76 Ofertas de Mcse en Mexico
Network Engineer
Hoy
Trabajo visto
Descripción Del Trabajo
We are looking for a Network Engineer that provides technical expertise and support for network technologies, ensuring reliable and cost-effective solutions to meet business needs. This Tier-2 role involves network design, implementation, and operational support in a fast-paced environment.
What You Will Be Doing
- Support, develop, and administer processes to optimize network infrastructure performance and reliability.
- Assist in planning and executing network projects, including LAN/WAN, Firewalls, Wireless, Load Balancers, SD-WAN, and Public Cloud Services.
- Analyze network performance, generate reports, and improve efficiency.
- Follow and create scripts and standard procedures for next-gen data centers and SaaS environments.
- Maintain up-to-date documentation for global network infrastructure.
- Provide Tier-2 operational support, participate in on-call rotations, and respond to incidents.
What You Will Likely Bring
- 3+ years of experience with LAN, WAN, and security technologies.
- Knowledge of Cisco, Palo Alto, F5, Aruba, Arista.
- Strong foundation in firewalls, VPNs, WAN architectures, load balancing, DNS, wireless, authentication, and security systems.
- English proficiency with strong verbal and written communication skills.
- Problem-solving skills for troubleshooting network and system-wide issues.
- Strong teamwork and ability to collaborate across functions and vendors.
What Could Set You Apart
- Experience with Public Cloud (Azure, AWS, GCP) and/or automation.
- Cisco CCNP, CCSP, or equivalent certification (highly preferred).
About Epicor
At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We're Proactive, Proud, Partners.
Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
- Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
- Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
- Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter
Monserrat Acosta
IT Network Engineer - MX
Publicado hace 23 días
Trabajo visto
Descripción Del Trabajo
**We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.**
**If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .**
**For more information about our privacy policy and how to manage cookies, visit our** **Privacy Policy ( **.**
**Location: Ciudad de México (Hybrid in Polanco offices)**
**PLEASE APPLY WITH AN ENGLISH VERSION OF YOUR RESUME**
The IT Network Engineer provides on-site IP network support for AVEVA office in Mexico City and remote support for other AVEVA global offices.
You will implement and support network and security infrastructures and services in a large enterprise.
This is a mid-level network engineering position with terrific opportunity for the candidate to gain experience in IP networking and cyber security.
**Responsibilities - You will do:**
+ Helping implement new networks, hardware upgrades and hardware replacement.
+ Implementing network infrastructure changes, including Moves, Adds and Changes.
+ Performing software upgrades and patching management activities on network devices such as routers and switches, and on security appliances such as firewalls and Web Applications firewalls.
+ Troubleshooting and resolving network and application problems reported.
+ Responding to service requests submitted by end users. Review and assign requests to other team members or, where appropriate, implement the requested service.
+ Managing incident and service requests according to established processes and escalate incident tickets to third-party service providers or to Senior Network Engineers.
+ Helping update network monitoring tools by following approved processes as well as helping maintain documents and data associated with network infrastructures and services such as CMDB, FAQ, helpdesk scripts and detailed network designs.
+ Accomplishing tasks both independently and collaboratively.
+ Provide on-call coverage as a member of a team providing 24x7 support.
**Skills and qualifications - You will have:**
+ 4+ years of experience implementing and supporting IP networks
+ Strong knowledge of LAN, WAN and WiFi technologies and protocols
+ Good understanding of routing, switching, and security fundamentals such as firewalls, including working with firewall rules and configuration
+ Good understanding of networking concepts, including topics covered in Cisco CCNA
+ Experience troubleshooting network connectivity issues and MS Windows operating system, including troubleshooting
+ Experience working with ServiceNow or other similar platforms
+ Good knowledge of Microsoft Office software, especially Word, Excel, PowerPoint and Visio.
+ Network design experience
+ Security knowledge, especially with firewalls
+ Familiarity with Linux, MacOS, Apple iOS and Android
+ **Advanced English language level is required**
**Desirable Knowledge and Skills - A PLUS**
+ Understanding or working experience with Cisco SDA and DNAC
+ Understanding or working experience with Cisco SDWAN
+ Understanding or working experience with Cloud networking such as Microsoft Azure
+ Cisco CCNA or CCNP certification
+ Scripting and programming skills such as Python and PowerShell
**AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.**
**AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.**
**Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.**
Empowering you with pioneering tech
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy ( .
Network Engineer Bilingual 7yrs Exp
Hoy
Trabajo visto
Descripción Del Trabajo
• Network engineer with +7 years of experience on infrastructure, CISCO network, wireless, VLAN, Layer 2&3 network, network topology understanding, capable of writing technical documentation.
• Professional English level to participate in meetings, calls, writing emails or to work with CZ offshore colleagues.
• CISCO - networks knowledge and hands on configuring according to MCK standards with offshore support.
• To manage architecture with Global SA, document and agree to handover to PM in order to capitalize any changes with Engineering team.
• To manage or sort out any challenge with the available resources provided for the project.
• To manage or build BOMs according to network engineering changes or other areas required such as CCTV or Access Control.
• Proactive activities programming according to Project Plan with PM.
• To manage Service Now incidents, requirements and change request follow up socialized with PM plan.
• To face local business to confirm and socialize tasks according to Project Plan.
• Coordinate locally with stakeholders to anticipate and get clearance for our vendors to perform their planned activities.
• To manage inventory stock according to actual MCK equipment (spares from other phases or projects).
• To anticipate tasks according to local processes or requirements.
• To have 100% availability to be onsite, even for weekends or holidays, on call like maintenance windows or cut over (No Standby on call, its best effort to have techs available
Cisco SD-WAN Network Engineer
Publicado hace 9 días
Trabajo visto
Descripción Del Trabajo
We are looking for an experienced Cisco SD-WAN Network Engineer with a strong background in networking and hands-on experience with a large enterprise network. As an SD-WAN Network Engineer, you will be responsible for implementing and maintaining our Cisco SD-WAN network infrastructure to ensure high availability, performance, and security.
**Your role and responsibilities**
'- Design, deploy, and maintain SDWAN networks according to industry best practice
- Collaborate with Architects and Sr. Network Engineers to provide effective solutions
- Configure and mange Cisco SDWAN routers via vManage based on company standards and standard operating procedures.
- Conduct research on networking issues and products as required
- Provide excellent customer service, troubleshooting, and technical support
**Required technical and professional expertise**
'- Minimum three years of experience implementing SDWAN networks following industry best practices.
- Highly skilled in consulting with customers
- Strong IP communication and routing knowledge is required (OSPF, BGP).
- Working technical knowledge of network and security protocols (IPSEC VPN, AAA, Dot1x, TustSec, NAT, QoS) is a plus.
- Knowledge of Palo Alto security products (Next Generation Firewalls, Panorama, Prisma) is recommended.
- Certifications in industry-leading network products: Cisco (CCNP, SD-WAN certification)
- Strong interpersonal, written, and oral communication skills
- Highly self-motivated and directed, with keen attention to detail.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Network Security Engineer
Publicado hace 15 días
Trabajo visto
Descripción Del Trabajo
**Date:** Sep 11, 2025
**Location:** Obispado, NLE, MX, 64060
**Company:** Corning
Requisition Number: 70818
**The company built on breakthroughs. **
**Join us. **
Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.
How do we do this? With our people. They break through limitations and expectations - not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
**Come break through with us. **
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings - carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
**Role Purpose**
Corning has an immediate opening for a motivated Junior Network Security Engineer with networking or firewall experience to join Corning's Global Cybersecurity Operations organization. This position is part of an expanding team aiming to limit Cybersecurity risks and protect our corporate capability using multiple layers of protection.
**Key Responsibilities**
+ Physically install and connect firewalls and other security appliances based on documented procedures.
+ Install the latest vendor-approved stable firmware on appliances as required.
+ Monitor firewalls for up/down or issues, document, root cause analysis, and reporting.
+ Create virtual firewalls with appropriate configurations and policies.
+ Configure remote access VPN and site-to-site VPN functionality.
+ Configure firewall interfaces, network configurations, access control lists and policies, routing, remote access (VPN), and next-generation firewall feature sets implementing best practices.
+ Integrate firewall with VPN and other related security products/appliances as required.
+ Configure SIEM Integration
+ Create and manage firewall rulesets.
+ Collection, analysis, and change recommendations of configuration information to streamline support and minimize impact to manufacturing.
+ Collection and initial analysis of packet trace information and recommend corrective actions based on the analysis.
+ Consultation of technical documentation, bulletins, and release notes for known problems
+ Follow up on technical cases, including proper escalation and management of the case
+ Manage customer communications and expectations until the closure of each case, including vendor escalations, device RMA, and coordination support.
+ Create or maintain standard operating procedures.
+ Able to work on-site, hybrid, and remote, after hours and/or be part of an on-call rotation
**Experiences/Education - Required**
+ 1-3 years of relevant Firewall administration experience.
+ Certification desired on security tools, such as: Firewalls, Intrusion Detection/Prevention Systems (IDS/IPS), SIEM, VPN
+ Experience desired on: IVANTI Pulse Secure, Juniper, Palo Alto Networks, Cisco.
**Required Skills**
+ Strong understanding for OSI model and TCP/IP communication.
+ Support out-of-band connectivity devices, and log collectors.
+ Create and manage firewall rulesets.
+ Advanced troubleshooting on the full range of firewall products
+ Have sufficient digital skills for their role; understands and uses appropriate methods, tools, applications and processes.
+ Understands the need to collaborate with their team and considers user/customer needs.
**Shift Schedule**
+ This role follows a rotational schedule, requiring availability for weekends and night shifts
**Preferred Skills**
+ Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
+ One year of Manufacturing or Operational Technology experience.
**Travel Requirement**
+ Up to 10%
**Corning Puts YOU First!**
We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.
+ Our monetary peer-to-peer recognition program is tied to ourand celebrates you and your colleagues' contributions.
+ Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.
+ Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.
+ Professional development programs help you grow and achieve your career goals.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.
Network & Security Engineer
Publicado hace 16 días
Trabajo visto
Descripción Del Trabajo
¿Nuestra misión? Ofrecer soluciones tecnológicas, de negocio, estrategia, desarrollo y mantenimiento de aplicaciones, siendo un referente en consultoría. Todo gracias a la colaboración entre equipos, la calidad humana de nuestra gente y a que no nos conformamos con lo establecido, buscamos siempre la innovación que nos acerca al futuro.
Nos encontramos en búsqueda de un: **Network & Security Engineer** quien desempeñará las siguientes actividades:
· 3 años en - Técnico de Redes:
· Análisis, instalación, configuración, mantenimiento y reparación de infraestructura de red.
· Ingeniero SD-WAN: experiencia en soluciones técnicas para nuevos servicios de conectividad y evolución de los existentes.
· Resolución de problemas de configuración: implementación de redes SD-WAN.
· 3 años en - Diseño de servicios de conectividad virtualizados, con especial énfasis en la tecnología SD-WAN.
· Solucionar problemas de arquitectura de red y recomendar soluciones y mejoras del sistema basadas en las mejores prácticas.
**principales a realizar:**
· Migración de SD-WAN - US Grifols. Actividad
· Técnico de Redes: análisis, instalación, configuración, mantenimiento y reparación de infraestructura de red.
· Diseño de servicios de conectividad virtualizados, con especial énfasis en la tecnología SD-WAN.
· ¿Se requiere inglés? Nivel Medio.
**Beneficios:**
· Sueldo acorde a experiencia en esquema 100% nómina
· Prestaciones de Ley y superiores.
· VRIM y SGMM
· Política de calidad de vida (Concilia)
NTT te ofrece uno de los programas de formación más completo, se enfoca en 6 grupos base que cubren las competencias: -Activos NTT -Habilidades Soft -Gestión -Técnica -UN -Idiomas
**¿Qué perfil queremos en NTT?**
Buscamos personas capaces, con ambición y empuje, deseosas de aprender y que sientan propio del propósito de la compañía.
Nivel académico mínimo: TSU, Licenciatura o Ingeniería.
· Experiencia de 3 años en SD-WAN.
· Arquitectura de Red.
· Infraestructura de Red.
· Redes
Network Automation Engineer
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
Business Justification/Executive Summary
We are seeking a Greenfield Network Automation Engineer to design and build automation from the ground up for Arista-based environments.
Position Summary/Job Description
The role will architect and implement playbooks, frameworks, and automated test suites that provision, monitor, and validate large-scale network topologies running Arista EOS. This is a hands-on role spanning software engineering, network engineering, and DevOps owning the full SDLC, integrating with CI/CD pipelines, and establishing the standards, controls, and telemetry needed for a high-scale, secure automation platform. Collaboration across development, test, and operations to deliver frictionless self-service for internal customers while improving reliability, speed, and security is a key to the role.
Location: Remote
Shift: US First Shift (EST)
Experience Level: 7+ years
Additional Responsibilities
- Design & Build Greenfield Automation
- Architect reusable Ansible/Python frameworks, roles, and modules for Arista EOS.
- Develop abstracted device classes/methods to provision, configure, and monitor devices at scale.
- Automated Testing & Quality
- Create maintainable automated test suites and integrate into CI/CD (e.g., Jenkins, GitLab CI/CD).
- Monitor execution, analyze failures, perform root cause analysis, and publish clear, actionable bug reports.
- Provisioning, Observability & Security
- Implement automation for provisioning/validation via REST, OpenConfig, gNMI and Ansible.
- Build logging/metrics/telemetry and security controls so the platform runs efficiently and flawlessly.
- Standards, SDLC & Enablement
- Own/evolve security and development standards, controls, and documentation across the full SDLC.
- Translate business/technical workflows into executable Ansible/Python code and authoritative runbooks.
- Contribute to internal enablement: documentation, code reviews, and mentoring on automation best practices.
Required Qualifications
- Automation & Scripting: Ansible and/or Python (57 yrs), YAML, JSON, infrastructure-based scripting.
- Networking: Knowledge of VXLAN, BGP, EVPN; experience with Arista switches and CloudVision Portal (CVP).
- APIs & Tools: REST, OpenConfig, gNMI; Git; CI/CD (Jenkins/GitLab); Linux (preferred); Itential (preferred).
- Experience: 57 yrs in network infrastructure; proven SDLC delivery; automation design patterns; security controls.
- Soft Skills:
- Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills are a must.
- Proven ability to work independently with minimal supervision and as part of a global team with direct responsibilities and an ability to juggle competing priorities and adapt to changes in project scope.
Desired Qualifications
- Bachelors degree in CS/EE or equivalent.
- Experience qualifying/automating Arista EOS networks at scale and working with Arista CVP.
- Terraform for network automation.
- CCIE (Data Center or Routing & Switching)
- Experience in large-scale data center deployments
- Familiarity with network monitoring and telemetry tools
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Acerca de lo último Mcse Empleos en Mexico !
Global IT Service Operations and Support Professional
Ayer
Trabajo visto
Descripción Del Trabajo
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees across 1,500 sites, we are a Top 5 global 3PL. We engage and empower a diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. DARE TO GROW! Join CEVA Logistics to be part of a team that values imagination, continued learning, and excellence in everything we do. As we continue growing, consider joining us to shape the future of global logistics.
Global IT Service Operations and Support Professional at CEVA Servicios de Mexico will play a pivotal role within the Application Shared Capabilities Division. Your expertise will contribute significantly to enhancing our technology services and supporting our business objectives through effective project management, implementation, and operational support.
About the RoleYou will be tasked with ensuring the successful execution of IT project management and service delivery. Your responsibilities will encompass managing project portfolios, ensuring adherence to timelines, scope, and resources while applying established IT methodologies and standards. This role is ideal for individuals looking to leverage their technical background and teamwork skills to make a tangible impact.
Responsibilities- Participate in the management of IT projects and portfolios, ensuring the delivery aligns with established objectives in terms of time, scope, and budget.
- Apply recognised IT methodologies and standards to define requirements, conduct feasibility analyses, and develop project specifications.
- Utilise standard analytical tools to troubleshoot and resolve application issues effectively.
- Draft functional requirements and develop testing plans while monitoring production incidents to ensure smooth operational continuity.
- Provide support for both technical and business applications, managing maintenance and operational activities.
- Assist in the installation, adjustment, and preservation of data, facilitating minor development efforts or workarounds as needed.
- Ensure compliance with internal policies, norms, and regulations throughout all operations.
- Occasionally provide out-of-hours support for designated functional areas, ensuring critical business operations remain uninterrupted.
- Collaborate effectively with global teams to diagnose and resolve service support requests, fostering a teamwork-oriented environment.
- Engage in testing, monitoring, and adjustments of applications to guarantee optimal performance.
- Document both technical and functional processes extensively, maintaining comprehensive records that serve as references for best practices.
- A Bachelor’s degree in Information Technologies or a related field.
- Advanced proficiency in English, enabling effective communication across global teams.
- A minimum of 3 to 5 years of technical experience in the implementation, support, or delivery of technology services and projects.
- Knowledge of various programming languages including Java, JSP, Python, and experience with databases such as Cassandra, Elassandra, and PostgreSQL.
- Familiarity with monitoring tools including Kibana, OpenSearch, and Grafana.
- Foundational understanding of Kubernetes, pod management, Dead Letter Queues (DLQ), and systems like ServiceNow, Remedy, and OTRS.
- Proficient use of SharePoint and the Microsoft Office Suite.
- Desirable: ITIL Foundation certification and strong analytical and problem-solving skills.
- A proven capacity for teamwork, autonomy, and prioritising tasks while adapting to flexible schedules.
Why Join Us? At CEVA, we pride ourselves on fostering an inclusive environment where innovation thrives. Our culture encourages collaboration, professional growth, and the pursuit of excellence. As part of our team, you'll have the opportunity to work on diverse projects with global impact, thus advancing your career while making a difference. We aim to provide support not just for our clients but also for our employees—allowing you to contribute to exciting projects that shape the future of our services.
Ready to take on this exciting challenge? We look forward to receiving your application!
As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, the behaviors and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
#J-18808-LjbffrGlobal IT Service Operations and Support Professional
Publicado hace 25 días
Trabajo visto
Descripción Del Trabajo
Join to apply for the Global IT Service Operations and Support Professional role at CEVA Logistics
Global IT Service Operations and Support Professional2 days ago Be among the first 25 applicants
Join to apply for the Global IT Service Operations and Support Professional role at CEVA Logistics
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Mexico City, MX
Global IT Service Operations and Support Professional
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Global IT Service Operations and Support Professional
As a Global IT Service Operations and Support Professional at CEVA Servicios de Mexico, you will play a pivotal role within the Application Shared Capabilities Division. Your expertise will contribute significantly to enhancing our technology services and supporting our business objectives through effective project management, implementation, and operational support.
About The Role
You will be tasked with ensuring the successful execution of IT project management and service delivery. Your responsibilities will encompass managing project portfolios, ensuring adherence to timelines, scope, and resources while applying established IT methodologies and standards. This role is ideal for individuals looking to leverage their technical background and teamwork skills to make a tangible impact.
Key Responsibilities
In this role, you will:
- Participate in the management of IT projects and portfolios, ensuring the delivery aligns with established objectives in terms of time, scope, and budget.
- Apply recognised IT methodologies and standards to define requirements, conduct feasibility analyses, and develop project specifications.
- Utilise standard analytical tools to troubleshoot and resolve application issues effectively.
- Draft functional requirements and develop testing plans while monitoring production incidents to ensure smooth operational continuity.
- Provide support for both technical and business applications, managing maintenance and operational activities.
- Assist in the installation, adjustment, and preservation of data, facilitating minor development efforts or workarounds as needed.
- Ensure compliance with internal policies, norms, and regulations throughout all operations.
- Occasionally provide out-of-hours support for designated functional areas, ensuring critical business operations remain uninterrupted.
- Collaborate effectively with global teams to diagnose and resolve service support requests, fostering a teamwork-oriented environment.
- Engage in testing, monitoring, and adjustments of applications to guarantee optimal performance.
- Document both technical and functional processes extensively, maintaining comprehensive records that serve as references for best practices.
The ideal candidate for this role will possess:
- A Bachelor’s degree in Information Technologies or a related field.
- Advanced proficiency in English, enabling effective communication across global teams.
- A minimum of 3 to 5 years of technical experience in the implementation, support, or delivery of technology services and projects.
- Knowledge of various programming languages including Java, JSP, Python, and experience with databases such as Cassandra, Elassandra, and PostgreSQL.
- Familiarity with monitoring tools including Kibana, OpenSearch, and Grafana.
- Foundational understanding of Kubernetes, pod management, Dead Letter Queues (DLQ), and systems like ServiceNow, Remedy, and OTRS.
- Proficient use of SharePoint and the Microsoft Office Suite.
- Desirable: ITIL Foundation certification and strong analytical and problem-solving skills.
- A proven capacity for teamwork, autonomy, and prioritising tasks while adapting to flexible schedules.
At CEVA, we pride ourselves on fostering an inclusive environment where innovation thrives. Our culture encourages collaboration, professional growth, and the pursuit of excellence. As part of our team, you'll have the opportunity to work on diverse projects with global impact, thus advancing your career while making a difference. We aim to provide support not just for our clients but also for our employees—allowing you to contribute to exciting projects that shape the future of our services.
Ready to take on this exciting challenge? We look forward to receiving your application!
As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Transportation, Logistics, Supply Chain and Storage
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#J-18808-LjbffrGlobal IT Service Operations and Support Professional
Publicado hace 25 días
Trabajo visto
Descripción Del Trabajo
Join to apply for the Global IT Service Operations and Support Professional role at CEVA Logistics
Global IT Service Operations and Support Professional2 days ago Be among the first 25 applicants
Join to apply for the Global IT Service Operations and Support Professional role at CEVA Logistics
Get AI-powered advice on this job and more exclusive features.
Mexico City, MX
Global IT Service Operations and Support Professional
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Global IT Service Operations and Support Professional
As a Global IT Service Operations and Support Professional at CEVA Servicios de Mexico, you will play a pivotal role within the Application Shared Capabilities Division. Your expertise will contribute significantly to enhancing our technology services and supporting our business objectives through effective project management, implementation, and operational support.
About The Role
You will be tasked with ensuring the successful execution of IT project management and service delivery. Your responsibilities will encompass managing project portfolios, ensuring adherence to timelines, scope, and resources while applying established IT methodologies and standards. This role is ideal for individuals looking to leverage their technical background and teamwork skills to make a tangible impact.
Key Responsibilities
In this role, you will:
- Participate in the management of IT projects and portfolios, ensuring the delivery aligns with established objectives in terms of time, scope, and budget.
- Apply recognised IT methodologies and standards to define requirements, conduct feasibility analyses, and develop project specifications.
- Utilise standard analytical tools to troubleshoot and resolve application issues effectively.
- Draft functional requirements and develop testing plans while monitoring production incidents to ensure smooth operational continuity.
- Provide support for both technical and business applications, managing maintenance and operational activities.
- Assist in the installation, adjustment, and preservation of data, facilitating minor development efforts or workarounds as needed.
- Ensure compliance with internal policies, norms, and regulations throughout all operations.
- Occasionally provide out-of-hours support for designated functional areas, ensuring critical business operations remain uninterrupted.
- Collaborate effectively with global teams to diagnose and resolve service support requests, fostering a teamwork-oriented environment.
- Engage in testing, monitoring, and adjustments of applications to guarantee optimal performance.
- Document both technical and functional processes extensively, maintaining comprehensive records that serve as references for best practices.
The ideal candidate for this role will possess:
- A Bachelor’s degree in Information Technologies or a related field.
- Advanced proficiency in English, enabling effective communication across global teams.
- A minimum of 3 to 5 years of technical experience in the implementation, support, or delivery of technology services and projects.
- Knowledge of various programming languages including Java, JSP, Python, and experience with databases such as Cassandra, Elassandra, and PostgreSQL.
- Familiarity with monitoring tools including Kibana, OpenSearch, and Grafana.
- Foundational understanding of Kubernetes, pod management, Dead Letter Queues (DLQ), and systems like ServiceNow, Remedy, and OTRS.
- Proficient use of SharePoint and the Microsoft Office Suite.
- Desirable: ITIL Foundation certification and strong analytical and problem-solving skills.
- A proven capacity for teamwork, autonomy, and prioritising tasks while adapting to flexible schedules.
At CEVA, we pride ourselves on fostering an inclusive environment where innovation thrives. Our culture encourages collaboration, professional growth, and the pursuit of excellence. As part of our team, you'll have the opportunity to work on diverse projects with global impact, thus advancing your career while making a difference. We aim to provide support not just for our clients but also for our employees—allowing you to contribute to exciting projects that shape the future of our services.
Ready to take on this exciting challenge? We look forward to receiving your application!
As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Transportation, Logistics, Supply Chain and Storage
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