 10+ years of program management experience, with at least 4 years leading TPM/PM teams in fast-moving, complex organizations.
Strategic Operator: Demonstrated success steering large-scale initiatives across cybersecurity, IT, risk, compliance, or regulated industries (fintech, real estate, lending).
Executive Influencer: Adept at building trust with executives, engineers, and business leaders; skilled at aligning diverse stakeholders on critical decisions.
Technically Fluent: Strong technical acumen with the ability to interface credibly with engineers and translate complex requirements into actionable frameworks.
Portfolio Mindset: Deep understanding of portfolio/program management in both agile and hybrid environments, with the ability to scale frameworks across diverse teams.
Outcome-Oriented: Passionate about scaling systems, reducing risk, enabling teams, and delivering measurable business impact.
Forward-Looking: A strategic thinker who anticipates complexity, identifies systemic risks, and builds resilience into plans.
Communicator & Connector: Exceptional ability to communicate across technical and non-technical audiences; adept at shaping narratives for executives, boards, and teams.

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

As the Senior Manager, Technical Program Management within SHIELD, you will lead a team of experienced Technical Program Managers and Program Managers who orchestrate execution across complex, multi-disciplinary technology and risk domains. Reporting directly to the VP, CISO, this leader will serve as a force multiplier—elevating operational excellence, driving strategic alignment, and ensuring programs deliver measurable business outcomes at scale.

You will be expected not just to manage execution, but to set vision, influence senior leaders, and build an empowered team that thrives in a fast-moving, high-stakes environment.

Lead with Impact: Manage and inspire a high-performing team of TPMs/PMs; create clarity, accountability, and engagement around ambitious goals.
Set Strategy & Drive Alignment: Partner deeply with SHIELD leaders and senior stakeholders to define priorities, translate strategy into execution, and ensure alignment across Security, IT, Risk, and Fulfillment portfolios.
Elevate Execution Excellence: Build scalable and repeatable TPM frameworks that deliver secure, employee-centric outcomes while improving velocity, predictability, and stakeholder trust.
Influence at Scale: Act as connective tissue between engineering, compliance, operations, and executive leadership; shape roadmaps, influence resourcing, and unblock delivery across the enterprise.
Enable Decision-Making: Design governance models, communication frameworks, and executive-ready reporting that drive transparency, surface risks, and accelerate resolution.
Anticipate & Adapt: Identify systemic risks and emerging dependencies early; partner with leaders to mitigate challenges before they become blockers.

Responsibilities:
People Leadership: Recruit, mentor, and grow TPM/PM talent; set clear performance expectations, foster psychological safety, and build career pathways aligned to Zillow’s mission.
Program Execution: Lead multi-functional programs across Security, Risk, End-User Experience, and IAM; ensure outcomes are measurable, secure, and sustainable.
Strategic Planning: Drive operational planning cycles; set objectives that balance resilience, productivity, and innovation.
Governance & Reporting: Establish portfolio-level dashboards, metrics, and executive briefings to track performance, outcomes, and enterprise risk.
Cross-Functional Collaboration: Forge strong partnerships across Engineering, Legal, People & Places, Procurement, and Finance to ensure broad alignment and accountability.
Policy & Influence: Contribute to enterprise policy and process evolution, ensuring SHIELD’s mission to protect, support, and enable Zillow is embedded into company-wide practices.

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Proven Leader: 10+ years of program management experience, with at least 4 years leading TPM/PM teams in fast-moving, complex organizations.
Strategic Operator: Demonstrated success steering large-scale initiatives across cybersecurity, IT, risk, compliance, or regulated industries (fintech, real estate, lending).
Executive Influencer: Adept at building trust with executives, engineers, and business leaders; skilled at aligning diverse stakeholders on critical decisions.
Technically Fluent: Strong technical acumen with the ability to interface credibly with engineers and translate complex requirements into actionable frameworks.
Portfolio Mindset: Deep understanding of portfolio/program management in both agile and hybrid environments, with the ability to scale frameworks across diverse teams.
Outcome-Oriented: Passionate about scaling systems, reducing risk, enabling teams, and delivering measurable business impact.
Forward-Looking: A strategic thinker who anticipates complexity, identifies systemic risks, and builds resilience into plans.
Communicator & Connector: Exceptional ability to communicate across technical and non-technical audiences; adept at shaping narratives for executives, boards, and teams.

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

• As a Senior Software Development Engineer on the Vendor Platform or Vendor Storefront team, you'll be working directly with our engineering, design & product teams and be responsible for shipping full projects and features that immediately benefit our customers. 

• You should have an in-depth understanding of Laravel and be comfortable working across frontend and backend.

• Our systems are built with Laravel/PHP , Go, PostgreSQL, AWS, Tailwind CSS, and utilizes the latest in front-end frameworks such as InertiaJS, Vue 3, NextJS, and React.
   

  You will: 

• Work primarily on large, complex feature rollouts, managing from start to finish (discussing requirements, technical scoping, building, testing, feature flagged beta release, and full GTM roll out)

• Build and ship smaller enhancements to the product outside of project work

• Collaborate with our existing team members

• Help our customer success team interpret and debug technical issues from customers

• Investigate bugs, determine root problems, and deploy fixes

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

We're looking for someone who excels at working across our entire stack and is exceptionally experienced with building end-to-end features, from initial product idea to 100% roll out to customers. Our team has a "builder first" mentality that gets carried throughout every part of the business. We certainly don't understand everything, and we're looking for people with the curiosity to dive deep and problem-solve through customer experiences, technical problems, and more.

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

• As a Senior Software Development Engineer on the Vendor Platform or Vendor Storefront team, you'll be working directly with our engineering, design & product teams and be responsible for shipping full projects and features that immediately benefit our customers. 

• You should have an in-depth understanding of Laravel and be comfortable working across frontend and backend.

• Our systems are built with Laravel/PHP , Go, PostgreSQL, AWS, Tailwind CSS, and utilizes the latest in front-end frameworks such as InertiaJS, Vue 3, NextJS, and React.
   

  You will: 

• Work primarily on large, complex feature rollouts, managing from start to finish (discussing requirements, technical scoping, building, testing, feature flagged beta release, and full GTM roll out)

• Build and ship smaller enhancements to the product outside of project work

• Collaborate with our existing team members

• Help our customer success team interpret and debug technical issues from customers

• Investigate bugs, determine root problems, and deploy fixes

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

We're looking for someone who excels at working across our entire stack and is exceptionally experienced with building end-to-end features, from initial product idea to 100% roll out to customers. Our team has a "builder first" mentality that gets carried throughout every part of the business. We certainly don't understand everything, and we're looking for people with the curiosity to dive deep and problem-solve through customer experiences, technical problems, and more.

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

The Senior Incident Manager plays a key role in maintaining availability of Zillow services. Incident managers drive proactive readiness, change management, incident management, and root cause analysis. This requires working effectively in real-time with highly technical engineers and business leaders. Incident managers identify and build processes, demonstrate calm under pressure, and adaptively work with all types of stakeholders.

Areas of responsibility include:

Incident Management

• Own live-site incident management during customer-impacting events, driving immediate engagement where needed and providing executive-facing updates

• Lead cross-functional teams through detailed incident response in real-time

• Participate in an on-call rotation to ensure 24/7 major incident response

Change Management

• Develop processes and influence product engineering teams to lower incident occurrence, detection, and resolution time

• Drive development to improve resilience through testing, deployment, observability, etc.

• Monitor various metrics to ensure SLA compliance and drive improvement where needed

Root Cause Analysis

• Drive analysis of major incidents through cross-functional teams to uncover root cause and contributing factors

• Analyze trends to gain insight and drive improvements to products and processes

• Lead problem review sessions and drive on-time completion of process steps

Process Improvement

• Identify and initiate improvement in team processes, including developing standard operating procedures and giving and receiving cross-training

• Translate technical concepts into business language to clarify issues and impact

• Create reports and present data to drive understanding and improvement

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

You take initiative when you see an issue and are exhilarated by being in the middle of the action. You effectively communicate with both technical staff and executives under high pressure. You can take control of an urgent situation and coordinate multiple work streams without alienating anyone or missing a crucial input. 

• BS/BA degree in Computer Science, Information Systems, or related discipline, or a minimum of 5 years’ related work experience

• 3+ years of experience leading major incident war rooms during live incidents

• Proficiency driving cross-functional decisions in ambiguous situations

• Proficiency triaging multiple incoming issues and addressing according to priority and severity

• Sufficient technical background, ideally in networking, systems, and software development

• Hands-on experience analyzing incidents, root causes, weaknesses, corrective actions, etc.

• Proficiency guiding and influencing technical teams and leaders on incident processes

• Proficiency communicating technical updates to non-technical stakeholders

• Business acumen to understand business issues and align communications strategies to outcomes accordingly

• Experience creating Tableau dashboards from operational data

• ITILv3 Foundation certification a plus

• Proficiency with Google and Microsoft Office documents and co-authoring features

• Proficiency working from home and virtually with distributed teams

• Self-starter with a high degree of initiative in scaling programs to large organizations

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.