207 Ofertas de Business Analyst en Mexico

About PayJoy

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

This role

The Operations Analyst- 1P Ecommerce is responsible for providing data-driven insights and operational automation to optimize the direct-to-consumer ecommerce channel, by focusing on building operational reports, creating automated workflows, analyzing customer funnel performance, managing inventory planning, and supporting pricing strategies through market analysis and AI-powered tools.

• Build and maintain all operational reports and dashboards for the 1P ecommerce channel
• Create analytics reports to track customer funnel performance, conversion metrics, and operational KPIs
• Develop automated reporting for call center agent performance and operational metrics
• Perform inventory planning based on sales metrics and demand forecasting
• Conduct market pricing analysis to support competitive pricing strategies
• Design and implement automated workflows using n8n for logistics, shipping, and customer communication
• Leverage AI tools and prompt engineering to optimize operational processes
• Create and maintain retargeting campaigns for funnel drop-off customers
• Implement automation solutions using various LLMs and AI platforms
• Build automated data collection and processing workflows
• Write advanced SQL queries for complex data analysis and reporting
• Collaborate with product teams to prioritize bug fixes and feature improvements
• Monitor and analyze customer behavior patterns using analytics platforms
• Support pricing elasticity testing and promotional strategy analysis
• Support A/B testing initiatives for funnel optimization

• College in related areas such as Business Administration, Communications or similar.
• 2-3 years' experience with automation tools, particularly in workflow automation in mobile device financing, fintech, or ecommerce operations.
• Advanced SQL proficiency for complex data analysis and reporting, as well AI and prompt engineering expertise with various LLMs (ChatGPT, Claude, etc.), PostHog, HEX, and/or Snowflake (strong plus).
• Strong analytical skills with data-driven approach to problem-solving
• Knowledge of ecommerce or fintech operations, preferably in mobile device financing
• Understanding of customer funnel analysis and conversion optimization.
• Familiarity with social media and advertising analytics platforms
• Knowledge of statistical methods and A/B testing frameworks
• Communication skills for effective cross-functional collaboration

• 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellnes perks.
• 30 days of Christmas bonus
• 20 days paid Vacation
• 50% Vacation premium
• 13% Saving funds
• $2,000 MXN monthly grocery coupons
• $,000 MXN monthly restaurant coupons
• 2,000 USD annual Co-working Travel perk
• 2,000 USD annual Professional Development perk

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion • Ownership • Break Through Walls • Live Communication • Transparency & Directness • Focus on Scale • Work-Life Balance • Embrace Diversity • Speed • Active Listening

• Entry level

• Full-time

• Research, Analyst, and Information Technology

About PayJoy

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

This role

The Operations Analyst- 1P Ecommerce is responsible for providing data-driven insights and operational automation to optimize the direct-to-consumer ecommerce channel, by focusing on building operational reports, creating automated workflows, analyzing customer funnel performance, managing inventory planning, and supporting pricing strategies through market analysis and AI-powered tools.

• Build and maintain all operational reports and dashboards for the 1P ecommerce channel
• Create analytics reports to track customer funnel performance, conversion metrics, and operational KPIs
• Develop automated reporting for call center agent performance and operational metrics
• Perform inventory planning based on sales metrics and demand forecasting
• Conduct market pricing analysis to support competitive pricing strategies
• Design and implement automated workflows using n8n for logistics, shipping, and customer communication
• Leverage AI tools and prompt engineering to optimize operational processes
• Create and maintain retargeting campaigns for funnel drop-off customers
• Implement automation solutions using various LLMs and AI platforms
• Build automated data collection and processing workflows
• Write advanced SQL queries for complex data analysis and reporting
• Collaborate with product teams to prioritize bug fixes and feature improvements
• Monitor and analyze customer behavior patterns using analytics platforms
• Support pricing elasticity testing and promotional strategy analysis
• Support A/B testing initiatives for funnel optimization

• College in related areas such as Business Administration, Communications or similar.
• 2-3 years' experience with automation tools, particularly in workflow automation in mobile device financing, fintech, or ecommerce operations.
• Advanced SQL proficiency for complex data analysis and reporting, as well AI and prompt engineering expertise with various LLMs (ChatGPT, Claude, etc.), PostHog, HEX, and/or Snowflake (strong plus).
• Strong analytical skills with data-driven approach to problem-solving
• Knowledge of ecommerce or fintech operations, preferably in mobile device financing
• Understanding of customer funnel analysis and conversion optimization.
• Familiarity with social media and advertising analytics platforms
• Knowledge of statistical methods and A/B testing frameworks
• Communication skills for effective cross-functional collaboration

• 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellnes perks.
• 30 days of Christmas bonus
• 20 days paid Vacation
• 50% Vacation premium
• 13% Saving funds
• $2,000 MXN monthly grocery coupons
• $,000 MXN monthly restaurant coupons
• 2,000 USD annual Co-working Travel perk
• 2,000 USD annual Professional Development perk

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion • Ownership • Break Through Walls • Live Communication • Transparency & Directness • Focus on Scale • Work-Life Balance • Embrace Diversity • Speed • Active Listening

• Entry level

• Full-time

• Research, Analyst, and Information Technology

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner Magic Quadrant for Identity Verification, we’re scaling fast—and we need a business intelligence senior analyst who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

You’ll transform BI at Incode from reporting support into a strategic driver of decision-making. By building clean, reliable data foundations and generating actionable insights, you’ll directly influence revenue growth, customer expansion, and portfolio protection. Your work will accelerate our migration to Redshift, reduce manual reporting, and foster a culture where data is trusted and drives impact.

What You’ll Own & Drive

• Dashboard & Reporting Excellence – Design, build, and optimize dashboards that deliver clear, actionable insights to stakeholders.
• Stakeholder Partnership & Management – Collaborate with teams to translate strategic priorities (ARR growth, NAM expansion, portfolio protection) into data-driven solutions.
• Data Infrastructure – Lead the migration from multiple sources into Redshift, establishing reliable pipelines and scalable foundations.
• Metric Standardization – Define and align company-wide KPIs to create a single source of truth for performance tracking.
• Insight Generation – Analyze business performance to surface trends, risks, and opportunities, and recommend actions that drive impact.
• Governance Foundations – Build the groundwork for data governance and cataloging, increasing trust and accessibility of data.
• Culture Enablement – Advocate for a data-driven culture by empowering teams to interpret and leverage BI insights in decision-making.

The Qualities That Set You Apart

• Analytical Rigor – You have a sharp ability to dig into complex datasets, uncover insights, and tell stories that drive decisions.
• Business Acumen – You understand how metrics connect to strategy and can translate data into recommendations that impact growth and customer outcomes.
• Technical Proficiency – You bring hands-on skills in SQL, Redshift (or similar data warehouses), and BI tools like Power BI, with the curiosity to explore new technologies.
• Data Stewardship – You care about data quality, consistency, and reliability, and you’re motivated to build scalable processes that strengthen trust in reporting.
• Collaboration & Influence – You thrive on partnering with stakeholders across teams, adapting your communication style to technical and non-technical audiences.
• Proactive Mindset – You don’t just wait for requests; you anticipate needs, identify opportunities, and drive initiatives that elevate the business.
• Ownership Mentality – You hold yourself accountable for outcomes, balancing speed and quality while keeping impact front and center.

Your Background

• Educational Foundation – Degree in Business, Engineering, Computer Science, Economics, or a related field, or equivalent practical experience.
• BI Experience – 3–5 years working in Business Intelligence, Data Analytics, or related fields with a proven track record of driving insights and impact.
• Technical Skills – Strong SQL skills and experience with modern data warehouses (Redshift, Snowflake, BigQuery) and BI tools (Power BI preferred).
• Data Modeling – Hands-on experience building scalable data models and pipelines that enable reliable reporting and analytics.
• Analytical Projects – Demonstrated ability to take business questions from concept to execution, delivering insights that influence strategic decisions.
• Communication Strength – Skilled at simplifying complex analysis for both technical and non-technical audiences.
• Bonus Expertise – Familiarity with data governance, cataloging, or process automation that accelerates adoption of data-driven practices.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

Mid-Senior level

Full-time

Analyst

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner Magic Quadrant for Identity Verification, we’re scaling fast—and we need a business intelligence senior analyst who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

You’ll transform BI at Incode from reporting support into a strategic driver of decision-making. By building clean, reliable data foundations and generating actionable insights, you’ll directly influence revenue growth, customer expansion, and portfolio protection. Your work will accelerate our migration to Redshift, reduce manual reporting, and foster a culture where data is trusted and drives impact.

What You’ll Own & Drive

• Dashboard & Reporting Excellence – Design, build, and optimize dashboards that deliver clear, actionable insights to stakeholders.
• Stakeholder Partnership & Management – Collaborate with teams to translate strategic priorities (ARR growth, NAM expansion, portfolio protection) into data-driven solutions.
• Data Infrastructure – Lead the migration from multiple sources into Redshift, establishing reliable pipelines and scalable foundations.
• Metric Standardization – Define and align company-wide KPIs to create a single source of truth for performance tracking.
• Insight Generation – Analyze business performance to surface trends, risks, and opportunities, and recommend actions that drive impact.
• Governance Foundations – Build the groundwork for data governance and cataloging, increasing trust and accessibility of data.
• Culture Enablement – Advocate for a data-driven culture by empowering teams to interpret and leverage BI insights in decision-making.

The Qualities That Set You Apart

• Analytical Rigor – You have a sharp ability to dig into complex datasets, uncover insights, and tell stories that drive decisions.
• Business Acumen – You understand how metrics connect to strategy and can translate data into recommendations that impact growth and customer outcomes.
• Technical Proficiency – You bring hands-on skills in SQL, Redshift (or similar data warehouses), and BI tools like Power BI, with the curiosity to explore new technologies.
• Data Stewardship – You care about data quality, consistency, and reliability, and you’re motivated to build scalable processes that strengthen trust in reporting.
• Collaboration & Influence – You thrive on partnering with stakeholders across teams, adapting your communication style to technical and non-technical audiences.
• Proactive Mindset – You don’t just wait for requests; you anticipate needs, identify opportunities, and drive initiatives that elevate the business.
• Ownership Mentality – You hold yourself accountable for outcomes, balancing speed and quality while keeping impact front and center.

Your Background

• Educational Foundation – Degree in Business, Engineering, Computer Science, Economics, or a related field, or equivalent practical experience.
• BI Experience – 3–5 years working in Business Intelligence, Data Analytics, or related fields with a proven track record of driving insights and impact.
• Technical Skills – Strong SQL skills and experience with modern data warehouses (Redshift, Snowflake, BigQuery) and BI tools (Power BI preferred).
• Data Modeling – Hands-on experience building scalable data models and pipelines that enable reliable reporting and analytics.
• Analytical Projects – Demonstrated ability to take business questions from concept to execution, delivering insights that influence strategic decisions.
• Communication Strength – Skilled at simplifying complex analysis for both technical and non-technical audiences.
• Bonus Expertise – Familiarity with data governance, cataloging, or process automation that accelerates adoption of data-driven practices.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

Mid-Senior level

Full-time

Analyst

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

The Operations Analyst- 1P Ecommerce is responsible for providing data-driven insights and operational automation to optimize the direct-to-consumer ecommerce channel, by focusing on building operational reports, creating automated workflows, analyzing customer funnel performance, managing inventory planning, and supporting pricing strategies through market analysis and AI-powered tools.

• Build and maintain all operational reports and dashboards for the 1P ecommerce channel
• Create analytics reports to track customer funnel performance, conversion metrics, and operational KPIs
• Develop automated reporting for call center agent performance and operational metrics
• Perform inventory planning based on sales metrics and demand forecasting
• Conduct market pricing analysis to support competitive pricing strategies
• Design and implement automated workflows using n8n for logistics, shipping, and customer communication
• Leverage AI tools and prompt engineering to optimize operational processes
• Create and maintain retargeting campaigns for funnel drop-off customers
• Implement automation solutions using various LLMs and AI platforms
• Build automated data collection and processing workflows
• Write advanced SQL queries for complex data analysis and reporting
• Collaborate with product teams to prioritize bug fixes and feature improvements
• Monitor and analyze customer behavior patterns using analytics platforms
• Support pricing elasticity testing and promotional strategy analysis
• Support A/B testing initiatives for funnel optimization

• College in related areas such as Business Administration, Communications or similar.
• 2-3 years' experience with automation tools, particularly in workflow automation in mobile device financing, fintech, or ecommerce operations.
• Advanced SQL proficiency for complex data analysis and reporting, as well AI and prompt engineering expertise with various LLMs (ChatGPT, Claude, etc.), PostHog, HEX, and/or Snowflake (strong plus).
• Strong analytical skills with data-driven approach to problem-solving
• Knowledge of ecommerce or fintech operations, preferably in mobile device financing
• Understanding of customer funnel analysis and conversion optimization.
• Familiarity with social media and advertising analytics platforms
• Knowledge of statistical methods and A/B testing frameworks
• Communication skills for effective cross-functional collaboration

• 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellnes perks.
• 30 days of Christmas bonus
• 20 days paid Vacation
• 50% Vacation premium
• 13% Saving funds
• $2,000 MXN monthly grocery coupons
• $,000 MXN monthly restaurant coupons
• 2,000 USD annual Co-working Travel perk
• 2,000 USD annual Professional Development perk

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Finance for the next billion • Ownership • Break Through Walls • Live Communication • Transparency & Directness • Focus on Scale • Work-Life Balance • Embrace Diversity • Speed • Active Listening

Cliente: Aerolinea Mexicana

Modalidad de contratación: Contractor en USD

Duración: +1 año (posibilidad de renovación)

Objetivo del rol: Buscamos un/a Analista de Business Intelligence para unirse al equipo de datos y contribuir activamente en la toma de decisiones basadas en datos. Su principal misión será analizar, transformar y visualizar datos provenientes de distintos canales y fuentes para generar insights valiosos que impacten en el negocio, con foco en ecommerce y canales digitales.

• Generar insights identificando e interpretando tendencias o patrones en conjuntos de datos con la finalidad de apoyar a negocio con la toma de decisiones basadas en datos.
• Análisis de Datos Exploratorios para identificación de oportunidades de mejora y proveer accionables a stakeholders.
• Colaboración con el resto del equipo para garantizar la calidad y accesibilidad de los datos y mejora de procesos Business Intelligence
• Diseñar sistemas de reporting para la visualización de informes periódicos que resuman el análisis de los datos.
• Mejora continua del proceso de análisis de datos e infraestructura.
• Desarrollar, automatizar, verificar y monitorear proyectos para los análisis orientados a las necesidades de negocio.

• Experiencia comprobable de 3 a 5 años en posiciones similares.
• Dominio avanzado de herramientas de visualización de datos como Power BI o Tableau.
• Conocimientos avanzados de SQL para la extracción, transformación y carga de datos desde diversas fuentes.
• Manejo intermedio/avanzado de Python o R, especialmente para limpieza y análisis de datos. Experiencia con bibliotecas de análisis de datos (ej. Pandas, dplyr).
• Experiencia trabajando con Google Analytics y métricas clave de rendimiento web (excluyente ).
• Experiencia trabajando de modelos de negocio ecommerce y métricas digitales (excluyente) .
• Dominio de bases de datos como AWS Redshift, Google BigQuery.
• Inglés intermedio-avanzado para comunicación oral y escrita.

About PayJoy

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

This role

The Operations Analyst- 1P Ecommerce is responsible for providing data-driven insights and operational automation to optimize the direct-to-consumer ecommerce channel, by focusing on building operational reports, creating automated workflows, analyzing customer funnel performance, managing inventory planning, and supporting pricing strategies through market analysis and AI-powered tools.

• Build and maintain all operational reports and dashboards for the 1P ecommerce channel
• Create analytics reports to track customer funnel performance, conversion metrics, and operational KPIs
• Develop automated reporting for call center agent performance and operational metrics
• Perform inventory planning based on sales metrics and demand forecasting
• Conduct market pricing analysis to support competitive pricing strategies
• Design and implement automated workflows using n8n for logistics, shipping, and customer communication
• Leverage AI tools and prompt engineering to optimize operational processes
• Create and maintain retargeting campaigns for funnel drop-off customers
• Implement automation solutions using various LLMs and AI platforms
• Build automated data collection and processing workflows
• Write advanced SQL queries for complex data analysis and reporting
• Collaborate with product teams to prioritize bug fixes and feature improvements
• Monitor and analyze customer behavior patterns using analytics platforms
• Support pricing elasticity testing and promotional strategy analysis
• Support A/B testing initiatives for funnel optimization

• College in related areas such as Business Administration, Communications or similar.
• 2-3 years' experience with automation tools, particularly in workflow automation in mobile device financing, fintech, or ecommerce operations.
• Advanced SQL proficiency for complex data analysis and reporting, as well AI and prompt engineering expertise with various LLMs (ChatGPT, Claude, etc.), PostHog, HEX, and/or Snowflake (strong plus).
• Strong analytical skills with data-driven approach to problem-solving
• Knowledge of ecommerce or fintech operations, preferably in mobile device financing
• Understanding of customer funnel analysis and conversion optimization.
• Familiarity with social media and advertising analytics platforms
• Knowledge of statistical methods and A/B testing frameworks
• Communication skills for effective cross-functional collaboration

• 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellnes perks.
• 30 days of Christmas bonus
• 20 days paid Vacation
• 50% Vacation premium
• 13% Saving funds
• $2,000 MXN monthly grocery coupons
• $,000 MXN monthly restaurant coupons
• 2,000 USD annual Co-working Travel perk
• 2,000 USD annual Professional Development perk

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles: Finance for the next billion • Ownership • Break Through Walls • Live Communication • Transparency & Directness • Focus on Scale • Work-Life Balance • Embrace Diversity • Speed • Active Listening

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

The Operations Analyst- 1P Ecommerce is responsible for providing data-driven insights and operational automation to optimize the direct-to-consumer ecommerce channel, by focusing on building operational reports, creating automated workflows, analyzing customer funnel performance, managing inventory planning, and supporting pricing strategies through market analysis and AI-powered tools.

• Build and maintain all operational reports and dashboards for the 1P ecommerce channel
• Create analytics reports to track customer funnel performance, conversion metrics, and operational KPIs
• Develop automated reporting for call center agent performance and operational metrics
• Perform inventory planning based on sales metrics and demand forecasting
• Conduct market pricing analysis to support competitive pricing strategies
• Design and implement automated workflows using n8n for logistics, shipping, and customer communication
• Leverage AI tools and prompt engineering to optimize operational processes
• Create and maintain retargeting campaigns for funnel drop-off customers
• Implement automation solutions using various LLMs and AI platforms
• Build automated data collection and processing workflows
• Write advanced SQL queries for complex data analysis and reporting
• Collaborate with product teams to prioritize bug fixes and feature improvements
• Monitor and analyze customer behavior patterns using analytics platforms
• Support pricing elasticity testing and promotional strategy analysis
• Support A/B testing initiatives for funnel optimization

• College in related areas such as Business Administration, Communications or similar.
• 2-3 years' experience with automation tools, particularly in workflow automation in mobile device financing, fintech, or ecommerce operations.
• Advanced SQL proficiency for complex data analysis and reporting, as well AI and prompt engineering expertise with various LLMs (ChatGPT, Claude, etc.), PostHog, HEX, and/or Snowflake (strong plus).
• Strong analytical skills with data-driven approach to problem-solving
• Knowledge of ecommerce or fintech operations, preferably in mobile device financing
• Understanding of customer funnel analysis and conversion optimization.
• Familiarity with social media and advertising analytics platforms
• Knowledge of statistical methods and A/B testing frameworks
• Communication skills for effective cross-functional collaboration

• 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellnes perks.
• 30 days of Christmas bonus
• 20 days paid Vacation
• 50% Vacation premium
• 13% Saving funds
• $2,000 MXN monthly grocery coupons
• $,000 MXN monthly restaurant coupons
• 2,000 USD annual Co-working Travel perk
• 2,000 USD annual Professional Development perk

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Finance for the next billion • Ownership • Break Through Walls • Live Communication • Transparency & Directness • Focus on Scale • Work-Life Balance • Embrace Diversity • Speed • Active Listening

Apply for this job

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

The Operations Analyst- 1P Ecommerce is responsible for providing data-driven insights and operational automation to optimize the direct-to-consumer ecommerce channel, by focusing on building operational reports, creating automated workflows, analyzing customer funnel performance, managing inventory planning, and supporting pricing strategies through market analysis and AI-powered tools.

• Build and maintain all operational reports and dashboards for the 1P ecommerce channel
• Create analytics reports to track customer funnel performance, conversion metrics, and operational KPIs
• Develop automated reporting for call center agent performance and operational metrics
• Perform inventory planning based on sales metrics and demand forecasting
• Conduct market pricing analysis to support competitive pricing strategies
• Design and implement automated workflows using n8n for logistics, shipping, and customer communication
• Leverage AI tools and prompt engineering to optimize operational processes
• Create and maintain retargeting campaigns for funnel drop-off customers
• Implement automation solutions using various LLMs and AI platforms
• Build automated data collection and processing workflows
• Write advanced SQL queries for complex data analysis and reporting
• Collaborate with product teams to prioritize bug fixes and feature improvements
• Monitor and analyze customer behavior patterns using analytics platforms
• Support pricing elasticity testing and promotional strategy analysis
• Support A/B testing initiatives for funnel optimization

• College in related areas such as Business Administration, Communications or similar.
• 2-3 years' experience with automation tools, particularly in workflow automation in mobile device financing, fintech, or ecommerce operations.
• Advanced SQL proficiency for complex data analysis and reporting, as well AI and prompt engineering expertise with various LLMs (ChatGPT, Claude, etc.), PostHog, HEX, and/or Snowflake (strong plus).
• Strong analytical skills with data-driven approach to problem-solving
• Knowledge of ecommerce or fintech operations, preferably in mobile device financing
• Understanding of customer funnel analysis and conversion optimization.
• Familiarity with social media and advertising analytics platforms
• Knowledge of statistical methods and A/B testing frameworks
• Communication skills for effective cross-functional collaboration

• 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellnes perks.
• 30 days of Christmas bonus
• 20 days paid Vacation
• 50% Vacation premium
• 13% Saving funds
• $2,000 MXN monthly grocery coupons
• $,000 MXN monthly restaurant coupons
• 2,000 USD annual Co-working Travel perk
• 2,000 USD annual Professional Development perk

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Finance for the next billion • Ownership • Break Through Walls • Live Communication • Transparency & Directness • Focus on Scale • Work-Life Balance • Embrace Diversity • Speed • Active Listening

Apply for this job