Ver todos los empleos en Guadalajara
Industria
- Administración Pública
- Administrativo
- Agricultura y Silvicultura
- Alimentos y Restaurantes
- Arquitectura
- Arte y Cultura
- Asistencia Social
- Automoción
- Aviación
- Banca y Finanzas
- Belleza y Bienestar
- Bienes de consumo masivo (FMCG)
- Comercial y Ventas
- Comercio Electrónico y Medios Sociales
- Compras
- Construcción
- Consultoría de Gestión
- Consultoría de Selección de Personal
- Contabilidad
- Creativo y Digital
- Criptomonedas y Blockchain
- Cuidado de la Salud
- Educación y Formación
- Energía
- Enfermería
- Farmacéutico
- Gestión
- Gestión de Proyectos
- Guarderías y Educación Infantil
- Hidrocarburos
- Hostelería y Turismo
- Informática y Software
- Ingeniería Civil
- Ingeniería Eléctrica
- Ingeniería Industrial
- Ingeniería Mecánica
- Ingeniería Química
- Instalación y Mantenimiento
- Inteligencia Artificial y Tecnologías Emergentes
- Investigación y Desarrollo
- Legal
- Limpieza y Saneamiento
- Logística y Almacenamiento
- Manufactura y Producción
- Marketing
- Medicina
- Medios y Relaciones Públicas
- Minería
- Ocio y Deportes
- Odontología
- Prácticas
- Recién Graduados
- Recursos Humanos
- Seguridad de la Información
- Seguridad y Vigilancia
- Seguros
- Servicio al Cliente
- Servicios Inmobiliarios
- Servicios Sociales
- Telecomunicaciones
- Terapia
- Transporte
- Venta al por menor
- Veterinaria
Java Support Specialist
Detalles del Trabajo
Guadalajara, Jalisco, Mexico
Ensitech
02.07.2025
¿Quiere actualizaciones para este y trabajos similares?
Descripción completa del puesto
_Join #Ensiteam!_
- We are a company focused on custom software development and we have been in the market for more than 19 years. At Ensitech we are dedicated to finding highly specialized talent to work with large companies in the United States, Europe and Canada._
- Each one of our collaborators works with different teams and colleagues around the world, in the design and commercialization of software. We look forward to having you as part of our team in the role of _ **Java Support Specialist.**_
- **Hibrid Opportunity open in México (CDMX & Guadalajara)**_
**What you will do**
- Take full responsibility for customer-reported issues, typically managed in a case tracking system.
- Comprehend the reported issue or scenario, seeking additional details from Level 1 support or the case reporter as necessary.
- Find solutions using a knowledge base.
- Ensure communication with stakeholders is within agreed turnaround times (TAT).
- Guide to Level 1 or Level 3 resources and respond to their questions.
- Examine logs and error messages to relate them to the code and suggest possible solutions.
- Reproduce issues in a lab environment to gather more information or resolve the problem.
- Escalate issues to Level 3 support if necessary.
- Create detailed bug reports in the bug tracking system.
- Document procedures and prepare runbooks.
- Monitor various system components (jobs, processes, queues, DB procedures, log files, alerts) to ensure healthy system functioning.
- Identify and suggest additional monitoring tools and processes to enhance system upkeep.
**Requirements**:
- 1-3 years of strong understanding of Java programming, including the ability to write, read, and debug Java code.
- Ability to work in Unix/Linux environments, including using command line commands and reviewing system logs.
- Experience with and understanding of scripting languages such as Shell, Perl, JavaScript, Python, or similar.
- Experience with relational databases and the ability to write and understand SQL queries.
- Familiarity with tools such as JConsole, JVisualVM, and other performance monitoring and analysis tools.
- Ability to effectively communicate technical issues and solutions to various stakeholders.
Plus: Experience working with Kafka/MongoDB/Micro services based architecture a plus.
**What do we offer?**
- 100% remote opportunity.
- Competitive salary and benefits.
- Custom benefit package aligned to your experience and your needs.
- Working with foreign clients.
Tipo de puesto: Tiempo completo
Sueldo: $30,000.00 - $40,000.00 al mes
Lugar de trabajo: remoto híbrido en 44610, Guadalajara, Jal.
- We are a company focused on custom software development and we have been in the market for more than 19 years. At Ensitech we are dedicated to finding highly specialized talent to work with large companies in the United States, Europe and Canada._
- Each one of our collaborators works with different teams and colleagues around the world, in the design and commercialization of software. We look forward to having you as part of our team in the role of _ **Java Support Specialist.**_
- **Hibrid Opportunity open in México (CDMX & Guadalajara)**_
**What you will do**
- Take full responsibility for customer-reported issues, typically managed in a case tracking system.
- Comprehend the reported issue or scenario, seeking additional details from Level 1 support or the case reporter as necessary.
- Find solutions using a knowledge base.
- Ensure communication with stakeholders is within agreed turnaround times (TAT).
- Guide to Level 1 or Level 3 resources and respond to their questions.
- Examine logs and error messages to relate them to the code and suggest possible solutions.
- Reproduce issues in a lab environment to gather more information or resolve the problem.
- Escalate issues to Level 3 support if necessary.
- Create detailed bug reports in the bug tracking system.
- Document procedures and prepare runbooks.
- Monitor various system components (jobs, processes, queues, DB procedures, log files, alerts) to ensure healthy system functioning.
- Identify and suggest additional monitoring tools and processes to enhance system upkeep.
**Requirements**:
- 1-3 years of strong understanding of Java programming, including the ability to write, read, and debug Java code.
- Ability to work in Unix/Linux environments, including using command line commands and reviewing system logs.
- Experience with and understanding of scripting languages such as Shell, Perl, JavaScript, Python, or similar.
- Experience with relational databases and the ability to write and understand SQL queries.
- Familiarity with tools such as JConsole, JVisualVM, and other performance monitoring and analysis tools.
- Ability to effectively communicate technical issues and solutions to various stakeholders.
Plus: Experience working with Kafka/MongoDB/Micro services based architecture a plus.
**What do we offer?**
- 100% remote opportunity.
- Competitive salary and benefits.
- Custom benefit package aligned to your experience and your needs.
- Working with foreign clients.
Tipo de puesto: Tiempo completo
Sueldo: $30,000.00 - $40,000.00 al mes
Lugar de trabajo: remoto híbrido en 44610, Guadalajara, Jal.
Show more
Reportar Trabajo
Java Support Specialist
Ensitech
Todos los anuncios de empleo directos están sujetos a los Términos de servicio de WhatJobs. Permitimos a los usuarios marcar publicaciones que puedan violar esos términos. WhatJobs también puede marcar los anuncios de empleo. Sin embargo, ningún sistema de moderación es perfecto y marcar una publicación no garantiza que será eliminada.
Reportar a WhatJobs