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Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Role Summary

The Digital Workplace Services Architect will play a critical role in advancing Milestone Technologies’ portfolio of offerings for our global customers. Leveraging deep technical expertise, strong architectural vision, and a consultative approach, this individual will drive digital transformation initiatives, optimize end-user computing environments, and ensure modern, secure, and high-performing digital experiences.

Combining elements of enterprise support services and architecture, endpoint automation, experience analytics (DEX), device lifecycle management, and collaboration tools, (this role requires both strategic thinking and hands-on technical execution. You will collaborate with C-level stakeholders, technical teams, and cross-functional partners to create roadmap strategies, solution proposals, and transformation plans that address customers’ evolving needs.

Key Responsibilities

1. Architecture & Strategy

o Develop target reference architectures and transformation roadmaps for digital workplace solutions (e.g., digital workplace services, support, Cloud/SaaS integrations, low-code platforms).

o Partner with senior leadership to assess current IT landscapes, identify capability gaps, and propose forward-thinking strategies aligned with customer business goals.

2. Technical Leadership & Solution Design

o Drive high-level solution designs that include components such as endpoint management, automation tooling, and DEX insights.

o Conduct performance analysis and capacity planning across Windows, Mac, and mobile operating environments to ensure robust, cost-effective solutions.

3. Collaboration & Stakeholder Engagement

o Act as a trusted advisor to executives, business stakeholders, and clients—often up to CEO level—to translate complex technical concepts into clear business value.

o Work closely with internal teams (e.g., Sales and Service Delivery) and external vendors to ensure portfolio solutions meet both technical and financial objectives.

4. Service & Portfolio Development

o Contribute to new service offerings around digital workplace, including security, automation, collaboration, and AI-driven user experience.

o Lead and mentor engineering teams and provide technical guidance during implementations, and champion best practices in agile delivery, ITSM/ITIL, and overall solution quality.

5. Implementation & Delivery Oversight

o Oversee end-to-end project execution: from proof-of-concept (PoC) to production rollout, ensuring alignment with architecture standards and project timelines.

o Conduct root cause analyses, troubleshoot critical issues, and collaborate with cross-functional teams to deliver stable, enterprise-grade workplace solutions.

6. Security & Compliance

o Integrate security requirements into all aspects of the digital workplace ecosystem, following frameworks like ISO 27001, SOC 2, or equivalent standards.

o Ensure solutions adhere to compliance and governance protocols, including identity and access management best practices.

7. Continuous Improvement & Thought Leadership

o Remain up to date on emerging technologies (e.g., Google Cloud Platform, AI-based DEX, virtualization solutions) and incorporate relevant innovations into service offerings.

o Evangelize and lead workshops/training sessions to upskill teams and foster a culture of innovation within the organization.

Required Skills & Experience

• Extensive Experience in Digital Workplace & Architecture

o Proven ability to define and deliver complex digital workplace architectures spanning cloud, devices, applications, and security domains.

o Strong background in end-user computing (Windows, Mac, Mobile), including endpoint management tools (e.g., SCCM, Intune, Jamf) and virtualization (e.g., AVD, Citrix).

• Automation & Performance Analysis

o Hands-on expertise with scripting/automation (PowerShell, Python, or similar), DEX tools, and performance analyzers (e.g., Windows Performance Analyzer).

• Collaboration Platforms & Integration

o Experience with Google Workspace (advanced administration, APIs, scripting) or Office 365, including identity management (SSO, SCIM provisioning).

o Familiarity with cloud identity platforms (Okta, Azure AD) and integrating third-party applications into a seamless digital workspace.

• Leadership & Stakeholder Management

o Demonstrated experience leading cross-functional teams and driving transformation initiatives from concept to execution.

o Excellent communication skills with the ability to mentor technical staff, influence C-level executives, and facilitate cross-organizational collaboration.

• Project & Service Management

o Experience with Agile methodology, ITSM/ITIL processes, change management, and vendor/partner management.

o Skilled in building business cases, writing proposals, and estimating project timelines and costs.

• Education & Certification

o Bachelor’s degree in Computer Science, Information Systems, or related field; TOGAF or similar architecture certifications a plus.

o 6+ years of professional experience in Digital Workplace, IT Architecture, End-User Computing, or similar roles.

Preferred Qualifications

• Advanced Specializations

o Security frameworks (e.g., ISO 27001, SOC 2).

o Experience implementing zero-trust architecture or advanced MDM (mobile device management) solutions.

• Industry Experience

o Exposure to technology, retail, financial services sector, and/or regulated environments is a bonus.

• Soft Skills

o Adaptability, problem-solving, and a natural inclination to innovate.

o Comfortable leading workshops, training sessions, and presentations at all organizational levels.

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

A leading fintech company seeks a highly skilled professional to spearhead the support of key services.

This role is responsible for ensuring the smooth operation, support, and continuous improvement of services including customer identity and access management, notification services, and consent & preference management platforms.

• Certain CIAM (Customer Identity and Access Management) systems
• Notification services using Infobip and AWS SNS
• Consent & Preference Management platforms with OneTrust and Didomi

• Operational Efficiency
• Manage day-to-day operations for Digital Identity services.
• Define and monitor relevant Key Performance Indicators (KPIs).
• Coordinate incident resolution and root cause analysis.
• Team Leadership & People Management
• Directly manage a team of Support Engineers.
• Set individual and team objectives aligned with business goals.
Benefits
• Opportunity to work on complex projects
• Collaborative and dynamic work environment
• Chance to develop leadership skills

Head of Product - Remote Work at BairesDev (in collaboration with WinDifferent). We are looking for a Head of Product to oversee the content-creation team responsible for generating content for cold email outreach campaigns. You will coordinate teams and ensure successful product delivery.

• Prioritize and detail business requirements to ensure alignment with strategic objectives.
• Manage the product team responsible for content generation in our email outreach campaigns.
• Accompany deployments and assure quality across all product releases.
• Interact with other teams and management to facilitate cross-functional collaboration.
• Propose improvements and resolve technical debt to enhance system performance.

• Experience in senior product or engineering leadership roles.
• Experience managing multiple products and/or teams.
• Technical background in software development.
• Advanced level of English.

• Work-from-home hardware setup.
• PTO, parental leave, and other special leaves.
• Personal loans with 0% interest, following the company's policies.
• Udemy for Business (subject to manager's approval).
• An excellent compensation package — well above the market average.
• You can grow at the speed of your learning curve.
• An innovation-driven, diverse, and multicultural work environment that provides the support and resources for its professionals to thrive.
• The chance and resources to be a game-changer for one of America's fastest-growing companies.

Join a global team where your unique talents can truly thrive and make a significant impact!

Senior Project Manager - Remote Work at BairesDev. Join a global technology services company with 15+ years of experience delivering cutting-edge solutions and a remote, world‑class team.

We are looking for an experienced and dynamic Senior Project Manager to join our team and manage medium to large Staff Augmentation projects. You will lead multi-disciplinary, highly skilled engineering teams to deliver specific products or transformations, ensuring that all aspects of the project are executed efficiently and effectively.

• Plan and monitor project results, providing coaching, counseling, and discipline to employees as needed.
• Coordinate and enforce company systems, policies, and procedures to maintain project quality and consistency.
• Retain staff by fostering a reliable and communicative work environment, developing personal interaction with team members, and identifying growth opportunities.
• Strategically analyze and improve billable utilization, plan capacity, and forecast project profitability.
• Achieve financial objectives by forecasting financial results, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Proactively identify farming opportunities within existing clients and deliver value to all internal and external stakeholders.
• Support and deliver strategic plans for implementing technologies to improve organizational effectiveness and efficiency.

• 4+ years of experience as a Software Project Manager.
• Extensive experience in the IT industry, with a deep understanding of project management practices and Agile methodologies.
• Bachelor’s Degree in Software Engineering, Computer Science, or a related field.
• Strong leadership and communication skills, with the ability to manage and motivate a diverse team.
• Good English level, both written and spoken, to effectively communicate with global teams and clients.
• Past experience as a Software Engineer is a plus.

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred.
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can truly thrive!

Join to apply for the Machine Learning Engineer - Remote Work role at BairesDev .

At BairesDev, we have been delivering technology projects for over 15 years, including work with Google and innovative startups in Silicon Valley. Our diverse 4,000+ team works remotely on roles that create global impact. We aim to align your passions and skills with our vacancies to support exceptional career development.

We are looking for an outstanding Machine Learning Engineer to join our team. This professional will use data and machine learning techniques to help the business automate and scale decision-making by producing advanced data analysis reports and data-based models to infer and predict patterns.

• Help to improve data literacy and the overall analytical environment across the company.
• Handle both structured and unstructured data using SQL and other programming languages.
• Perform advanced data analysis and report results.
• Tell the story behind data in a compelling manner for business people.
• Build predictive models and machine-learning algorithms.
• Combine models through ensemble modeling.
• Propose solutions and strategies to business challenges.
• Help to design and execute experiments for hypothesis testing.
• Participate actively in discussions and decisions regarding the whole Machine Learning / Data Science chapter.
• Collaborate with data product managers to build data products.
• Work with management to prioritize business and information needs.
• Spread a data-driven mindset and act as a data evangelist.

• 3+ years of experience with Machine Learning, data science, IA, statistics, and related areas.
• Proficiency with MySQL.
• Proficiency in Python, R, or another major programming language.
• Excellent communication skills and ability to collaborate with non-technical users.
• Strong knowledge of probability and statistics, including experimental design, predictive modeling, optimization, and causal inference.
• Hands-on experience with machine learning (e.g., regression, classification, clustering, neural networks, feature selection, cross-validation, bias-variance tradeoff, model explainability, NLP).
• Experience with people analytics or growth.
• Experience with data visualization tools.
• Understanding of engineering challenges to deploying ML systems to production.

• 100% remote work (from anywhere).
• Excellent compensation in USD or local currency if preferred.
• Hardware and software setup provided for remote work.
• Flexible hours to create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment with access to global Top 1% talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can thrive.

WinDifferent specializes in helping businesses achieve rapid and sustainable growth through our proprietary marketing system. Our data-driven solutions generate positive engagement that leads to ready-to-close opportunities, expanding sales pipelines and enabling companies to scale faster. As part of WinDifferent’s ecosystem, BairesDev helps us find top talent worldwide and invites them to explore our growing job opportunities.

Head of Product at WinDifferent

• Prioritize and detail business requirements to ensure alignment with strategic objectives.
• Manage the product team responsible for content generation in our email outreach campaigns.
• Accompany deployments and assure quality across all product releases.
• Interact with other teams and management to facilitate cross-functional collaboration.
• Propose improvements and resolve technical debt to enhance system performance.

• Experience in senior product or engineering leadership roles.
• Experience managing multiple products and/or teams.
• Technical background in software development.
• Advanced level of English.

• Work-from-home hardware setup.
• PTO, parental leave, and other special leaves.
• Personal loans with 0% interest, following the company's policies.
• Udemy for Business (subject to manager's approval).
• An excellent compensation package — well above the market average.
• You can grow at the speed of your learning curve.
• An innovation-driven, diverse, and multicultural work environment that provides the support and resources for its professionals to thrive.
• The chance and resources to be a game-changer for one of America’s fastest-growing companies.

Join a global team where your unique talents can truly thrive and make a significant impact. Apply now.

• Mid-Senior level

• Full-time

• Information Technology

• IT Services and IT Consulting

Notes: Referrals increase your chances of interviewing at BairesDev. This posting is focused on the Head of Product opportunity within WinDifferent’s ecosystem and does not include extraneous listings.

Join to apply for the Senior Product Owner - Remote Work role at BairesDev

At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Step into the role of a Senior Product Owner, where you'll leverage your extensive experience in product management to handle more complex products and make strategic decisions. Your role involves advanced stakeholder management, mentoring junior product owners, and contributing significantly to the product strategy and vision.

• Oversee the strategic development and lifecycle of one or more products, ensuring alignment with business objectives.
• Lead and mentor junior product owners and team members in Agile and product management best practices.
• Drive product vision and roadmap, communicating effectively with stakeholders at all levels.
• Make critical decisions regarding product direction, features, and priorities.
• Collaborate with cross-functional teams to ensure products meet market demands, usability standards, and financial goals.
• Evaluate product performance and user feedback, using insights to iterate and enhance product offerings.

• 5+ years of experience in product management with a track record of successful product delivery.
• Advanced knowledge of Agile practices and ability to mentor others in Agile methodologies.
• Extensive experience in stakeholder management and negotiating product features.
• Strong analytical skills for market analysis, user feedback, and product performance.
• Demonstrated leadership in guiding product strategy and vision.
• Experience in managing complex products and addressing customer needs effectively.
• Advanced level of English.

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can truly thrive!