24 Ofertas de Microsoft Azure en Mexico

**Our Company**
At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
**What You'll Do**
+ Develop cloud services and solutions that manage the Teradata infrastructure on the public cloud platforms - AWS, Azure, and Google Cloud.
+ Design and build quality, high-performing and secure multi-tier applications capable of handling large amounts of requests and data.
+ Perform complex code modification, testing and debugging and be able to solve challenging scalability and integration problems.
**Who You'll Work With**
You will collaborate with cross-functional agile teams that include product owners, and front-end, back-end, and quality engineers to conceptualize, build, test and ship software solutions for the next generation of cloud applications and services.
**What Makes You a Qualified Candidate**
+ Minimum of years of related experience with a university degree.
+ Experience with designing, building, and operating distributed complex software systems on AWS, Azure or Google Cloud.
+ Experience with distributed (multi-tiered) systems, algorithms, and relational databases.
+ Experience writing unit and system level tests using dependency injection frameworks and object mocking.
+ Oral and written communication skills (ability to produce runbooks, technical, and non-technical documentation).
+ Proficiency with java programming language and spring boot framework.
+ Proficiency working with Linux operating systems and Bash/Shell.
+ Proficiency with microservices and REST APIs development.
+ Experience with containerization and orchestrations technology such as Docker and Kubernetes.
+ Knowledge and experience with database and SQL.
**What You Will Bring**
+ Masters or Bachelor's degree in computer science, computer engineering or related technical discipline.
+ Strong, object-oriented design and coding skills (Java preferably on a UNIX or Linux platform).
+ Experience with Kubernetes, docker containers is a plus.
+ Deal well with ambiguous/undefined problems; ability to think abstractly.
+ Willingness to own all stages of development.
**Why We Think You'll Love Teradata**
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.
#LI-DL1
Why We Think You'll Love Teradata
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.

The Sr Cloud Services Manager will support named customers on SaaS and managed cloud services.

RESPONSIBILITIES:

- Manages multiple engagements across BY’s largest, strategic cloud customers
- Builds cross-functional teams to deliver value to key cloud customers
- Collaborates with global teams and regional counterparts to ensure timeliness and quality of support services
- Build out the playbook of support engagement in line with BYs SaaS transformation initiatives within Global operations
- Defines and establishes new continuous improvement plans within Managed Services
- Ensures support team adheres to policies, procedures, methodologies and quality standards
- Manages client issues, escalating to appropriate parties as needed.
- Manages Cloud Services engagements including interactions with client project team and client executives.
- Provides leadership and motivation to team members
- Able to work flexible hours, including evenings, weekends, as warranted by the situation in critical times or to manage customer escalations
- Able to take on-call escalations

General Skills and Requirements:

- Educational Qualifications
- Bachelor’s Degree in Engineering or Computer Applications or equivalent
- Master of Science in Engineer or Computer Science preferred
- Communication
- Excellent communication skills, both verbal and written
- Expert English Proficiency
- Excellent interpersonal skills to interact with a wide variety of internal personnel with emphasis on follow-through and reporting.
- External engagement - The ability to manage communication and strategic alignment to a customer C-Suite as required in delivering Cloud Services
- Core Competencies
- Passionate mentor that actively manages associate growth and proactively identifies learning opportunities and career paths
- Exhibits service mindset by consistently displaying customer centricity and ownership
- Seeks regular performance feedback and works on self-development opportunities to achieve a holistic personal and professional development
- Work Experience
- 6-8 years of IT experience across all SDLC (software development life cycle)
- 3+ years of experience specifically in Services Delivery including Cloud Operations and/or ITIL/ITSM Framework
- Demonstrated experience building collaborative relationships with and presenting to C-Suite Executives, especially in IT operations.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here:
Core Values
- Diversity, Inclusion, Value & Equality (DIVE)

is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural

Diversity Report

which outlines our commitment to change, and our

video

celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Blue Yonder Job Profile: Technical Account Advisor

About Blue Yonder:

Blue Yonder is a global leader in digital supply chain solutions and omni-channel commerce fulfillment, leveraging AI and machine learning to empower businesses to predict and meet consumer demand efficiently. Our cloud-based platform enables companies to optimize inventory, labor, and logistics operations, driving enhanced efficiency, sustainability, and profitability. Committed to innovation and customer success, Blue Yonder serves a diverse customer base, transforming supply chain challenges into competitive advantages.

Overview:

We are seeking a highly skilled Technical Account Advisor to join our Cloud Services team at Blue Yonder. The Technical Account Advisor will be responsible for providing technical support and guidance to clients as they design, implement, and optimize their cloud-based solutions. The role will be responsible for ensuring client satisfaction, retention and helping clients to fully leverage their cloud services.

What you’ll do

· Act as a technical point of contact for clients and work to understand their technical requirements and recommend solutions that align with those requirements

· Provide technical support and guidance to clients during the design, implementation, and optimization of their cloud-based solutions

· Collaborate with cross-functional teams to ensure client success

· Continuously learn and stay current on new cloud services and technologies

· Participate in troubleshooting and problem resolution for clients

· Provide feedback to internal teams to improve the client experience and service offerings

· Collaborate with the sales team to identify new business opportunities

· Develop and maintain ongoing relationships with key stakeholders

· Create and deliver presentations and training sessions to clients

What we are looking for

· Minimum of 3 years of experience in a technical support or customer service role

· Strong knowledge and experience with cloud services and technologies, such as AWS, Azure, or Google Cloud

· Strong communication and presentation skills

· Experience working with clients and understanding their technical requirements

· Ability to work independently as well as part of a team

· Strong problem-solving and analytical skills

· Experience with account management or customer service is a plus

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Blue Yonder Job Profile: Technical Account Advisor

About Blue Yonder:

Blue Yonder is a global leader in digital supply chain solutions and omni-channel commerce fulfillment, leveraging AI and machine learning to empower businesses to predict and meet consumer demand efficiently. Our cloud-based platform enables companies to optimize inventory, labor, and logistics operations, driving enhanced efficiency, sustainability, and profitability. Committed to innovation and customer success, Blue Yonder serves a diverse customer base, transforming supply chain challenges into competitive advantages.

Overview:

We are seeking a highly skilled Technical Account Advisor to join our Cloud Services team at Blue Yonder. The Technical Account Advisor will be responsible for providing technical support and guidance to clients as they design, implement, and optimize their cloud-based solutions. The role will be responsible for ensuring client satisfaction, retention and helping clients to fully leverage their cloud services.

What you’ll do

· Act as a technical point of contact for clients and work to understand their technical requirements and recommend solutions that align with those requirements

· Provide technical support and guidance to clients during the design, implementation, and optimization of their cloud-based solutions

· Collaborate with cross-functional teams to ensure client success

· Continuously learn and stay current on new cloud services and technologies

· Participate in troubleshooting and problem resolution for clients

· Provide feedback to internal teams to improve the client experience and service offerings

· Collaborate with the sales team to identify new business opportunities

· Develop and maintain ongoing relationships with key stakeholders

· Create and deliver presentations and training sessions to clients

What we are looking for

· Minimum of 3 years of experience in a technical support or customer service role

· Strong knowledge and experience with cloud services and technologies, such as AWS, Azure, or Google Cloud

· Strong communication and presentation skills

· Experience working with clients and understanding their technical requirements

· Ability to work independently as well as part of a team

· Strong problem-solving and analytical skills

· Experience with account management or customer service is a plus

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

#J-18808-Ljbffr

Blue Yonder Job Profile : Technical Account Advisor Int

About Blue Yonder:

Blue Yonder is a global leader in digital supply chain solutions and omni-channel commerce fulfillment, leveraging AI and machine learning to empower businesses to predict and meet consumer demand efficiently. Our cloud-based platform enables companies to optimize inventory, labor, and logistics operations, driving enhanced efficiency, sustainability, and profitability. Committed to innovation and customer success, Blue Yonder serves a diverse customer base, transforming supply chain challenges into competitive advantages.

Overview

We are seeking a highly skilled Technical Account Advisor to join our Cloud Services team at Blue Yonder. The Technical Account Advisor will be responsible for providing technical support and guidance to clients as they design, implement, and optimize their cloud-based solutions. The role will be responsible for ensuring client satisfaction, retention and helping clients to fully leverage their cloud services.

What you’ll do

· Act as a technical point of contact for clients and work to understand their technical requirements and recommend solutions that align with those requirements

· Provide technical support and guidance to clients during the design, implementation, and optimization of their cloud-based solutions

· Collaborate with cross-functional teams to ensure client success

· Continuously learn and stay current on new cloud services and technologies

· Participate in troubleshooting and problem resolution for clients

· Provide feedback to internal teams to improve the client experience and service offerings

· Collaborate with the sales team to identify new business opportunities

· Develop and maintain ongoing relationships with key stakeholders

· Create and deliver presentations and training sessions to clients

What we are looking for

· Minimum of 3 years of experience in a technical support or customer service role

· Strong knowledge and experience with cloud services and technologies, such as AWS, Azure, or Google Cloud

· Strong communication and presentation skills

· Experience working with clients and understanding their technical requirements

· Ability to work independently as well as part of a team

· Strong problem-solving and analytical skills

· Experience with account management or customer service is a plus

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

#J-18808-Ljbffr

Blue Yonder Job Profile : Technical Account Advisor Int

About Blue Yonder:

Blue Yonder is a global leader in digital supply chain solutions and omni-channel commerce fulfillment, leveraging AI and machine learning to empower businesses to predict and meet consumer demand efficiently. Our cloud-based platform enables companies to optimize inventory, labor, and logistics operations, driving enhanced efficiency, sustainability, and profitability. Committed to innovation and customer success, Blue Yonder serves a diverse customer base, transforming supply chain challenges into competitive advantages.

Overview

We are seeking a highly skilled Technical Account Advisor to join our Cloud Services team at Blue Yonder. The Technical Account Advisor will be responsible for providing technical support and guidance to clients as they design, implement, and optimize their cloud-based solutions. The role will be responsible for ensuring client satisfaction, retention and helping clients to fully leverage their cloud services.

What you’ll do

· Act as a technical point of contact for clients and work to understand their technical requirements and recommend solutions that align with those requirements

· Provide technical support and guidance to clients during the design, implementation, and optimization of their cloud-based solutions

· Collaborate with cross-functional teams to ensure client success

· Continuously learn and stay current on new cloud services and technologies

· Participate in troubleshooting and problem resolution for clients

· Provide feedback to internal teams to improve the client experience and service offerings

· Collaborate with the sales team to identify new business opportunities

· Develop and maintain ongoing relationships with key stakeholders

· Create and deliver presentations and training sessions to clients

What we are looking for

· Minimum of 3 years of experience in a technical support or customer service role

· Strong knowledge and experience with cloud services and technologies, such as AWS, Azure, or Google Cloud

· Strong communication and presentation skills

· Experience working with clients and understanding their technical requirements

· Ability to work independently as well as part of a team

· Strong problem-solving and analytical skills

· Experience with account management or customer service is a plus

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

#J-18808-Ljbffr

**We help the world run better**

**PROGRAM DESCRIPTION**

SAP Enterprise Cloud Services (ECS) is part of the Product Engineering board area and consists of SAP HANA Enterprise Cloud (HEC) and Cloud Application Services (CAS). Enterprise Cloud Services (ECS) is a business unit focusing on delivery of managed cloud services (HEC and CAS). To provide our customers with the right level of service we have a Client Delivery Management (CDM) team within SAP Enterprise Cloud Services.

**EXPECTATIONS AND TASKS**

We are looking for an accomplished SAP Technical Service Consultant who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.

Technical Service Managers play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. Your will act as a trusted technical advisor to our customers and partners. This includes analyzing customer’s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.
- Primary contact for customers for discussions about technology and innovations and serve as an escalation point person for technical issues
- Understand the customer business, goals, and challenges to suggest solutions & services
- Identify and position offerings by SAP Enterprise Cloud Services that deliver value to the customer
- Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
- Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine)
- Experience and knowledge in SAP NetWeaver Administration, migration and upgrades
- Identify top issues, define service plan, and drive implementation of identified action items across customer landscapes
- Understanding of various SAP cloud solutions and integration scenarios of SAP systems with SCP, Ariba, SuccessFactors etc. (good to have)
- Design optimal SAP configuration to maximize system performance and availability.

**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES**
- Bachelors degree or higher in on of the following areas: Computer Science, Engineering, Information Management
- Solid know-how on SAP Technologies and Products (SAP certification highly beneficial),
- Hyperscalers certification (AWS, Azure, GCP) is a plus
- Analytical, solution-oriented and experience in working with cross-cultural teams

**LANGUAGE SKILLS**
- English (advanced/fluent written & spoken) & Spanish

**WORK EXPERIENCE**
- Minimum 8 years of total experience under SAP Technical Administration Background (Preferably in the domain of SAP Basis skill) and should have knowledge & experience on Administration and Operations of SAP solutions.
- Minimum 5 years of experience in customer facing role and should have excellent command on de-escalating the critical situations.
- Hands on experience with working knowledge of Unix/Linux flavors
- Hands on experience with working knowledge of SAP HANA and Sybase databases

**LOCATION**

**Monterrey or CDMX**

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 341691 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

**We help the world run better**

Within the Product Engineering Enterprise Cloud Services (ECS) organization, our Project & Program Office is focused on the best in class project execution to accelerate S/4 HANA cloud adoption in the market. The Project Office manages the planning and implementation, and also owns the escalation management during planned project activities. The Senior Project Lead will work in Enterprise Cloud Services accounts in the Americas.

The Project & Program Office Organization has the following priorities:

- Build and operate a world-class, efficient and reliable organization to support our customers' journey toward their next-generation business
- Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis
- Accelerate innovations to the S/4 HANA platform
- Perform project management for all ECS Delivery Projects
- Act as the main interface to the customer project team to ensure effective communication

These priorities are transferred into the Project & Program Office Organization in order to support the accelerated SAP HANA growth and adoption goals, and to ensure that SAP customers have an effective & secure way to move into the ECS Managed Cloud.

**What you'll do**
- You are a key contact for all topics around ECS technology to ensure a smooth move to the SAP HANA system landscape in the cloud.
- Your passion is the implementation and migration of different solutions and technologies including the design, configuration and operation of the perfect solution landscape with the newest technologies, products and innovations.
- The Project Lead manages the provisioning and upgrades of system landscapes in the ECS Managed Cloud
- This role serves as an interface between the Sales / Client Delivery Management and the ECS Delivery Technical experts
- Ability to work under pressure and constantly add value to customer and within organization
- Collaborate with different teams within the ECS Delivery organization and with other lines of business to ensure excellent customer satisfaction; this includes interfacing with customers

**What you bring**
- Demonstrate IT Project Management Competences
- Strong business acumen plus technology/solution background
- Process affinity and strong process orientations
- Profound IT backend technology experience
- Experience in performing system owner related tasks
- Experience in working with cross-cultural teams or individuals
- Experience in working with cross-functional teams
- Actively manage project escalations
- Experience in managing SAP release upgrades
- May be required to work on weekends, off-hours, flexibility is a must
- Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
- Overall 8+ years of related professional experience incl. 5+ years of experience in managing/ running landscape provisioning, installation, migration and upgrades and minimum 3 years of experience in a customer facing role with excellent command on de-escalating critical situations

Preferred skills
- Good understanding of SAP Next Generation solutions and services (S4HANA, Analytics, Cloud, Mobility, HANA, Sybase)
- SAP Basis Lead with strong knowledge and hands on experience (desirable)
- Datacenter migration experience (desirable)

SAPECSCAREERS

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 364922 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.