344 Ofertas de Revenue Generation en Mexico
Account Management Specialist

Publicado hace 5 días
Trabajo visto
Descripción Del Trabajo
**Communication**
Serve as the primary point of contact for Emerson ISV, supporting all customers and Emerson Impact Partners within the assigned region.
Respond to customer inquiries within 24 hours timely service and issue resolution.
Conduct weekly calls with customers to provide order updates and set shared expectations with customer request dates.
Maintain open, respectful, and clear communication with internal teams and external customers.
**Order Execution**
Proactively handle order backlog to meet monthly Planned Order Release (POR) shipment goals.
Collaborate with cross-functional teams to ensure timely order entry, resolution of holds, scheduling, and order execution.
Ensure accurate order processing, meeting all customer requirements regarding product specifications, certifications, delivery timelines, and documentation.
Coordinate closely with planners, buyers, and plant teams to prioritize and fulfill order commitments.
**Status Updates**
Support sales shipment forecasting through regular review and coordination.
Provide timely status updates to customers at every stage of the order lifecycle, including post-shipment follow-up.
**Change Order Management**
Handle all inquiries and changes related to customer orders from initial booking through final invoicing.
Offer after-sales support to ensure continued satisfaction and resolution of any issues.
**Measuring Performance**
Monitor, measure, and report on project and order performance metrics.
Identify and address any issues proactively to keep processes on track.
**Mentoring & Continuous Improvement**
Organize and lead training sessions to support team development and knowledge sharing.
Present key updates and insights during planning sessions.
Take initiative to lead or contribute to internal process improvement efforts.
**Get Results**
Champion and implement process improvements and corrective actions.
Evaluate risks and opportunities to enhance efficiency and performance.
Continuously seek to improve service levels, delivery performance, and customer experience.
Who you are:
You balance planning with actions. You research initiatives and try innovative ways. You solicit both input and discussion. You build a plan and outline for various audiences You keep in touch with customers. You build the customer relationships.
**Professional Degree Requirements (e.g., Engineering, Business Administration, etc.):**
- Bachelor's Degree in a business-related field or equivalent professional experience.
**Experience Requirements**
External Candidates: 4-5 in a manufacturing, operations, or sales environment.
Internal Candidates: 1-3 within the organization.
**Preferred Qualifications that Set You Apart:**
Ability to collaborate optimally across teams and departments to deliver timely solutions for customers.
Self-motivated and proactive with a strong focus on achieving results.
Shown ability to manage multiple tasks and competing priorities efficiently.
Basic understanding of accounting principles and administrative processes.
**Traits & Skills**
Experience with Oracle ERP and Microsoft Office tools is a plus.
Strong problem-solving skills and the ability to make confident, informed decisions.
Comfortable navigating uncertainty and adapting to change.
Accountable and takes ownership of responsibilities.
Strong interpersonal skills with the ability to build positive relationships across diverse teams.
Flexible and adaptable to different work environments and challenges.
**Our Culture & Commitment to You:**
This job description outlines the general nature and level of work encouraged for this position; it is not a comprehensive list of all responsibilities, duties, and skills required. All job requirements may be modified to reasonably accommodate individuals with disabilities, promoting an inclusive work environment. This description does not imply that these are the only duties assigned to the employee in this role. The requirements listed represent the minimum knowledge, skills, abilities, and education/experience needed to perform effectively in this position.
**Requisition ID** : 25024653
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Account Management Specialist

Publicado hace 5 días
Trabajo visto
Descripción Del Trabajo
**Communication**
Serve as the primary point of contact for Emerson ISV, supporting all customers and Emerson Impact Partners within the assigned region.
Respond to customer inquiries within 24 hours timely service and issue resolution.
Conduct weekly calls with customers to provide order updates and set shared expectations with customer request dates.
Maintain open, respectful, and clear communication with internal teams and external customers.
**Order Execution**
Proactively handle order backlog to meet monthly Planned Order Release (POR) shipment goals.
Collaborate with cross-functional teams to ensure timely order entry, resolution of holds, scheduling, and order execution.
Ensure accurate order processing, meeting all customer requirements regarding product specifications, certifications, delivery timelines, and documentation.
Coordinate closely with planners, buyers, and plant teams to prioritize and fulfill order commitments.
**Status Updates**
Support sales shipment forecasting through regular review and coordination.
Provide timely status updates to customers at every stage of the order lifecycle, including post-shipment follow-up.
**Change Order Management**
Handle all inquiries and changes related to customer orders from initial booking through final invoicing.
Offer after-sales support to ensure continued satisfaction and resolution of any issues.
**Measuring Performance**
Monitor, measure, and report on project and order performance metrics.
Identify and address any issues proactively to keep processes on track.
**Mentoring & Continuous Improvement**
Organize and lead training sessions to support team development and knowledge sharing.
Present key updates and insights during planning sessions.
Take initiative to lead or contribute to internal process improvement efforts.
**Get Results**
Champion and implement process improvements and corrective actions.
Evaluate risks and opportunities to enhance efficiency and performance.
Continuously seek to improve service levels, delivery performance, and customer experience.
Who you are:
You balance planning with actions. You research initiatives and try innovative ways. You solicit both input and discussion. You build a plan and outline for various audiences You keep in touch with customers. You build the customer relationships.
**Professional Degree Requirements (e.g., Engineering, Business Administration, etc.):**
- Bachelor's Degree in a business-related field or equivalent professional experience.
**Experience Requirements**
External Candidates: 4-5 in a manufacturing, operations, or sales environment.
Internal Candidates: 1-3 within the organization.
**Preferred Qualifications that Set You Apart:**
Ability to collaborate optimally across teams and departments to deliver timely solutions for customers.
Self-motivated and proactive with a strong focus on achieving results.
Shown ability to manage multiple tasks and competing priorities efficiently.
Basic understanding of accounting principles and administrative processes.
**Traits & Skills**
Experience with Oracle ERP and Microsoft Office tools is a plus.
Strong problem-solving skills and the ability to make confident, informed decisions.
Comfortable navigating uncertainty and adapting to change.
Accountable and takes ownership of responsibilities.
Strong interpersonal skills with the ability to build positive relationships across diverse teams.
Flexible and adaptable to different work environments and challenges.
**Our Culture & Commitment to You:**
This job description outlines the general nature and level of work encouraged for this position; it is not a comprehensive list of all responsibilities, duties, and skills required. All job requirements may be modified to reasonably accommodate individuals with disabilities, promoting an inclusive work environment. This description does not imply that these are the only duties assigned to the employee in this role. The requirements listed represent the minimum knowledge, skills, abilities, and education/experience needed to perform effectively in this position.
**Requisition ID** : 25024653
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Director, Account Management
Publicado hace 11 días
Trabajo visto
Descripción Del Trabajo
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management
Overview
The Mastercard Mexico team is looking for a Director, Account Management for strategic regional clients. This role oversees client relationships, manages account teams, and develops strategies to drive revenue growth and client satisfaction. This includes aligning account strategies with company goals, advocating for client needs internally, and ensuring the organization meets client expectations.
As a Director, Account Management, you are a sales-driven professional with a deep understanding of local market dynamics, customer needs, payments & cross-border products positioning. You will work closely with Product Leads, Transfer Solutions leads, and other key market stakeholders to define goals and implement initiatives aligned with the country's mission and long-term strategy.
Role
- Develop and execute account strategies for key clients in alignment with regional Strategy.
- Build and maintain a robust pipeline of opportunities, aligned to industry trends and corporate priorities in the region.
- Collaborate with internal teams (Product, Account Management, Data & Services) to develop tailored value propositions for existing and new portfolios.
- Serve as a strategic advisor to the client, proposing scalable solutions that leverage Mastercard's platforms and services
- Build and maintain strong relationships with clients
- Contribute to local and regional initiatives that support Mastercard's role in driving economic development.
All About You
- Bachelor's degree in finance, Economics, Business Administration, or related field.
- Leadership presence with the ability to develop and maintain high quality relationships across stakeholders in organization and C-suite level of customers/partners
- Ability to thrive in a new and fast paced environment and work effectively in a highly matrixed organization
- Analytical skills combined with operational experience
- Extensive experience in account management, leadership and strategic planning.
- Strong analytical, communication, and decision-making skills.
- Proven track record of strategic planning and business development.
- Building strong relationships with clients, communicating effectively, and negotiating contracts and renewals
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Key Account Management
Hoy
Trabajo visto
Descripción Del Trabajo
**Descripción del empleo**
Somos una empresa 100% mexicana dedicada al suministro, autoservicio e Instalación de Gas L.P.
Busca tu talento como **Key Account Management**
**Requisitos**:
- Escolaridad: Licenciatura (Ing. Civil, Arquitectura, Ingeniería)
- Experiência: Minima de 2 años
- Conocimiento en: Ventas, Servicio al Cliente, atención al cliente, experiência de servicio
**Ofrecemos**:
- Lunes a viernes de 9:00 am a 6:00 pm.
- Prestaciones de ley
- Sueldo competitivo
- 4 días económicos
- Tarjeta Médica de Descuento
- Comedor subsidiado.
**Funciones**:
- Servicios a Cliente
- Ventas horizontales y de nuevos clientes
- Realizar análisis de presupuestos, de rentabilidad y de operaciones de Clientes nuevos y regulares.
- Tramitar y dar seguimiento al Contrato de adhesión con Clientes nuevos y regulares
- Dar seguimiento y tener control de comodatos otorgados al cliente.
- Dar seguimiento y garantizar el cumplimiento al programa de mantenimientos preventivos de clientes.
- Realizar el alta de Clientes nuevos.
- Participar en eventos, capacitaciones y activaciones relacionados con el desarrollo de la venta
- Visita en campo de clientes y prospectos
**Zona a laborar**: A dos cuadras del museo Soumaya
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Comercial / Ventas
**Industria**:
Petróleo y Gas
**Habilidades**:
- Seguimiento
- Comunición efectiva
- Comunicación asertiva
Account Management Specialist - Senior

Publicado hace 3 días
Trabajo visto
Descripción Del Trabajo
Our culture believes in **_POWERING YOUR POTENTIAL_** . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what **_#LifeAtCummins_** is all about.
We are looking for a talented **Account Management Specialist - Senior** to join our team of technical support for our **CUMMINS** in **Ciudad de México** .
**Job Summary:**
Responsible for managing the relationship and business strategies for less complex accounts (regional, single business unit, internal, etc.). May have responsibility for larger, more complex accounts when paired with a more senior Account Manager. Responsibilities include technical support to assigned customers to help sales team to achieve sales goals, expanding existing customer relationships and executing account sales plans in support of business strategy.
**In this role, you will make an impact in the following ways:**
+ This position is responsible for supporting the China OEM strategy across the Hispanic America region.
+ The primary objective is to foster strong relationships among key stakeholders: CMI distributors, OEM dealers, and internal CMI teams (both in Hispanic America and China), with the goal of enhancing the overall customer experience.
+ Provides technical guidance to stakeholders, leveraging experience in areas such as Customer Support, Service, Engineering, or Field Sales.
+ Builds and maintains business relationships with assigned accounts, identifying growth opportunities and expanding current business.
+ Serves as main point of contact with customers, ensuring alignment on service, delivery, and production needs.
+ Supports execution of account strategies in coordination with cross-functional and international teams.
**To be successful in this role you will need the following:**
+ A key responsibility of this role includes providing technical guidance; therefore, a solid technical background is essential.
+ Relevant technical experience includes Customer Support, Service, Engineering, Field Sales, as examples.
+ Strong interpersonal and communication skills to foster collaboration between CMI distributors, OEM dealers, and internal teams.
+ Ability to navigate and influence across diverse, cross-cultural, and international environments.
+ Advanced English proficiency to effectively interact with international teams, particularly those based in China.
+ Strong organizational skills to manage multiple accounts and align with regional account strategies.
+ Must be based in Ciudad de México.
_We are a company dedicated to promoting diversity in the workplace, we provide equal employment opportunities regardless of race, gender, disability, national origin, age, religion or sexual orientation_
**RESPONSIBILITIES**
**Competencies:**
+ Values differences
+ Communicates effectively
+ Customer focus
+ Ensures accountability
+ Instills trust
+ Articulating Value Proposition
+ Channel Awareness
+ Pricing Strategy
+ Account Planning
+ Adapts to target audience
+ Developing Account Strategy
+ Integrates Customer Perspective
+ Sales Forecasting
+ Sales Pipeline Management
+ Sense Making **Education, Licenses, Certifications:** College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required. This position may require licensing for compliance with export controls or sanctions regulations. **Experience:** 2+ years of experience in Technical Support/ Sales support in a technical area preferably in engines field.
**QUALIFICATIONS**
.
**Job** Sales
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Exempt - Experienced
**ReqID** 2416638
**Relocation Package** No
Vice President, Account Management

Publicado hace 11 días
Trabajo visto
Descripción Del Trabajo
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Vice President, Account Management
Vice President Account Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Mastercard Mexico team is looking for a Vice President Account Manager, this role plays a strategic leadership role in overseeing client relationships, managing account teams, and developing account strategies to drive revenue growth and client satisfaction. This includes aligning account strategies with company goals, advocating for client needs internally, and ensuring the organization meets client expectations. The VP collaborates with the Mexico Country Manager to define goals and implement initiatives aligned with the institution's mission and long-term strategy.
Role:
- Developing and executing account strategies
- Managing the account management team
- Identifying and addressing commercial opportunities
- Build and maintain strong relationships with clients
- Provide leadership and mentoring to cross-functional teams and department heads.
- Analyze market trends to identify business opportunities and potential risks.
- Represent the institution at high-level meetings, negotiations, and industry events.
All about you:
- Bachelor's degree in Finance, Economics, Business Administration, or related field (MBA or relevant advanced degree preferred).
- Extensive experience in account management, leadership and strategic planing.
- Strong analytical, communication, and decision-making skills.
- Proven track record of strategic planning and business development.
- Leadership presence with the ability to influence across all levels of the organization.
- Building strong relationships with clients, communicating effectively, and negotiating contracts and renewals
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Head of Account Management
Publicado hace 8 días
Trabajo visto
Descripción Del Trabajo
About DEUNA
We are a rapidly growing startup that simplifies global payments and powers next generation commerce in a single platform. With our products we've consolidated hundreds of payment solutions in a single integration, harness an intuitive payment orchestration method and centralize payment reconciliation.
We are currently present all across LATAM and looking for exceptional talent to join our team and continue revolutionizing the world of payments!
Visit to learn more about us!
The Head of Account Management is responsible for leading the customer success team and ensuring that our customers achieve their desired outcomes through the use of our products. This role involves managing relationships with key stakeholders at DEUNA’s main clients, developing strategies for customer retention and growth, and collaborating cross-functionally with product and data teams to create value for our customers. The Head of Customer Success will work to enhance the overall customer experience, foster adoption, and drive customer satisfaction to meet business objectives.
Key Responsibilities :
- Leadership and Team Management : Lead and manage a high-performing team of Customer Success Managers (CSMs) who are responsible for maintaining and enhancing relationships with all active clients.
- Strategic Client Relationship Management : Build and manage relationships with senior stakeholders at strategic client organizations, ensuring their needs are met and value is consistently delivered through our solutions.
- Customer Success Strategy Development : Develop and execute strategies to improve customer experience, drive product adoption, and ensure overall satisfaction and retention.
- Upselling and Cross-selling : Scale up current customers to acquire updates versions of our product; Billing and revenue will be key metrics for this position.
- Cross-functional Collaboration : Work closely with product, operations and data teams to develop business insights, create information visualization tools, and identify opportunities to improve product features that generate value for our customers.
- Customer Issue Resolution : Ensure timely and effective resolution of customer issues, managing collaboration between customer support and technology teams to address any challenges.
- Customer Satisfaction Monitoring : Monitor customer satisfaction, proactively identifying areas for improvement in the customer experience and taking corrective actions as necessary.
- Data-Driven Insights : Analyze customer data to identify trends, conversion drivers, and areas where customer success efforts can be improved. Provide actionable insights to leadership and other departments.
- Customer Success Metrics : Communicate key performance metrics related to customer success, satisfaction, and retention to the leadership team and stakeholders.
- Client Onboarding and Project Management : Oversee the onboarding process for new clients, ensuring the timely completion of projects and adherence to client requirements, milestones, and deadlines.
Requirements :
- Bachelor's degree in Business Administration, Marketing, or a related field.
- MBA or Master’s degree in Analytics is a plus.
- 7+ years of experience in customer success management, preferably in a SaaS environment.
- Experience working in Ecommerce and proficiency with analytics tools (Google Analytics, Tableau, Power BI, or similar). Knowledge of SQL is a plus.
- Strong understanding of conversion funnels and conversion drivers.
- Proven track record of leading and growing a customer success team.
- Excellent communication, interpersonal, and leadership skills, with a proactive approach to working cross-functionally.
- Strong analytical and problem-solving skills, with a data-driven mindset.
- Ability to thrive in a fast-paced, dynamic environment.
- Technical aptitude to understand client-facing technical issues and communicate effectively with product and technology teams (without needing to be a technician).
What will you find when you join DEUNA?
- A multicultural team distributed throughout LATAM
- Dynamism, agility and constant innovation
- Being part of a high-impact solution for an entire region
- The best tools and technology to operate
- Being part of the startup culture.
- We are in full expansion!
Benefits:
- Vacations and additional PTO
- Remote work from anywhere
- Economic support for internet and cell phone line
- We all own DEUNA, we offer stock options
- Multidisciplinary, diverse and dynamic team
- Growth and career path
- Be part of a dynamic team that's creating the next generation payments platform.
Join us at DEUNA!
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Acerca de lo último Revenue generation Empleos en Mexico !
Head of Account Management
Publicado hace 8 días
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Descripción Del Trabajo
Join to apply for the Head of Account Management role at DEUNA
3 weeks ago Be among the first 25 applicants
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About DEUNA
We are a rapidly growing startup that simplifies global payments and powers next generation commerce in a single platform. With our products we've consolidated hundreds of payment solutions in a single integration, harness an intuitive payment orchestration method and centralize payment reconciliation.
About DEUNA
We are a rapidly growing startup that simplifies global payments and powers next generation commerce in a single platform. With our products we've consolidated hundreds of payment solutions in a single integration, harness an intuitive payment orchestration method and centralize payment reconciliation.
We are currently present all across LATAM and looking for exceptional talent to join our team and continue revolutionizing the world of payments!
Visit to learn more about us!
The Head of Account Management is responsible for leading the customer success team and ensuring that our customers achieve their desired outcomes through the use of our products. This role involves managing relationships with key stakeholders at DEUNA’s main clients, developing strategies for customer retention and growth, and collaborating cross-functionally with product and data teams to create value for our customers. The Head of Customer Success will work to enhance the overall customer experience, foster adoption, and drive customer satisfaction to meet business objectives.
Key Responsibilities :
- Leadership and Team Management: Lead and manage a high-performing team of Customer Success Managers (CSMs) who are responsible for maintaining and enhancing relationships with all active clients
- Strategic Client Relationship Management: Build and manage relationships with senior stakeholders at strategic client organizations, ensuring their needs are met and value is consistently delivered through our solutions
- Customer Success Strategy Development: Develop and execute strategies to improve customer experience, drive product adoption, and ensure overall satisfaction and retention
- Upselling and Cross-selling: Scale up current customers to acquire updates versions of our product; Billing and revenue will be key metrics for this position
- Cross-functional Collaboration: Work closely with product, operations and data teams to develop business insights, create information visualization tools, and identify opportunities to improve product features that generate value for our customers
- Customer Issue Resolution: Ensure timely and effective resolution of customer issues, managing collaboration between customer support and technology teams to address any challenges
- Customer Satisfaction Monitoring: Monitor customer satisfaction, proactively identifying areas for improvement in the customer experience and taking corrective actions as necessary
- Data-Driven Insights: Analyze customer data to identify trends, conversion drivers, and areas where customer success efforts can be improved. Provide actionable insights to leadership and other departments
- Customer Success Metrics: Communicate key performance metrics related to customer success, satisfaction, and retention to the leadership team and stakeholders
- Client Onboarding and Project Management: Oversee the onboarding process for new clients, ensuring the timely completion of projects and adherence to client requirements, milestones, and deadlines
Bachelor's degree in Business Administration, Marketing, or a related field.
MBA or Master’s degree in Analytics is a plus.
7+ years of experience in customer success management, preferably in a SaaS environment.
Experience working in Ecommerce and proficiency with analytics tools (Google Analytics, Tableau, Power BI, or similar). Knowledge of SQL is a plus.
- Strong understanding of conversion funnels and conversion drivers
- Proven track record of leading and growing a customer success team
- Excellent communication, interpersonal, and leadership skills, with a proactive approach to working cross-functionally
- Strong analytical and problem-solving skills, with a data-driven mindset
- Ability to thrive in a fast-paced, dynamic environment
- Technical aptitude to understand client-facing technical issues and communicate effectively with product and technology teams (without needing to be a technician)
- A multicultural team distributed throughout LATAM
- Dynamism, agility and constant innovation
- Being part of a high-impact solution for an entire region
- The best tools and technology to operate
- Being part of the startup culture
- We are in full expansion!
Vacations and additional PTO ️
Remote work from anywhere
Economic support for internet and cell phone line
We all own DEUNA, we offer stock options
Multidisciplinary, diverse and dynamic team
Growth and career path
Be part of a dynamic team that's creating the next generation payments platform.
Join us at DEUNA! Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Business Development and Sales
- Industries Software Development
Referrals increase your chances of interviewing at DEUNA by 2x
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#J-18808-LjbffrKey Account Management Expert (Automotive)
Publicado hace 8 días
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Join to apply for the Key Account Management Expert (Automotive) role at CEVA Logistics
Key Account Management Expert (Automotive)2 days ago Be among the first 25 applicants
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562383
Ciudad de Mexico, US
Key Account Management Expert (Automotive)
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Your primary purpose is to develop the CEVA business relationship with specified strategic Automotive customers based in North America and align all business and financial commitments and company resources to customer success.
Key Areas Of Focus Include But Not Limited To
- Customer Growth: Identify, develop, sell, service and provide operational oversight to increase CEVA business with assigned customers
- Customer Retention: Ensure CEVA retains current business in all geographies
- Customer Relationships: Expand relationships with the customer at executive level, in region, and across different business units
- Negotiations: Lead and co-ordinate negotiations with the customer in region for major contracts and opportunities
Account Management
- Serve as commercial point of contact for the assigned customers for all normal and customary business requests. Identify local sales and operations contacts in CEVA for supporting the account and work with BD Sector leaders to ensure they are properly trained on the strategy and status of the account.
- Maximize consistency of the CEVA experience throughout all contacts with the specific clients around the World.
- Lead the development and implementation of account plan(s), including relationships building, key people coverage plans, opportunity prioritization, overall account strategy and a budget/target for business growth and development
- Provide regular reports, briefings and reviews as required within CEVA including to the Management Board
- Develop plans to ensure the retention of current global business levels with specified customers, preferably to a “no bid” level of confidence
- Build and strengthen relationships at the “C” level with clients. Ensure relationships are developed at all relevant levels and geographies in the client organization by involving the CEVA global team. Responsible to fix and/or escalate issues to CEVA top management when appropriate and/or required
- Own and drive account growth: Make comprehensive development plan(s) for each aspect of the assigned account and update on regular basis. Get buy-in and approval for the execution of the account plans by working through and with BD Sector leaders and Executive Sponsors
- Identify and qualify opportunities for additional business: Develop qualified opportunities from ‘contact to contract,’ together with the relevant Product Leaders (P&L owners). This is multinational effort demanding the ability to match customer needs to CEVA intellectual capital to practical application and development
- Lead complex negotiations with the customer ensuring the involvement and participation of CEVA in compliance to applicable geographical legal procedure
- Manage the investment proposal, ICAP preparation and ROI considerations for new ventures and then work through Regional MDs or designates to hold all CEVA accountable to approved levels of commitment
- Demonstrate and provide confidence regarding assigned sector expertise, including input to supply chain, business strategy and impeccable execution
- Demonstrate a solutions mindset with a consultative approach to customer engagement
- Educational background (bachelor’s degree preferred, master’s degree advantageous)
- Specific logistics and or multi-national focus
- The role requires a skilled relationship management professional with proven track record (10+ years) in International Supply Chain and Logistics
- Experienced in commercial negotiations (5+ years)
- Skilled at leading a virtual team and be able to proactively work commercial issues internally as much as in front of the client.
- Network management experience (5+ years)
- 5+ years minimum experience in key account leader role in international supply chain and logistics
- Compliance understanding
- Advanced supply chain knowledge (or similar flow chain processes)
- Advanced industry and product knowledge in global commerce and logistics
- Strong at building and sustaining relationships at the highest level in both CEVA and in customer organizations.
- Advanced negotiation skills
- Mature judgment and decision-making
- Advanced analytical skills leading to clearly articulated solutions.
- Acute cultural and global awareness
- Emerging market experience
- Superior communication skills, both written and spoken
- Advanced presentation skills (concise & convincing)
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.
About Tomorrow
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career!
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Transportation, Logistics, Supply Chain and Storage
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#J-18808-LjbffrAccount Management ($13,000 to $17,000)
Hoy
Trabajo visto
Descripción Del Trabajo
**Account Management Representative ($13,000 to $7,000).**
**Requirements**:
- Bachelor's degree in accounting, finance or related areas.
- English C1 Cambridge (Advanced)
- Experience with Excel or basic sheet formulas (BUSCARV, Concatenate, Sumarsi, etc.) and pivot tables.
- Knowledge of accounting systems (For example: Contpaq, Intelisis, SAP, Contasol, Alegra, Anfix).
Main competences:
- Organization
- Proactivity
- Dynamism
- Self-management
- Teamwork
- Adaptability
**Functions**:
- Management of accounting systems and databases.
- Financial and risk analysis.
- Payment to suppliers and follow-up of accounts payable.
- Support to the sales department in administrative processes
- Bank reconciliations
- Numerical interpretation of results.
**We offer**:
- Base salary from 13,000 to 17,000.
- Excellent place to work
- Paid training
- Life and career plan within the company
- Mandatory benefits from the first day
- Monday to Friday 7am - 5pm
Tipo de puesto: Tiempo completo
Salario: 13,000.00 - 17,000.00 al mes
Horario:
- Lunes a viernes
- Turno de 10 horas
Prestaciones:
- Bebidas gratis
- Descuentos y precios preferenciales
- Opción a contrato indefinido
Tipos de compensaciones:
- Bono de asistencia
- Bono de permanencia
- Bono de productividad
- Bono de puntualidad
- Bono trimestral