41 Ofertas de Fiverr en Mexico
Services Specialist - Digital Education Services
Hoy
Trabajo visto
Descripción Del Trabajo
**Roles and Responsibilities**
- Responsible for the consistent development, deployment, and improvement of engaging technical and solution training for all businesses and their global channels.
- Develops conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
- Develops conceptual knowledge of technical software products, work processes, and customer use cases.
- Applies general knowledge of business developed through education or previous experience. Understands how work of own team integrates with other teams and contributes to this area.
- Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
- Builds written learning assets by leveraging the Microsoft product suite.
- Builds multi-media and eLearning assets by leveraging the Adobe Creative Suite and Articulate Storyline product suite.
**Required Qualifications**
- This role requires basic experience in the Services & Digital Education Services.
- Bachelor’s degree from an accredited university or college (Educational, Communication, Psychology, Administration or similar).
- Capable of proofreading and editing in English
- Ms Office experience
- Able to legally work in Mexico. This position can work remotely within Mexico.
- Effective written and oral communication skills in English and Spanish.
**Desired Characteristics**
- Organized and detail oriented.
- Persistent with acquiring knowledge and quickly learns about a variety of technical tasks and solutions, independent thinker and self-motivated to constantly learn and improve.
- eLearning and/or video development experience a strong plus
LI-ES1
Services Specialist - Digital Education Services
Hoy
Trabajo visto
Descripción Del Trabajo
**Roles and Responsibilities**
- Responsible for the consistent development, deployment, and improvement of engaging technical and solution training for all businesses and their global channels.
- Develops conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
- Develops conceptual knowledge of technical software products, work processes, and customer use cases.
- Applies general knowledge of business developed through education or previous experience. Understands how work of own team integrates with other teams and contributes to this area.
- Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
- Builds written learning assets by leveraging the Microsoft product suite.
- Builds multi-media and eLearning assets by leveraging the Adobe Creative Suite and Articulate Storyline product suite.
**Required Qualifications**
- This role requires basic experience in the Services & Digital Education Services.
- Bachelor’s degree from an accredited university or college (Educational, Communication, Psychology, Administration or similar).
- Capable of proofreading and editing in English
- Ms Office experience
- Able to legally work in Mexico. This position can work remotely within Mexico.
- Effective written and oral communication skills in English and Spanish.
**Desired Characteristics**
- Organized and detail oriented.
- Persistent with acquiring knowledge and quickly learns about a variety of technical tasks and solutions, independent thinker and self-motivated to constantly learn and improve.
- eLearning and/or video development experience a strong plus
LI-ES1
Services Specialist - Digital Education Services
Hoy
Trabajo visto
Descripción Del Trabajo
**Roles and Responsibilities**
- Responsible for the consistent development, deployment, and improvement of engaging technical and solution training for all businesses and their global channels.
- Develops conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
- Develops conceptual knowledge of technical software products, work processes, and customer use cases.
- Applies general knowledge of business developed through education or previous experience. Understands how work of own team integrates with other teams and contributes to this area.
- Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
- Builds written learning assets by leveraging the Microsoft product suite.
- Builds multi-media and eLearning assets by leveraging the Adobe Creative Suite and Articulate Storyline product suite.
**Required Qualifications**
- This role requires basic experience in the Services & Digital Education Services.
- Bachelor’s degree from an accredited university or college (Educational, Communication, Psychology, Administration or similar).
- Capable of proofreading and editing in English
- Ms Office experience
- Able to legally work in Mexico. This position can work remotely within Mexico.
- Effective written and oral communication skills in English and Spanish.
**Desired Characteristics**
- Organized and detail oriented.
- Persistent with acquiring knowledge and quickly learns about a variety of technical tasks and solutions, independent thinker and self-motivated to constantly learn and improve.
- eLearning and/or video development experience a strong plus
LI-ES1
Digital Workplace Services
Hoy
Trabajo visto
Descripción Del Trabajo
Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Role Summary
The Digital Workplace Services Architect will play a critical role in advancing Milestone Technologies' portfolio of offerings for our global customers. Leveraging deep technical expertise, strong architectural vision, and a consultative approach, this individual will drive digital transformation initiatives, optimize end-user computing environments, and ensure modern, secure, and high-performing digital experiences.
Combining elements of enterprise support services and architecture, endpoint automation, experience analytics (DEX), device lifecycle management, and collaboration tools, (this role requires both strategic thinking and hands-on technical execution. You will collaborate with C-level stakeholders, technical teams, and cross-functional partners to create roadmap strategies, solution proposals, and transformation plans that address customers' evolving needs.
Key Responsibilities
1. Architecture & Strategy
o Develop target reference architectures and transformation roadmaps for digital workplace solutions (e.g., digital workplace services, support, Cloud/SaaS integrations, low-code platforms).
o Partner with senior leadership to assess current IT landscapes, identify capability gaps, and propose forward-thinking strategies aligned with customer business goals.
2. Technical Leadership & Solution Design
o Drive high-level solution designs that include components such as endpoint management, automation tooling, and DEX insights.
o Conduct performance analysis and capacity planning across Windows, Mac, and mobile operating environments to ensure robust, cost-effective solutions.
3. Collaboration & Stakeholder Engagement
o Act as a trusted advisor to executives, business stakeholders, and clients—often up to CEO level—to translate complex technical concepts into clear business value.
o Work closely with internal teams (e.g., Sales and Service Delivery) and external vendors to ensure portfolio solutions meet both technical and financial objectives.
4. Service & Portfolio Development
o Contribute to new service offerings around digital workplace, including security, automation, collaboration, and AI-driven user experience.
o Lead and mentor engineering teams and provide technical guidance during implementations, and champion best practices in agile delivery, ITSM/ITIL, and overall solution quality.
5. Implementation & Delivery Oversight
o Oversee end-to-end project execution: from proof-of-concept (PoC) to production rollout, ensuring alignment with architecture standards and project timelines.
o Conduct root cause analyses, troubleshoot critical issues, and collaborate with cross-functional teams to deliver stable, enterprise-grade workplace solutions.
6. Security & Compliance
o Integrate security requirements into all aspects of the digital workplace ecosystem, following frameworks like ISO 27001, SOC 2, or equivalent standards.
o Ensure solutions adhere to compliance and governance protocols, including identity and access management best practices.
7. Continuous Improvement & Thought Leadership
o Remain up to date on emerging technologies (e.g., Google Cloud Platform, AI-based DEX, virtualization solutions) and incorporate relevant innovations into service offerings.
o Evangelize and lead workshops/training sessions to upskill teams and foster a culture of innovation within the organization.
Required Skills & Experience
• Extensive Experience in Digital Workplace & Architecture
o Proven ability to define and deliver complex digital workplace architectures spanning cloud, devices, applications, and security domains.
o Strong background in end-user computing (Windows, Mac, Mobile), including endpoint management tools (e.g., SCCM, Intune, Jamf) and virtualization (e.g., AVD, Citrix).
• Automation & Performance Analysis
o Hands-on expertise with scripting/automation (PowerShell, Python, or similar), DEX tools, and performance analyzers (e.g., Windows Performance Analyzer).
• Collaboration Platforms & Integration
o Experience with Google Workspace (advanced administration, APIs, scripting) or Office 365, including identity management (SSO, SCIM provisioning).
o Familiarity with cloud identity platforms (Okta, Azure AD) and integrating third-party applications into a seamless digital workspace.
• Leadership & Stakeholder Management
o Demonstrated experience leading cross-functional teams and driving transformation initiatives from concept to execution.
o Excellent communication skills with the ability to mentor technical staff, influence C-level executives, and facilitate cross-organizational collaboration.
• Project & Service Management
o Experience with Agile methodology, ITSM/ITIL processes, change management, and vendor/partner management.
o Skilled in building business cases, writing proposals, and estimating project timelines and costs.
• Education & Certification
o Bachelor's degree in Computer Science, Information Systems, or related field; TOGAF or similar architecture certifications a plus.
o 6+ years of professional experience in Digital Workplace, IT Architecture, End-User Computing, or similar roles.
Preferred Qualifications
• Advanced Specializations
o Security frameworks (e.g., ISO 27001, SOC 2).
o Experience implementing zero-trust architecture or advanced MDM (mobile device management) solutions.
• Industry Experience
o Exposure to technology, retail, financial services sector, and/or regulated environments is a bonus.
• Soft Skills
o Adaptability, problem-solving, and a natural inclination to innovate.
o Comfortable leading workshops, training sessions, and presentations at all organizational levels.
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Digital Workplace Services - Architect
Publicado hace 13 días
Trabajo visto
Descripción Del Trabajo
Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Role Summary
The Digital Workplace Services Architect will play a critical role in advancing Milestone Technologies’ portfolio of offerings for our global customers. Leveraging deep technical expertise, strong architectural vision, and a consultative approach, this individual will drive digital transformation initiatives, optimize end-user computing environments, and ensure modern, secure, and high-performing digital experiences.
Combining elements of enterprise support services and architecture, endpoint automation, experience analytics (DEX), device lifecycle management, and collaboration tools, (this role requires both strategic thinking and hands-on technical execution. You will collaborate with C-level stakeholders, technical teams, and cross-functional partners to create roadmap strategies, solution proposals, and transformation plans that address customers’ evolving needs.
Key Responsibilities
1. Architecture & Strategy
o Develop target reference architectures and transformation roadmaps for digital workplace solutions (e.g., digital workplace services, support, Cloud/SaaS integrations, low-code platforms).
o Partner with senior leadership to assess current IT landscapes, identify capability gaps, and propose forward-thinking strategies aligned with customer business goals.
2. Technical Leadership & Solution Design
o Drive high-level solution designs that include components such as endpoint management, automation tooling, and DEX insights.
o Conduct performance analysis and capacity planning across Windows, Mac, and mobile operating environments to ensure robust, cost-effective solutions.
3. Collaboration & Stakeholder Engagement
o Act as a trusted advisor to executives, business stakeholders, and clients—often up to CEO level—to translate complex technical concepts into clear business value.
o Work closely with internal teams (e.g., Sales and Service Delivery) and external vendors to ensure portfolio solutions meet both technical and financial objectives.
4. Service & Portfolio Development
o Contribute to new service offerings around digital workplace, including security, automation, collaboration, and AI-driven user experience.
o Lead and mentor engineering teams and provide technical guidance during implementations, and champion best practices in agile delivery, ITSM/ITIL, and overall solution quality.
5. Implementation & Delivery Oversight
o Oversee end-to-end project execution: from proof-of-concept (PoC) to production rollout, ensuring alignment with architecture standards and project timelines.
o Conduct root cause analyses, troubleshoot critical issues, and collaborate with cross-functional teams to deliver stable, enterprise-grade workplace solutions.
6. Security & Compliance
o Integrate security requirements into all aspects of the digital workplace ecosystem, following frameworks like ISO 27001, SOC 2, or equivalent standards.
o Ensure solutions adhere to compliance and governance protocols, including identity and access management best practices.
7. Continuous Improvement & Thought Leadership
o Remain up to date on emerging technologies (e.g., Google Cloud Platform, AI-based DEX, virtualization solutions) and incorporate relevant innovations into service offerings.
o Evangelize and lead workshops/training sessions to upskill teams and foster a culture of innovation within the organization.
Required Skills & Experience
• Extensive Experience in Digital Workplace & Architecture
o Proven ability to define and deliver complex digital workplace architectures spanning cloud, devices, applications, and security domains.
o Strong background in end-user computing (Windows, Mac, Mobile), including endpoint management tools (e.g., SCCM, Intune, Jamf) and virtualization (e.g., AVD, Citrix).
• Automation & Performance Analysis
o Hands-on expertise with scripting/automation (PowerShell, Python, or similar), DEX tools, and performance analyzers (e.g., Windows Performance Analyzer).
• Collaboration Platforms & Integration
o Experience with Google Workspace (advanced administration, APIs, scripting) or Office 365, including identity management (SSO, SCIM provisioning).
o Familiarity with cloud identity platforms (Okta, Azure AD) and integrating third-party applications into a seamless digital workspace.
• Leadership & Stakeholder Management
o Demonstrated experience leading cross-functional teams and driving transformation initiatives from concept to execution.
o Excellent communication skills with the ability to mentor technical staff, influence C-level executives, and facilitate cross-organizational collaboration.
• Project & Service Management
o Experience with Agile methodology, ITSM/ITIL processes, change management, and vendor/partner management.
o Skilled in building business cases, writing proposals, and estimating project timelines and costs.
• Education & Certification
o Bachelor’s degree in Computer Science, Information Systems, or related field; TOGAF or similar architecture certifications a plus.
o 6+ years of professional experience in Digital Workplace, IT Architecture, End-User Computing, or similar roles.
Preferred Qualifications
• Advanced Specializations
o Security frameworks (e.g., ISO 27001, SOC 2).
o Experience implementing zero-trust architecture or advanced MDM (mobile device management) solutions.
• Industry Experience
o Exposure to technology, retail, financial services sector, and/or regulated environments is a bonus.
• Soft Skills
o Adaptability, problem-solving, and a natural inclination to innovate.
o Comfortable leading workshops, training sessions, and presentations at all organizational levels.
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Digital Workplace Services - Architect
Hoy
Trabajo visto
Descripción Del Trabajo
Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Role Summary
The Digital Workplace Services Architect will play a critical role in advancing Milestone Technologies’ portfolio of offerings for our global customers. Leveraging deep technical expertise, strong architectural vision, and a consultative approach, this individual will drive digital transformation initiatives, optimize end-user computing environments, and ensure modern, secure, and high-performing digital experiences.
Combining elements of enterprise support services and architecture, endpoint automation, experience analytics (DEX), device lifecycle management, and collaboration tools, (this role requires both strategic thinking and hands-on technical execution. You will collaborate with C-level stakeholders, technical teams, and cross-functional partners to create roadmap strategies, solution proposals, and transformation plans that address customers’ evolving needs.
Key Responsibilities
1. Architecture & Strategy
o Develop target reference architectures and transformation roadmaps for digital workplace solutions (e.g., digital workplace services, support, Cloud/SaaS integrations, low-code platforms).
o Partner with senior leadership to assess current IT landscapes, identify capability gaps, and propose forward-thinking strategies aligned with customer business goals.
2. Technical Leadership & Solution Design
o Drive high-level solution designs that include components such as endpoint management, automation tooling, and DEX insights.
o Conduct performance analysis and capacity planning across Windows, Mac, and mobile operating environments to ensure robust, cost-effective solutions.
3. Collaboration & Stakeholder Engagement
o Act as a trusted advisor to executives, business stakeholders, and clients—often up to CEO level—to translate complex technical concepts into clear business value.
o Work closely with internal teams (e.g., Sales and Service Delivery) and external vendors to ensure portfolio solutions meet both technical and financial objectives.
4. Service & Portfolio Development
o Contribute to new service offerings around digital workplace, including security, automation, collaboration, and AI-driven user experience.
o Lead and mentor engineering teams and provide technical guidance during implementations, and champion best practices in agile delivery, ITSM/ITIL, and overall solution quality.
5. Implementation & Delivery Oversight
o Oversee end-to-end project execution: from proof-of-concept (PoC) to production rollout, ensuring alignment with architecture standards and project timelines.
o Conduct root cause analyses, troubleshoot critical issues, and collaborate with cross-functional teams to deliver stable, enterprise-grade workplace solutions.
6. Security & Compliance
o Integrate security requirements into all aspects of the digital workplace ecosystem, following frameworks like ISO 27001, SOC 2, or equivalent standards.
o Ensure solutions adhere to compliance and governance protocols, including identity and access management best practices.
7. Continuous Improvement & Thought Leadership
o Remain up to date on emerging technologies (e.g., Google Cloud Platform, AI-based DEX, virtualization solutions) and incorporate relevant innovations into service offerings.
o Evangelize and lead workshops/training sessions to upskill teams and foster a culture of innovation within the organization.
Required Skills & Experience
• Extensive Experience in Digital Workplace & Architecture
o Proven ability to define and deliver complex digital workplace architectures spanning cloud, devices, applications, and security domains.
o Strong background in end-user computing (Windows, Mac, Mobile), including endpoint management tools (e.g., SCCM, Intune, Jamf) and virtualization (e.g., AVD, Citrix).
• Automation & Performance Analysis
o Hands-on expertise with scripting/automation (PowerShell, Python, or similar), DEX tools, and performance analyzers (e.g., Windows Performance Analyzer).
• Collaboration Platforms & Integration
o Experience with Google Workspace (advanced administration, APIs, scripting) or Office 365, including identity management (SSO, SCIM provisioning).
o Familiarity with cloud identity platforms (Okta, Azure AD) and integrating third-party applications into a seamless digital workspace.
• Leadership & Stakeholder Management
o Demonstrated experience leading cross-functional teams and driving transformation initiatives from concept to execution.
o Excellent communication skills with the ability to mentor technical staff, influence C-level executives, and facilitate cross-organizational collaboration.
• Project & Service Management
o Experience with Agile methodology, ITSM/ITIL processes, change management, and vendor/partner management.
o Skilled in building business cases, writing proposals, and estimating project timelines and costs.
• Education & Certification
o Bachelor’s degree in Computer Science, Information Systems, or related field; TOGAF or similar architecture certifications a plus.
o 6+ years of professional experience in Digital Workplace, IT Architecture, End-User Computing, or similar roles.
Preferred Qualifications
• Advanced Specializations
o Security frameworks (e.g., ISO 27001, SOC 2).
o Experience implementing zero-trust architecture or advanced MDM (mobile device management) solutions.
• Industry Experience
o Exposure to technology, retail, financial services sector, and/or regulated environments is a bonus.
• Soft Skills
o Adaptability, problem-solving, and a natural inclination to innovate.
o Comfortable leading workshops, training sessions, and presentations at all organizational levels.
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Customer Service / Remote Work
Hoy
Trabajo visto
Descripción Del Trabajo
**Gordian Staffing, A New Way of HR.**
Founded in 2019, Gordian Staffing provides businesses with just that: affordable, high-quality, remote team members for the positions you need filled. Our headquarter is in Omaha, Nebraska. Abroad we have offices in Guadalajara and Mexico City.
Our client believes that CSR is responsible for the customer services processes at one company always focused on deliver customer satisfaction while complying with procedures and rules set by the company. It is responsibe of the fulfilment of customers’ needs.
Activities
- Follow communication procedures, guidelines, and policies.
- Work with internal departments to meet customer's needs.
- Provide knowledgeable answers to questions about the product, pricing, and availability.
- Prepare product or service reports.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Data entry in various platforms.
- Answer questions about properties and terms.
- Providing feedback on the efficiency of the customer service process to management.
Schedule:
Monday
- Friday 10am-7pm.
**WE OFFER**:
- Competitive salary.
- 6 vacations days after the first year.
- IMSS.
- Major medical insurance since day 1.
- 30 days of Christmas bonus (Aguinaldo).
- Home office since day 1.
After the 3 months
- Minor medical insurance.
- Food vouchers (10% of the gross salary).
- Saving fund (8% of the gross salary).
- Restaurant tickets.($2,000 MXN).
**Requirements**:
- Advanced English.
- Strong communication skills: writing and speaking.
- Experience at Customer Service (+2 years).
- Experience using technology devices (Phone/Computer software).
Sé el primero en saberlo
Acerca de lo último Fiverr Empleos en Mexico !
Agile Coach - Remote Work
Hoy
Trabajo visto
Descripción Del Trabajo
**Esto es lo que estamos buscando**:
- +4 años de experiência en proyectos ágiles de desarrollo de software.
- Certificación como Scrum Master (por Scrum org y/o Scrum Alliance)
- Conocimientos en Gestión del Cambio o Lean Change Management y Management 3.0
- Deseable tener formación en Coaching o mentoring.
- Experiência liderando procesos de transformación ágil participando y ayudando a equipos a adoptar Scrum, Kanban, Agilidad y Design Thinking.
- Gusto por la enseñanza y transmitir conocimientos.
- Liderazgo para apoyar a equipos hacia el cumplimiento de metas.
- Experiência (y pasión) facilitando cursos y workshops presenciales y digitales con herramientas de colaboración como Miro.
- Cuentes con habilidades interpersonales para trabajar con personas de diferentes níveles en la organización.
- Te relaciones fácilmente con la gente, energético, dinámico y flexible.
- Centralizar recursos e información para llevar a cabo operaciones comerciales.
- Experiência creando las mejores estrategias para alcanzar las metas de ventas.
**Que ofrecemos**:
- Trabajo 100% remoto.
- Trabajar en un ambiente de trabajo amigable y ágil, donde la estrecha relación con los managers y con RRHH facilita el espíritu emprendedor, el intercambio de ideas, la iniciativa y el desarrollo de las personas.
- Garantizamos estabilidad y proyectos de larga duración y por tanto ofrecemos carrera profesional dentro de la compañía.
- Trabajar en una empresa en constante evolución, realizando un trabajo enriquecedor con grandes oportunidades de desarrollo profesional**.**
Tipo de puesto: Tiempo completo
Salario: $45,000.00 - $50,000.00 al mes
Horario:
- Lunes a viernes
Prestaciones:
- Trabajar desde casa
Consideraciones ante el COVID-19:
Home Office
Frontend Developer - Remote Work
Hoy
Trabajo visto
Descripción Del Trabajo
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
Frontend Developer at BairesDev
We are looking for FrontEnd Senior Developers to join our Development team and participate in different projects made up of multicultural teams distributed worldwide. We are looking for proactive people and team players passionate about programming in this language and oriented to provide the best experience to the end user. This is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry!
What You Will Do:
- Produce prototypes and effectively articulate design decisions.
- Identify and resolve performance and scalability issues, troubleshoot problems, and improve product quality.
Here’s what we are looking for:
- 5+ years of experience in Fronters End / Javascript development.
- Expertise in positioning with CSS, inheritance, and specificity.
- Familiarity with the concepts of basic programming, JavaScript and data structures, types of variables, and idiosyncrasies.
- Solid experience with Angular, Backbone, Node, or React.
- Advanced English level.
How we make your work (and your life) easier:
- 100% remote work (from anywhere).
- Excellent compensation in USD or your local currency if preferred
- Hardware and software setup for you to work from home.
- Flexible hours: create your own schedule.
- Paid parental leaves, vacations, and national holidays.
- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.
Join a global team where your unique talents can truly thrive!
Frontend Developer - Remote Work
Hoy
Trabajo visto
Descripción Del Trabajo
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
Frontend Developer at BairesDev
We are looking for FrontEnd Senior Developers to join our Development team and participate in different projects made up of multicultural teams distributed worldwide. We are looking for proactive people and team players passionate about programming in this language and oriented to provide the best experience to the end user. This is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry!
What You Will Do:
- Produce prototypes and effectively articulate design decisions.
- Identify and resolve performance and scalability issues, troubleshoot problems, and improve product quality.
Here’s what we are looking for:
- 5+ years of experience in Fronters End / Javascript development.
- Expertise in positioning with CSS, inheritance, and specificity.
- Familiarity with the concepts of basic programming, JavaScript and data structures, types of variables, and idiosyncrasies.
- Solid experience with Angular, Backbone, Node, or React.
- Advanced English level.
How we make your work (and your life) easier:
- 100% remote work (from anywhere).
- Excellent compensation in USD or your local currency if preferred
- Hardware and software setup for you to work from home.
- Flexible hours: create your own schedule.
- Paid parental leaves, vacations, and national holidays.
- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.
Join a global team where your unique talents can truly thrive!