18 Ofertas de Ama de Llaves en Mexico
Ama de llaves ejecutiva
Publicado hace 2 días
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**What will I be doing?**
As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Oversee housekeeping operations
+ Oversee Laundry Operations
+ Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
+ Operate within departmental budgets through effective stock and cost controls and well managed schedules
+ Set departmental targets and objectives, work schedules, budgets, and policies and procedures
+ Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
+ Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
+ Ensure team members have an up-to-date knowledge of all room categories and amenities
+ Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
+ Ensure staffing levels cover business demands
+ Ensure ongoing training
+ Ensure communication meetings are conducted and post-meeting minutes generated
+ Manage staff performance issues in compliance with company policies and procedures
+ Recruit, manage, train and develop the Housekeeping/Laundry team
+ Competent in property management systems
+ Assist other departments wherever necessary
**What are we looking for?**
An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
+ A successful track record of managing a large team
+ A high school certificate or equivalent
+ High level of commercial awareness and cost control capabilities
+ Previous experience of managing a department and Profit and Loss account
+ Excellent leadership, interpersonal and communication skills
+ Committed to delivering high levels of customer service
+ Ability to work under pressure
+ IT proficiency
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
+ Strong organizational, budget management, and problem solving skills
+ Strong communication skills
+ A passion for delivering exceptional levels of guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Familiar with Property Management Systems
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Housekeeping and Laundry_
**Title:** _Ama de llaves ejecutiva_
**Location:** _null_
**Requisition ID:** _HOT0C019_
**EOE/AA/Disabled/Veterans**
Supervisora de ama de llaves
Hoy
Trabajo visto
Descripción Del Trabajo
The Villa Group Los Cabos
está en búsqueda Supervisora de Ama de Llaves para unirse a nuestro equipo de trabajo.
Responsabilidades
- Supervisar y coordinar las actividades diarias del personal de limpieza de habitaciones.
- Capacitar al personal en las políticas y procedimientos de limpieza.
- Garantizar la satisfacción del huésped mediante la prestación de un servicio excepcional.
- Realizar inspecciones regulares de calidad para garantizar que nuestras habitaciones cumplan con los estándares de excelencia.
Requisitos
- Experiencia previa como Supervisora de Ama de Llaves mínimo 1 año.
- Manejo de personal.
- Disponibilidad de horario.
- Comunicación efectiva.
Si estás lista para brindar un servicio excepcional en un entorno de cinco estrellas y liderar a un equipo dedicado, te invitamos a postularse para este emocionante puesto en The Villa Group Los Cabos.
Supervisora de ama de llaves
Hoy
Trabajo visto
Descripción Del Trabajo
The Villa Group Los Cabos está en búsqueda Supervisora de Ama de Llaves para unirse a nuestro equipo de trabajo.
Responsabilidades:
- Supervisar y coordinar las actividades diarias del personal de limpieza de habitaciones.
- Capacitar al personal en las políticas y procedimientos de limpieza.
- Garantizar la satisfacción del huésped mediante la prestación de un servicio excepcional.
- Realizar inspecciones regulares de calidad para garantizar que nuestras habitaciones cumplan con los estándares de excelencia.
Requisitos:
- Experiencia previa como Supervisora de Ama de Llaves mínimo 1 año.
- Manejo de personal.
- Disponibilidad de horario.
- Comunicación efectiva.
Si estás lista para brindar un servicio excepcional en un entorno de cinco estrellas y liderar a un equipo dedicado, te invitamos a postularse para este emocionante puesto en The Villa Group Los Cabos.
Supervisor(a) ama de llaves

Publicado hace 21 días
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Descripción Del Trabajo
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** The Westin Guadalajara, Avenida de las Rosas 2911, Guadalajara, Jalisco, Mexico, 44530VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
Supervisor de Ama de llaves

Publicado hace 21 días
Trabajo visto
Descripción Del Trabajo
**What will I be doing?**
As a Housekeeper supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor Housekeeper will also be required to assist the head housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Supervise Room Attendants
+ Daily allocation of rooms and deep cleaning tasks to team members
+ Manage guest requests, including VIP amenities and communicating them to the relevant team members
+ Routine inspection of guest bedrooms to ensure they meet standards
+ Aware of all room categories and amenities
+ Achieve positive outcomes from guest queries in a timely and efficient manner
+ Carry out lost property procedures
+ Ensure guest laundry is cleaned and delivered in a timely manner
+ Report maintenance issues to Maintenance/Engineering Department
+ Assist Head Housekeeper with training requirements
+ Represent the needs of the team to others in the hotel
+ Be environmentally aware
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Assist other departments wherever necessary and maintain good working relationships
**What are we looking for?**
A Housekeeper supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
- High level of commercial awareness and cost control capabilities
- Previous experience of managing a department and Profit and Loss account
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- IT proficiency
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Familiar with Property Management Systems
**Job:** _Housekeeping and Laundry_
**Title:** _Supervisor de Ama de llaves_
**Location:** _null_
**Requisition ID:** _HOT0BTZY_
**EOE/AA/Disabled/Veterans**
Supervisor(a) de Operaciones (Ama de llaves)

Publicado hace 8 días
Trabajo visto
Descripción Del Trabajo
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** AC Hotel By Marriott San Luis Potosi, Prolongacion Sierra Leona 810, San Luis Potosi, San Luis Potosi, Mexico, 78294VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Supervisora de ama de llaves para hotel. 30 habitaciones
Publicado hace 8 días
Trabajo visto
Descripción Del Trabajo
Perfil:
• Experiencia mínima de 2 años como Supervisora de Ama de llaves en hoteles pequeños, de ciudad.
• Sexo: Indistinto
• Residencia actual en Cancún mínima de 2 años. Este requisito es indispensable.
• Disponibilidad inmediata
• Referencias laborales positivas y comprobables. Aplicamos estudio socioeconómico.
Ofrecemos:
• Sueldo de $12,000 mensuales brutos
• Todas las prestaciones de Ley
• Ubicación: Prolongación Av. Kabah
• Contratación inmediata.
Sé el primero en saberlo
Acerca de lo último Ama de llaves Empleos en Mexico !
Supervisor/a de Ama de Llaves - Hotel Presidente InterContinental Mexico City
Publicado hace 9 días
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Descripción Del Trabajo
HOTEL PRESIDENTE INTERCONTINENTAL POLANCO ESTÁ EN BUSCA DE TU TALENTO
Una de las más importantes cadenas hoteleras a nivel mundial está en busca de tu talento, se parte de esta gran familia, ¡no lo pienses más!
Requisitos- Disponibilidad de horario
- Estabilidad laboral
- Experiencia mínima 2 años en el puesto
- Documentación completa y en orden
- Educación mínima: Educación media superior - Bachillerato General
- Edad: entre 30 y 45 años
- Sueldo competitivo
- Prestaciones superiores desde el primer día
- Oportunidad de crecimiento
- Comedor gratuito
- Vales de despensa
- Uniformes y servicio de lavandería
- Estabilidad laboral
- Polanco
PRESENTATE CON TU DOCUMENTACIÓN BÁSICA PARA CONTRATACIÓN INMEDIATA
¡NO LO PIENSES MÁS Y POSTULATE, ESTA ES TU OPORTUNIDAD! FORMA PARTE DE ESTA GRAN FAMILIA!
#J-18808-LjbffrAnfitrión de Servicio a Habitaciones
Publicado hace 4 días
Trabajo visto
Descripción Del Trabajo
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Open your soul to the heart of Mexico. With a prime location on the Pacific coast, Four Seasons Resort Punta Mita celebrates the rich culture of Mexico one epic sunset at a time. Reconnect with family and friends; our "mi-casa, su casa" attitude invites you to feel the true spirit of Mexican hospitality.
Sobre Nosotros:
Somos un Resort 5 Diamantes "AAA", galardonado con el #1 en el "Top 20 Resorts (Pacific Coast) Región México" otorgado por Condé Nast Traveleres Readers Choice Awards". Reconocidos por especialistas de la industria tales como Trip Advisor, Andrew Harper entre otros. Nos caracterizamos por ser incluyentes y brindar igualdad de oportunidades a nuestros candidatos. Ofrecemos a nuestros huéspedes una inolvidable experiencia con nuestras espaciosas y lujosas instalaciones, impresionantes vistas al Océano Pacífico, Restaurantes que ofrecen los sabores distintivos de la cocina regional Mexicana e Internacional, servicios completos de Spa y diversas actividades al aire libre, todo enmarcado por el inigualable servicio que ofrecen nuestros profesionales altamente calificados en la industria hotelera de lujo.
Requerimientos:
- Preparatoria concluida
- Bilingüe (español e inglés)
- Conocimiento de estándares de servicio A y B
- Buenas aptitudes físicas
Que esperamos de ti:
- Excelente actitud de servicio
- Personalidad extrovertida
- Hábil para trabajar bajo estrés
- Disponibilidad de horario
Que puedes esperar de nosotros:
- Participación en un equipo de profesionales mundialmente reconocidos dentro de la industria hotelera de lujo
- Excelente ambiente de trabajo
- Acceso a un atractivo plan de beneficios
- Seguro de Vida
- Noches complementarias en cualquier Four Seasons alrededor del mundo
- Evaluaciones de desempeño
- Entrenamiento continuo y oportunidades de desarrollo
- Óptimas instalaciones y servicios para colaboradores (Transporte, Restaurante de colaboradores y lavandería para uniformes).
Conoce más de nosotros en:
- careers.fourseasons.com
- linkedin.com/company/four-seasons-hotels-and-resorts
Anfitrión de Servicio a Habitaciones
Publicado hace 4 días
Trabajo visto
Descripción Del Trabajo
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Open your soul to the heart of Mexico. With a prime location on the Pacific coast, Four Seasons Resort Punta Mita celebrates the rich culture of Mexico one epic sunset at a time. Reconnect with family and friends; our "mi-casa, su casa" attitude invites you to feel the true spirit of Mexican hospitality.
Sobre Nosotros:
Somos un Resort 5 Diamantes "AAA", galardonado con el #1 en el "Top 20 Resorts (Pacific Coast) Región México" otorgado por Condé Nast Traveleres Readers Choice Awards". Reconocidos por especialistas de la industria tales como Trip Advisor, Andrew Harper entre otros. Nos caracterizamos por ser incluyentes y brindar igualdad de oportunidades a nuestros candidatos. Ofrecemos a nuestros huéspedes una inolvidable experiencia con nuestras espaciosas y lujosas instalaciones, impresionantes vistas al Océano Pacífico, Restaurantes que ofrecen los sabores distintivos de la cocina regional Mexicana e Internacional, servicios completos de Spa y diversas actividades al aire libre, todo enmarcado por el inigualable servicio que ofrecen nuestros profesionales altamente calificados en la industria hotelera de lujo.
Requerimientos:
- Preparatoria concluida
- Bilingüe (español e inglés)
- Conocimiento de estándares de servicio A y B
- Buenas aptitudes físicas
Que esperamos de ti:
- Excelente actitud de servicio
- Personalidad extrovertida
- Hábil para trabajar bajo estrés
- Disponibilidad de horario
Que puedes esperar de nosotros:
- Participación en un equipo de profesionales mundialmente reconocidos dentro de la industria hotelera de lujo
- Excelente ambiente de trabajo
- Acceso a un atractivo plan de beneficios
- Seguro de Vida
- Noches complementarias en cualquier Four Seasons alrededor del mundo
- Evaluaciones de desempeño
- Entrenamiento continuo y oportunidades de desarrollo
- Óptimas instalaciones y servicios para colaboradores (Transporte, Restaurante de colaboradores y lavandería para uniformes).
Conoce más de nosotros en:
- careers.fourseasons.com
- linkedin.com/company/four-seasons-hotels-and-resorts