Ver todos los empleos en Zona Urbana Rio Tijuana
Industria
- Administración Pública
- Administrativo
- Agricultura y Silvicultura
- Alimentos y Restaurantes
- Arquitectura
- Arte y Cultura
- Asistencia Social
- Automoción
- Aviación
- Banca y Finanzas
- Belleza y Bienestar
- Bienes de consumo masivo (FMCG)
- Comercial y Ventas
- Comercio Electrónico y Medios Sociales
- Compras
- Construcción
- Consultoría de Gestión
- Consultoría de Selección de Personal
- Contabilidad
- Creativo y Digital
- Criptomonedas y Blockchain
- Cuidado de la Salud
- Educación y Formación
- Energía
- Enfermería
- Farmacéutico
- Gestión
- Gestión de Proyectos
- Guarderías y Educación Infantil
- Hidrocarburos
- Hostelería y Turismo
- Informática y Software
- Ingeniería Civil
- Ingeniería Eléctrica
- Ingeniería Industrial
- Ingeniería Mecánica
- Ingeniería Química
- Instalación y Mantenimiento
- Inteligencia Artificial y Tecnologías Emergentes
- Investigación y Desarrollo
- Legal
- Limpieza y Saneamiento
- Logística y Almacenamiento
- Manufactura y Producción
- Marketing
- Medicina
- Medios y Relaciones Públicas
- Minería
- Ocio y Deportes
- Odontología
- Prácticas
- Recién Graduados
- Recursos Humanos
- Seguridad de la Información
- Seguridad y Vigilancia
- Seguros
- Servicio al Cliente
- Servicios Inmobiliarios
- Servicios Sociales
- Telecomunicaciones
- Terapia
- Transporte
- Venta al por menor
- Veterinaria
Bilingual Customer Service Representative
Detalles del Trabajo
Zona Urbana Rio Tijuana, Mexico
SOLNOVA CONTACT CENTER
21.07.2025
¿Quiere actualizaciones para este y trabajos similares?
Descripción completa del puesto
We are a Solar Company looking for responsible talent to handle
moderate to complex inquiries, Assist various types of customers in an
efficient, professional, and accurate manner, and resolve service
concerns while documenting customer requests. Monitor the Customer's
Solar system to make sure is working properly.
**Key Responsibilities**:
*Able to work on site
*Resolve routine, complex, and unique questions/issues.
*Ensure facilitation of first-call resolution and customer satisfaction on all transactions handled.
*Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation.
*Demonstrates accuracy in processing changes to customer financing agreements based on the information provided and identifies Homeowners signatures.
*Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates.
**Functional Skills**
*Solar and Call Center Experience a BIG PLUS......
*Availability from Monday to Saturday! Schedule available from 10:30 am to 7:00 pm
*Excellent level of communication skills (both written and verbal)
*Flexible and adaptable to business requirements for changes needed to service the customer
*Collaborate with peers and management on special projects and committees
*Ability to prioritize and multi-task
Pay: $16,320.00 - $19,200.00 per month
Application Question(s):
- Are you able to work Monday to Saturday?
- How many years of Customer Service or in a contact center setting do you have?
- What is your English level?
- Are you able to work onsite only?
Work Location: In person
Application Deadline: 09/01/2025
Expected Start Date: 09/01/2025
**Key Responsibilities**:
*Able to work on site
*Resolve routine, complex, and unique questions/issues.
*Ensure facilitation of first-call resolution and customer satisfaction on all transactions handled.
*Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation.
*Demonstrates accuracy in processing changes to customer financing agreements based on the information provided and identifies Homeowners signatures.
*Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates.
**Functional Skills**
*Solar and Call Center Experience a BIG PLUS......
*Availability from Monday to Saturday! Schedule available from 10:30 am to 7:00 pm
*Excellent level of communication skills (both written and verbal)
*Flexible and adaptable to business requirements for changes needed to service the customer
*Collaborate with peers and management on special projects and committees
*Ability to prioritize and multi-task
Pay: $16,320.00 - $19,200.00 per month
Application Question(s):
- Are you able to work Monday to Saturday?
- How many years of Customer Service or in a contact center setting do you have?
- What is your English level?
- Are you able to work onsite only?
Work Location: In person
Application Deadline: 09/01/2025
Expected Start Date: 09/01/2025
Show more
Reportar Trabajo
Bilingual Customer Service Representative
SOLNOVA CONTACT CENTER
Todos los anuncios de empleo directos están sujetos a los Términos de servicio de WhatJobs. Permitimos a los usuarios marcar publicaciones que puedan violar esos términos. WhatJobs también puede marcar los anuncios de empleo. Sin embargo, ningún sistema de moderación es perfecto y marcar una publicación no garantiza que será eliminada.
Reportar a WhatJobs
WhatJobs:
0 Ofertas de Bilingual Customer Service Representative en Zona Urbana Rio Tijuana