1,026 Ofertas de Sales And Distribution en Mexico
SAP SD CONSULTANT (SALES AND DISTRIBUTION)
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
STAND 8 es un líder mundial que ofrece soluciones de TI de extremo a extremo. ¡Resolvemos problemas comerciales a través de PERSONAS, PROCESOS y TECNOLOGÍA y estamos buscando personas que nos ayuden a escalar proyectos de software diseñados para cambiar el mundo!
Estamos en búsqueda de un Consultor SAP SD con experiencia en el módulo Sales and Distribution (SD) en entornos SAP S/4HANA Cloud Public Edition . La persona seleccionada formará parte de un equipo dinámico y colaborativo, brindando soporte funcional y técnico a los procesos de ventas y distribución, asegurando el correcto funcionamiento del sistema y aportando mejoras continuas.
- Dar soporte funcional en el módulo SAP SD en un esquema híbrido (remoto + onsite cuando se requiera).
- Atender y resolver incidencias, así como gestionar requerimientos de negocio en S/4HANA Cloud Public Edition .
- Colaborar con equipos de consultoría y usuarios clave para optimizar procesos de ventas, facturación y distribución.
- Configuración y parametrización del sistema según necesidades del cliente.
- Documentar procesos, incidencias y soluciones implementadas.
- Asegurar cumplimiento de mejores prácticas en la gestión de proyectos SAP.
- Experiencia mínima de 3 a 5 años como consultor SAP SD (Senior o Semi Senior).
- Conocimiento comprobable en SAP S/4HANA Cloud Public Edition .
- Experiencia en proyectos de soporte, roll-out o implementación.
- Habilidades de análisis funcional, resolución de problemas y comunicación efectiva.
- Deseable experiencia en integración con otros módulos (FI, MM, etc.).
- Nivel de inglés: intermedio-avanzado (deseable).
Account Management
Hoy
Trabajo visto
Descripción Del Trabajo
Estamos en búsqueda de un Ad Success Representative para un cliente líder en el sector de publicidad digital y medios. Este rol combina gestión estratégica de cuentas con excelencia operativa, siendo el principal enlace entre los socios clientes y el área de Operaciones de Publicidad.
Responsabilidades
- Administrar entre 3 y 4 cuentas de clientes del sector marketing y medios digitales (incluidas subsidiarias de grandes holdings).
- Liderar reuniones semanales, entregar recomendaciones proactivas y construir relaciones sólidas basadas en confianza.
- Ser enlace entre equipos de clientes y Ad Operations.
- Gestionar tickets, solicitudes y QA de entregables.
- Supervisar campañas bajo modelos Direct IO, Programmatic y Self-Serve (Ads Manager).
Requisitos
- Indispensable: Experiencia en el sector de marketing y medios digitales.
- 3+ años de experiencia en Customer Success, Account Management, Ad Ops o roles similares de atención a clientes.
- Manejo avanzado de herramientas como Salesforce, Google Sheets/Excel, Slack y plataformas de soporte (Zendesk, ).
- Experiencia en publicidad digital (Direct IO, Programmatic o Self-Serve).
- Inglés conversacional
Tipo de puesto: Tiempo completo
Sueldo: $35, $45,000.00 al mes
Beneficios:
- Opción a contrato indefinido
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
Account Management Assistant
Hoy
Trabajo visto
Descripción Del Trabajo
Description
Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world's largest video library, YouTube and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world's top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.
Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture.
The Assistant Account Manager will be an eager to learn professional, seeking to learn and grow and become the expert in the video marketing offerings and capabilities of YouTube and off-YouTube platforms. Through meticulous attention to detail, he/she can manage multiple complex projects with ease – whether they call for organizational skills, statistical analysis, or business acumen – and is always ready and excited to hit the ground running.
The primary responsibility of the role is to assist Channel Factory's Account Manager in daily deliverables needed from clients or internal projects.
Responsibilities:
- Compiling insightful weekly, monthly, and/or Final Reports in MS Excel or MS Powerpoint
- Minute note-taker for POD meetings
- Submitting IOs for signature and inputting details into SFDC
- Tracking performance, delivery, and margin goals for the POD to ensure we are on track with goals & benchmarks
- Assisting with ad hoc client requests with Account Manager leading client communication
- Developing targeting lists by audience and brand relevancy
- Leading campaign screenshots for proof of purchase with clients
- Researching and staying up to date with relevant trends
- Working with the Designer in creating brand safe screenshots for campaign POPs
- Monitoring pacing and margin reports for regional campaigns
- Assisting in special projects as assigned by AM-MGMT
Requirements
- Fluency in English both written and verbal
- EXPERIENCE: 0-1 years of digital media experience
- Strong work ethic & discipline to work productively in a remote environment
- Proficiency in video conferencing and messaging apps e.g., Zoom, Google Hangouts, Slack
- Advanced knowledge of Excel calculations, pivot tables, and graphs is a must
- Bonus points if you are AdWords or YouTube certified
- Have a thirst to learn the digital landscape and share with the team.
- A self-directed professional who knows what needs to be done and operates with a sense of urgency, focus, and discipline.
- Able to effectively prioritize and work with little to no supervision.
- Highly organized and detail-oriented professional.
- Have strong communication skills; verbal, written, interpersonal, and presentation.
- A collaborative individual who can work both in a team and independently.
- Driven and determined to learn and adapt in a face-paced digital world.
- Above all, possess the highest levels of professionalism, integrity, and ethics.
Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand-safe, contextually aligned YouTube advertising software and services. By tapping into the deepest proprietary data pool on the market, the company enables highly customized, contextually aware, and dynamically optimized campaigns and provides industry-leading performance for a portfolio of clients across all industries.
Channel Factory is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time.
The company also has employee resource groups focussing on encouraging inclusion and diversity in the workplace, including an LGBTQ+ committee.
Key Account Management
Hoy
Trabajo visto
Descripción Del Trabajo
It's fun to work in a company where people truly BELIEVE in what they're doing
Job Description:
Position Summary:
Works with named or large key accounts to provide product solutions, develop new business, and to ensure satisfaction, and maintain positive ongoing relationships; works with other internal sales personnel to propose specific solutions for a given account or partner. Manages revenue goals for the given account/client
What you bring to the role:
Established and productive professional individual contributor. Works independently with general supervision. Problems faced are difficult and may be complex. May influence others within the job area through explanation of facts, policies and practices.
Works on moderate to complex projects. Uses company standard policies and procedures to resolve a variety of issues.
Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy.
General proficiency with various tools, systems, and procedures required to accomplish the job. May need to consult with Senior/Specialist staff members on some technical issues. A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.
Key Account Management
Hoy
Trabajo visto
Descripción Del Trabajo
En EY, tendrá la oportunidad de desarrollar una carrera tan única como usted, con la escala global, el apoyo, la cultura inclusiva y la tecnología para convertirse en la mejor versión de usted. Y contamos con su voz y perspectiva únicas para ayudar a que EY también sea aún mejor. Únase a nosotros y cree una experiencia excepcional para usted y un mejor mundo laboral para todos.
En EY centrarás tus habilidades y experiencia en innovación y creactividad, temas a los que se enfrentan las grandes compañías. A través de retos podrás llenarte de conocimientos y experiencia que desarrollen tu carrera profesional.
La oportunidad
Únete al equipo transversal de
Business Development
y se parte de la generación de profesionales a cargo de la era comercial de nuestra organización. El equipo de Desarrollo de Negocios busca en este momento un profesional para desarrollar una carrera sólida y ascendente para la gestión de cuentas estratégicas
Las responsabilidades clave
- Gestionar el pipeline de oportunidades de las cuentas
- Responsable del seguimiento del plan de acciones de la cuenta, supervisando actividades y el progreso en relación con los plazos.
- Mantener activa la matriz de relaciones de las cuentas.
- Liderar llamadas con el equipo global y reuniones de planificación de cuentas.
- Actuar como punto central para el equipo de la cuenta.
- Analizar y gestionar KPIs de desempeño de la cuenta - elaboración de informes y presentaciones internas.
- Identificación de oportunidades a partir de análisis macroeconómicos y sectoriales.
- Trabajar con otros equipos en la construcción de propuestas de valor.
- Actuar como facilitador en la planificación y programación de reuniones?
Habilidades y atributos para postularte exitosamente:
- Comunicación verbal y escrita.
- Capacidad analítica.
- Habilidades de relación interpersonal para la construcción y apalancamiento de redes (internas).
- Capacidad para interactuar con equipos globales y de manera virtuale
- Apertura para posicionarse y trabajar directamente con todo el equipo involucrado, incluidos directores y socios.
- Capacidad para gestionar diversos proyectos
- Proactividad e Iniciativa
Para calificar al rol, debes contar con:
- Título en Administración, Economía, Relaciones Internacionales / Comerciales o áreas afines
- Deseable experiencia previa en actividades de Desarrollo de Negocios, Key Account Management, Gestion de CRM, Administracion de Proyectos
- Inglés intermedio a avanzado (leer, redactar y comunicarse)
- Dominio de Excel y PowerPoint
Idealmente, también deberás tener:
- Experiencia trabajando con equipos dedicados a la generación de ingresos, ventas, desarrollo de cuentas.
- Experiencia facilitando actividades de mercado con clientes
¿Que ofrecemos?
Trabajar con tecnologías emergentes. Buscar nuevas oportunidades. Reinventarte cada día. Nuestra cultura de innovación en EY significa aceptar el cambio en todo lo que haces, desde la aplicación de nuevas tecnologías hasta la mejora de los procesos existentes. Tus ideas poderosas desbloquearán todo tu potencial, y el nuestro.
- Además, podrás tener una carrera personalizada. Cuando tú prosperas, nosotros prosperamos. El paquete de beneficios de EY va más allá, enfocándose en tu bienestar físico, emocional, financiero y social.
- Aprendizaje continuo: desarrollarás una mentalidad y habilidades que te lleven a navegar ante el futuro.
- Éxito definido por ti: te daremos herramientas y flexibilidad, de esa manera tendrás un impacto significativo de la manera que lo deseas.
- Liderazgo transformacional: te daremos las ideas, coaching y la confianza para ser el líder que el mundo necesita.
- Una cultura diversa e incluyente: te valoraremos por lo que eres y te empoderaremos para que uses tu voz y así, ayudes a otros a alzar la suya.
EY existe para construir un mejor mundo laboral, ayudando a crear valor a largo plazo para los clientes, las personas y la sociedad y generar confianza en los mercados de capital.
Gracias a los datos y tecnología, los diversos equipos de EY en más de 150 países brindan confianza a través de la seguridad y ayudan a los clientes a crecer, transformarse y operar.
Trabajando en aseguramiento, consultoría, servicios legales, estrategia, impuestos y transacciones, los equipos de EY hacen mejores preguntas para encontrar nuevas respuestas a los problemas complejos que enfrenta nuestro mundo hoy.
Manager, Account Management
Hoy
Trabajo visto
Descripción Del Trabajo
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Netflix is seeking a Manager of Account Management who will be responsible for leading a team of Account Managers who function as a strategic partner to sales leading pre-to-post sale campaign execution. The ideal candidate will be responsible for partnering with their aligned Sales Directors on all pitch-to-pay processes and workflows to maximize revenue and ensuring our clients have exceptional experiences with Netflix. The Account Management team partners with many cross-functional teams including Sales, Ad Ops, Product, Research, Marketing, etc. on all aspects of the campaign lifecycle. This role will work closely with Sales and Account Management leadership to identify efficient workstreams and establish strong relationships internally and externally with key Advertisers and Agencies.
Key Responsibilities
- Lead and manage a team of Account Managers responsible for pre-to-post sale campaign execution in partnership with Agency Sales Partners
- Partner with aligned Sales Director(s) to develop and execute sales strategies and packaging to meet revenue targets and drive business growth
- Develop, document and rollout new processes and workflows that create efficiencies for day-to-day Account Management responsibilities
- Partner with cross-functional teams including Ad Ops, Product, Research, Ads Marketing, etc. on key projects & initiatives as we build and scale our Advertising Business
- Provide regular updates to sales counterparts on client feedback, campaign performance, optimization recommendations, booking trends, etc.
- Develop training and education strategies for Account Management including onboarding and ongoing learning & development
- Work closely with FP&A on ensuring accurate revenue forecasting, reporting, upfront tracking, etc.
- Ability to navigate client and campaign escalations and drive long-term solutions to proactively address future concerns
- Analyze sales data to measure performance and identify areas for improvement
- Establish and maintain relationships with key clients and media agencies
We're Looking For
- 7+ years of experience in Account Management and Sales Planning functions in the digital media industry, with a focus on video advertising
- English is mandatory for this role, and proficiency in Spanish will be viewed as a significant advantage. Candidates who are able to read, write, speak, and comprehend Spanish will be prioritized, as this skill is a key differentiator in our multicultural work environment.
- Strong leadership and team management skills with a proven track record of managing direct reports
- Excellent understanding of Sales Operations and pitch-to-pay systems and workflows
- Deep knowledge of digital media sales, including Direct IO, Programmatic Advertising and CTV
- Excellent communication and presentation skills
- Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
- Familiarity with industry tools and software, including ad servers, DSPs, and CRM systems
- Deep understanding of Advertising Measurement vendors
If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Account Management Assistant
Hoy
Trabajo visto
Descripción Del Trabajo
Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world's largest video library, YouTube and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world's top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.
Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture.
The Assistant Account Manager will be an eager to learn professional, seeking to learn and grow and become the expert in the video marketing offerings and capabilities of YouTube and off-YouTube platforms. Through meticulous attention to detail, he/she can manage multiple complex projects with ease – whether they call for organizational skills, statistical analysis, or business acumen – and is always ready and excited to hit the ground running.
The primary responsibility of the role is to assist Channel Factory's Account Manager in daily deliverables needed from clients or internal projects.
Responsibilities:- Compiling insightful weekly, monthly, and/or Final Reports in MS Excel or MS Powerpoint
- Minute note-taker for POD meetings
- Submitting IOs for signature and inputting details into SFDC
- Tracking performance, delivery, and margin goals for the POD to ensure we are on track with goals & benchmarks
- Assisting with ad hoc client requests with Account Manager leading client communication
- Developing targeting lists by audience and brand relevancy
- Leading campaign screenshots for proof of purchase with clients
- Researching and staying up to date with relevant trends
- Working with the Designer in creating brand safe screenshots for campaign POPs
- Monitoring pacing and margin reports for regional campaigns
- Assisting in special projects as assigned by AM-MGMT
- Fluency in English both written and verbal
- EXPERIENCE: 0-1 years of digital media experience
- Strong work ethic & discipline to work productively in a remote environment
- Proficiency in video conferencing and messaging apps e.g., Zoom, Google Hangouts, Slack
- Advanced knowledge of Excel calculations, pivot tables, and graphs is a must
- Bonus points if you are AdWords or YouTube certified
- Have a thirst to learn the digital landscape and share with the team.
- A self-directed professional who knows what needs to be done and operates with a sense of urgency, focus, and discipline.
- Able to effectively prioritize and work with little to no supervision.
- Highly organized and detail-oriented professional.
- Have strong communication skills; verbal, written, interpersonal, and presentation.
- A collaborative individual who can work both in a team and independently.
- Driven and determined to learn and adapt in a face-paced digital world.
- Above all, possess the highest levels of professionalism, integrity, and ethics.
- Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations
- Competitive salary
- Work-life flexibility – we value your contributions above all
About Channel Factory
Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand-safe, contextually aligned YouTube advertising software and services. By tapping into the deepest proprietary data pool on the market, the company enables highly customized, contextually aware, and dynamically optimized campaigns and provides industry-leading performance for a portfolio of clients across all industries.
Channel Factory is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace.
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Account Management Leader
Hoy
Trabajo visto
Descripción Del Trabajo
En Foic Lecanda diseñamos soluciones integrales de branding que conectan estratégicamente con las personas y potencian el valor de cada marca. Desde el naming hasta la estrategia digital y el punto de venta, creamos experiencias coherentes, empáticas y de alto rendimiento. Trabajamos de la mano con nuestros clientes como aliados estratégicos, guiados por datos, tendencias y la comprensión profunda del usuario. Nuestro objetivo es desarrollar marcas relevantes, memorables y con impacto, ofreciendo un acompañamiento experto y procesos iterativos que garantizan resultados reales.
Ubicación: Benito Juárez, CDMX.
Horario: lunes a jueves de 8:30 a. m a 6:00 p. m viernes de 8:30 a. m a 3:00 p. m
Esquema: Remoto
Salario bruto: $36, Fondo de Ahorro + Vales de Despensa + Subsidio de Comedor.
Escolaridad: Lic. en Mercadotecnia, Administración o Diseño
Objetivo del puesto: El Key Account Manager (KAM) es responsable de gestionar la relación diaria con los clientes clave, garantizando una comunicación efectiva, la satisfacción del cliente y la ejecución exitosa de proyectos de diseño, estrategia de marca y empaque. Será el enlace principal entre los clientes y los equipos internos, asegurando la entrega puntual y en calidad de los proyectos.
Experiencia
Gestión de cuentas o atención a clientes, idealmente en agencias de diseño o branding.
Coordinando múltiples proyectos (clientes - equipo interno).
Funciones
Gestión de Clientes y Relación Comercial
Coordinación de proyectos y Seguimiento Interno.
Análisis y Mejora de la Experiencia del Cliente.
Gestión administrativa de clientes y proveedores de inicio a fin.
Actividades
Mantener contacto constante con clientes para entender sus necesidades y brindar seguimiento a sus proyectos.
Garantizar la satisfacción del cliente a lo largo del proceso, asegurando tiempos de respuesta óptimos en coordinación con otras áreas involucradas.
Registrar y dar seguimiento a solicitudes y cambios en los proyectos, comunicando al equipo de diseño y estrategia.
Asegurar la satisfacción del cliente a través de una comunicación efectiva y tiempos de respuesta óptimos.
Registrar y gestionar solicitudes, cambios y requerimientos de clientes, asegurando su correcta comunicación a los equipos internos.
Identificar oportunidades para ofrecer servicios adicionales que agreguen valor a los clientes (upselling y cross-selling).
Visitar a los clientes para presentar proyectos, estatus, presentación de credenciales, tendencias, entre otros.
Coordinar con los equipos de diseño y estrategia, Digital y Exitum para garantizar la correcta ejecución de los proyectos.
Dar seguimiento a cronogramas de trabajo, asegurando entregas puntuales.
Verificar que los entregables cumplan con los estándares de calidad y expectativas del cliente antes de su presentación.
Subir la documentación de los proyectos y clientes a Zafiro para el seguimiento de facturación por parte del equipo de Ingresos.
Monitorear indicadores de satisfacción del cliente (CSAT, NPS) y reportar insights clave al Coordinador de Cuentas.
Identificar posibles problemas o áreas de mejora en los procesos de atención y experiencia del cliente.
Documentar buenas prácticas, incidencias (áreas de mejora) y aprendizajes para mejorar la eficiencia en la gestión de cuentas.
Cotizar proyectos creativos de los diferentes servicios con base en nuestro tabulador.
Gestionar órdenes de compra generadas por los clientes.
Recabar las evidencias y documentación de los proyectos para que Finanzas pueda continuar con la facturación.
Habilidades
Blandas: liderazgo de servicio, trabajo en equipo, empatía y orientación al cliente, comunicación asertiva, atención al detalle, gestión de expectativas, creatividad y proactividad, cliente y ejecutor efectivo.
Técnicas: gestión de CX, CRM y herramientas de seguimiento, gestión de proyectos de diseño, técnicas de negociación y ventas consultivas, análisis de datos.
Softwares
Office
Google Suite
CRM (Clickup, Asana o similar)
Competencias
Negociación: Habilidad para crear un ambiente propicio para la colaboración y el alcance de compromisos duraderos.
Iniciativa y autonomía: Capacidad de elegir con criterio propio; de llevar a cabo proyectos y acciones necesarias; conduciéndose de modo organizado y responsable.
Innovación y adaptación: Tener la disposición de probar nuevas ideas y encontrar formas diferentes de hacer las cosas, sin miedo al cambio. Saber ajustarse cuando las cosas no salen como se esperaba, manteniendo una actitud flexible y resolutiva.
En Foic Lecanda valoramos la diversidad y creemos en el poder de los equipos auténticos. Todas las personas que se identifiquen con el ADN FLE son bienvenidas a postularse, sin distinción de género, edad, origen, identidad, orientación o cualquier otra condición. Nuestro compromiso es construir un entorno laboral respetuoso, incluyente y libre de discriminación, donde cada voz tenga espacio y cada talento, posibilidad de crecer.
Account Management Specialist
Hoy
Trabajo visto
Descripción Del Trabajo
Description
Our culture believes in
POWERING YOUR POTENTIAL
. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what
**
is all about.
We are looking for a talented
Account Management Specialist - Senior
to join our team of technical support for our
CUMMINS
in
Ciudad de México
.
Job Summary
Responsible for managing the relationship and business strategies for less complex accounts (regional, single business unit, internal, etc.). May have responsibility for larger, more complex accounts when paired with a more senior Account Manager. Responsibilities include technical support to assigned customers to help sales team to achieve sales goals, expanding existing customer relationships and executing account sales plans in support of business strategy.
In this role, you will make an impact in the following ways:
- This position is responsible for supporting the China OEM strategy across the Hispanic America region.
- The primary objective is to foster strong relationships among key stakeholders: CMI distributors, OEM dealers, and internal CMI teams (both in Hispanic America and China), with the goal of enhancing the overall customer experience.
- Provides technical guidance to stakeholders, leveraging experience in areas such as Customer Support, Service, Engineering, or Field Sales.
- Builds and maintains business relationships with assigned accounts, identifying growth opportunities and expanding current business.
- Serves as main point of contact with customers, ensuring alignment on service, delivery, and production needs.
- Supports execution of account strategies in coordination with cross-functional and international teams.
To be successful in this role you will need the following:
- A key responsibility of this role includes providing technical guidance; therefore, a solid technical background is essential.
- Relevant technical experience includes Customer Support, Service, Engineering, Field Sales, as examples.
- Strong interpersonal and communication skills to foster collaboration between CMI distributors, OEM dealers, and internal teams.
- Ability to navigate and influence across diverse, cross-cultural, and international environments.
- Advanced English proficiency to effectively interact with international teams, particularly those based in China.
- Strong organizational skills to manage multiple accounts and align with regional account strategies.
- Must be based in Ciudad de México.
We are a company dedicated to promoting diversity in the workplace, we provide equal employment opportunities regardless of race, gender, disability, national origin, age, religion or sexual orientation
Responsibilities
Competencies:
- Values differences
- Communicates effectively
- Customer focus
- Ensures accountability
- Instills trust
- Articulating Value Proposition
- Channel Awareness
- Pricing Strategy
- Account Planning
- Adapts to target audience
- Developing Account Strategy
- Integrates Customer Perspective
- Sales Forecasting
- Sales Pipeline Management
- Sense Making Education, Licenses, Certifications: College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required. This position may require licensing for compliance with export controls or sanctions regulations. Experience:
- 2+ years of experience in Technical Support/ Sales support in a technical area preferably in engines field.
Qualifications
Job
Sales
Organization
Cummins Inc.
Role Category
Hybrid
Job Type
Exempt - Experienced
ReqID
Relocation Package
No
Director, Account Management
Publicado hace 2 días
Trabajo visto
Descripción Del Trabajo
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management
Overview
The Mastercard Mexico team is looking for a Director, Account Management for strategic regional clients. This role oversees client relationships, manages account teams, and develops strategies to drive revenue growth and client satisfaction. This includes aligning account strategies with company goals, advocating for client needs internally, and ensuring the organization meets client expectations.
As a Director, Account Management, you are a sales-driven professional with a deep understanding of local market dynamics, customer needs, payments & cross-border products positioning. You will work closely with Product Leads, Transfer Solutions leads, and other key market stakeholders to define goals and implement initiatives aligned with the country's mission and long-term strategy.
Role
- Develop and execute account strategies for key clients in alignment with regional Strategy.
- Build and maintain a robust pipeline of opportunities, aligned to industry trends and corporate priorities in the region.
- Collaborate with internal teams (Product, Account Management, Data & Services) to develop tailored value propositions for existing and new portfolios.
- Serve as a strategic advisor to the client, proposing scalable solutions that leverage Mastercard's platforms and services
- Build and maintain strong relationships with clients
- Contribute to local and regional initiatives that support Mastercard's role in driving economic development.
All About You
- Bachelor's degree in finance, Economics, Business Administration, or related field.
- Leadership presence with the ability to develop and maintain high quality relationships across stakeholders in organization and C-suite level of customers/partners
- Ability to thrive in a new and fast paced environment and work effectively in a highly matrixed organization
- Analytical skills combined with operational experience
- Extensive experience in account management, leadership and strategic planning.
- Strong analytical, communication, and decision-making skills.
- Proven track record of strategic planning and business development.
- Building strong relationships with clients, communicating effectively, and negotiating contracts and renewals
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.