30 Ofertas de Kelly Services en México

JD

• Experience in recruitment in the USA

• Experience in the healthcare industry

• Manages the day-to-day operational activities of HR Operations team and associated resources which may be in remote and/or virtual locations

• Delegates appropriately and effectively to specialist resources to ensure optimum operational and delivery capability.

• Acts as focal point for service level agreement management, key performance indicators, reporting, and escalation point for problem resolution for designated areas.

• Champions service delivery best practices, manages operational and performance reviews and processes in line with Service Delivery governance guidance.

• Manages and meets monthly reporting requirements and manages internal control processes.

• Effective, efficient resolution of service problems/issues, leveraging internal/external resources.

• Manages effective communications to include relationship building and networking (internal and external)

• Creates an environment to achieve high levels of team and employee motivation and satisfaction through effective team communications.

• Manages staffing requirements, interviews and hiring.

• Advises team as required with support, knowledge sharing and as the escalation point for problem resolution.

• Ability to handle confidential and sensitive information with discretion.

• Demonstrates the ability to communicate information clearly and effectively both verbally and in writing at all levels, both formally and informally.

• Acts quickly in response to customer problems, takes ownership and sees them through to satisfactory conclusion and closure.

• Strong Teamwork & Collaboration - displays enthusiasm and contributes to an effective team environment, demonstrates willingness to work cooperatively with others .

• • Good Results Focus - has the drive and determination to achieve

People Partner - México

Key Responsibilities:

• Strategic Business Partnering:
• Collaborate with business leaders to understand organizational goals and translate them into people strategies that drive performance and engagement.
• Labor Relations & Union Management:
• Ensure compliance with labor laws and agreements. Knowledge in how manage relationships with unions.
• Generalist HR Expertise:
• Apply broad HR knowledge across key areas including employee relations, compensation and benefits, recruitment, performance management, and talent development. Provide support for both operational and administrative populations.
• Budget & Cost Management:
• Support and monitor HR-related budget planning, including FTE headcount and cost analysis. Collaborate with Payroll, Rewards, and Finance teams to ensure accurate forecasting and alignment with business needs.
• Consulting & Coaching:
• Offer expert advice and coaching to leaders on HR-related matters, including team development, leadership, and change management.
• Talent Management:
• Partner with Talent Acquisition and Talent Development teams to support workforce planning, succession planning, and identification of key talent.
• Process & Program Oversight:
• Lead or support HR programs and initiatives, ensuring alignment with business needs and HR best practices. May oversee junior staff or coordinate cross-functional efforts.
• Data & Insights:
• Analyze HR metrics/KPIs and trends to inform decision-making and identify risks or opportunities for improvement.

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.
• 5+ years of experience in HR roles, with at least 4 years in a People Partner or similar strategic HR position.
• Proven experience working with unionized environments and managing labor relations.
• Strong understanding of Mexican labor law and HR practices for operational and administrative staff.
• Demonstrated experience in compensation, recruitment, performance evaluation, succession planning, and talent identification.
• Experience in budget control and cost analysis related to FTEs.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and influence stakeholders at various levels.
• Experience in project management and cross-functional collaboration.

Competencies:

• Strategic Thinking
• Relationship Building
• Conflict Resolution
• Change Management
• Talent Development
• Analytical Thinking
• Business Acumen
• HR Generalist Expertise
• Budget & Cost Management
• Resilience

HR Generalist – Mexico City | Onsite

We are:

Wizeline, a global AI-centric technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve.

Are you a fit?

Sounds exciting, right? Now, let’s make sure you’re a good fit for the role:

Key Responsibilities

Onboarding & Offboarding

• Organize and coordinate the new employee onboarding process.
• Collect and process new hire documentation; create and maintain employee files.
• Coordinate logistics for new hire welcome kits.
• Support the offboarding process, including documentation, exit sessions, and communication.

People Administration

• Provide general HR administrative support.
• Assist with payroll administration and vendor enrollment for benefits (e.g., Sí Vale, Lockton).
• Ensure accurate employee data management and compliance with labor regulations.

People Partnership

• Act as a strategic partner within the People country lead and People Team, providing HR and labor-related advice.
• Support initiatives across performance management, Total Rewards, engagement, and talent development.
• Collaborate with HR, Talent Experience, Facilities, and Legal to align people initiatives with business needs.

Policy & Compliance

• Participate in developing, implementing, and reviewing HR policies and procedures.
• Monitor trends and metrics to recommend improvements and solutions.
• Maintain up-to-date knowledge of Mexican labor laws, HR policies, and market practices.

Employee Relations

• Conduct exit interviews and analyze turnover data.
• Ensure timely and clear communication with employees, providing high-quality service throughout the employee lifecycle.

Workplace Experience

• Support workplace operations by coordinating with facilities teams to ensure safe, clean, and functional office environments that enhance employee experience.
• Respond to employee inquiries and concerns related to workplace conditions, resources, and services, escalating issues when needed.
• Assist with workplace programs such as health & safety compliance, space management, and office events that foster a positive employee experience.
• Partner with vendors and internal teams (security, IT, facilities) to maintain smooth day-to-day operations and improve the overall workplace environment.

Must-have Skills

• Bachelor’s degree in Human Resources, Law, Psychology, Business Administration, or related field.
• 4–6 years of experience in HR, People Operations, Labor Relations, or Workplace.
• Knowledge of Mexican labor law and HR compliance.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office / Google Workspace.
• Fluent in Spanish; advanced English preferred.

Nice-to-have Skills

• Exposure to benefits administration.
• Previous experience in the technology or professional services industry.
• Additional business-related academic background.

What we offer

• Competitive compensation & total rewards.
• Health benefits & wellness programs.
• Savings & retirement plans.
• Global mobility opportunities.
• Flexible work policy and hybrid-friendly approach.
• Happy hours, gaming tournaments, sports activities & more.
• Continuous learning & training programs with WizeAcademy.
• Free certifications in cloud technologies and coding languages

Find out more about our culture here.

People Partner - México

Key Responsibilities:

• Strategic Business Partnering:
• Collaborate with business leaders to understand organizational goals and translate them into people strategies that drive performance and engagement.
• Labor Relations & Union Management:
• Ensure compliance with labor laws and agreements. Knowledge in how manage relationships with unions.
• Generalist HR Expertise:
• Apply broad HR knowledge across key areas including employee relations, compensation and benefits, recruitment, performance management, and talent development. Provide support for both operational and administrative populations.
• Budget & Cost Management:
• Support and monitor HR-related budget planning, including FTE headcount and cost analysis. Collaborate with Payroll, Rewards, and Finance teams to ensure accurate forecasting and alignment with business needs.
• Consulting & Coaching:
• Offer expert advice and coaching to leaders on HR-related matters, including team development, leadership, and change management.
• Talent Management:
• Partner with Talent Acquisition and Talent Development teams to support workforce planning, succession planning, and identification of key talent.
• Process & Program Oversight:
• Lead or support HR programs and initiatives, ensuring alignment with business needs and HR best practices. May oversee junior staff or coordinate cross-functional efforts.
• Data & Insights:
• Analyze HR metrics/KPIs and trends to inform decision-making and identify risks or opportunities for improvement.

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.
• 5+ years of experience in HR roles, with at least 4 years in a People Partner or similar strategic HR position.
• Proven experience working with unionized environments and managing labor relations.
• Strong understanding of Mexican labor law and HR practices for operational and administrative staff.
• Demonstrated experience in compensation, recruitment, performance evaluation, succession planning, and talent identification.
• Experience in budget control and cost analysis related to FTEs.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and influence stakeholders at various levels.
• Experience in project management and cross-functional collaboration.

Competencies:

• Strategic Thinking
• Relationship Building
• Conflict Resolution
• Change Management
• Talent Development
• Analytical Thinking
• Business Acumen
• HR Generalist Expertise
• Budget & Cost Management
• Resilience

People Partner - México

Key Responsibilities:

• Strategic Business Partnering:
• Collaborate with business leaders to understand organizational goals and translate them into people strategies that drive performance and engagement.
• Labor Relations & Union Management:
• Ensure compliance with labor laws and agreements. Knowledge in how manage relationships with unions.
• Generalist HR Expertise:
• Apply broad HR knowledge across key areas including employee relations, compensation and benefits, recruitment, performance management, and talent development. Provide support for both operational and administrative populations.
• Budget & Cost Management:
• Support and monitor HR-related budget planning, including FTE headcount and cost analysis. Collaborate with Payroll, Rewards, and Finance teams to ensure accurate forecasting and alignment with business needs.
• Consulting & Coaching:
• Offer expert advice and coaching to leaders on HR-related matters, including team development, leadership, and change management.
• Talent Management:
• Partner with Talent Acquisition and Talent Development teams to support workforce planning, succession planning, and identification of key talent.
• Process & Program Oversight:
• Lead or support HR programs and initiatives, ensuring alignment with business needs and HR best practices. May oversee junior staff or coordinate cross-functional efforts.
• Data & Insights:
• Analyze HR metrics/KPIs and trends to inform decision-making and identify risks or opportunities for improvement.

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.
• 5+ years of experience in HR roles, with at least 4 years in a People Partner or similar strategic HR position.
• Proven experience working with unionized environments and managing labor relations.
• Strong understanding of Mexican labor law and HR practices for operational and administrative staff.
• Demonstrated experience in compensation, recruitment, performance evaluation, succession planning, and talent identification.
• Experience in budget control and cost analysis related to FTEs.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and influence stakeholders at various levels.
• Experience in project management and cross-functional collaboration.

Competencies:

• Strategic Thinking
• Relationship Building
• Conflict Resolution
• Change Management
• Talent Development
• Analytical Thinking
• Business Acumen
• HR Generalist Expertise
• Budget & Cost Management
• Resilience

Are you passionate about driving organizational growth through strategic HR initiatives? We are currently seeking a dynamic and experienced professional to lead our Latin North America Team as a Sr. Human Resources Manager . In this role you´ll lead strategic HR Business Partner support for Latin America North Countries (mainly Mexico, Colombia, Costa Rica, Ecuador, Venezuela and Central America). This position will provide best HR service such as recruitment, talent management, development, compensation, employee experience and performance to drive organizational success of the region, working together with HR corporate cxpertise areas.

If you are ready to take on a role to impact, we encourage you to apply and become part of a forward- thinking organization committed to excellence in people.

Principal Accountabilities

In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:

• Guarantee HR deliverables connected with Business needs.
• Manage the recruitment process to guarantee quality and deadlines.
• Develop the recruitment channel and align the company’s needs with the suppliers.
• Account for top executives, regional and sr. managers recruitment.
• Implement best practices as: Training Needs Detection, Annual Training Plan, On the Job Training, etc.
• Develop training culture creating a learning encouraging organization.
• Manage Performance evaluation process.
• Manage merit program and support calibration and merit committees.
• Structure and deploy Coaching and Mentoring programs.
• Analyze strategically and apply continuous improvements tools.
• Manage Communication Program, Compensation and Benefits, aligned with corporative guidelines.
• Analyze salary movements and organizational structure.
• Manage the sales incentive plan strategy and guarantee LASIP proper application.
• Manage HR KPIs, HR Budget and local Headcount.
• Develop and maintain Social Responsibility Programs.
• Respond internal and external audits

Relationship Management:

• Responsible for hiring, motivating, evaluating, and developing group/department personnel.
• Provides coaching and mentoring to team members.
• Advises management and provides recommendations on personnel and problematic conditions that require escalation.
• Builds strong relationships with peers and senior management to best meet company goals and objectives.
• Manages and leverages relationships with vendors for a specific product/service (best price/ product, etc.).
• Maintains professional relationships with peers in other corporations and outside organizations.

Department Management:

• Operates within budgetary constraints.
• Participates in the development of annual budget forecasts; updating and reconciling operating and budget plans as required.
• Develops and maintains written departmental standards and procedures.
• Directly contributes to the development of tactical and annual operating plans by defining goals and objectives for the group.

Principal Requirements

• Completion of a master’s degree, professional degree or accreditation or equivalent experience
• +12 years of work experience in strategic human resources management.
• Demonstrate expertise in designing and implementing training programs, managing compensations and benefits aligning with corporate standards, and leading organizational development initiatives.
• Strong leadership and relationship-building skills.
• Solid understanding of HR metrics, budgeting, headcount planning, analysis of salary structures and incentive plans.
• Advanced English and Spanish proficiency.

HR Business Partner

Job Responsibilities

1.Partner with business leaders to align HR strategies with business goals, ensuring effective workforce planning and execution.

2.Drive organizational development initiatives, with an initial focus on end-to-end recruitment across diverse roles.

3.Build and maintain effective communication channels by engaging proactively with management and employees, fostering transparency and collaboration.

4.Strengthen HR operations and support the design and delivery of integrated HR solutions to meet organizational needs.

5.Manage employee relations by addressing workplace issues, providing guidance on policies and practices, and ensuring a positive, compliant, and inclusive work environment.

Qualifications

1.Bachelor’s degree or above, with at least 3 years of proven experience as an HR Business Partner.

2.Strong knowledge of HR operations, with hands-on experience in HR management practices, tools, and methodologies.

3.Demonstrated ability in handling employee relations matters, including conflict resolution, performance management support, and policy interpretation.

4.High sense of accountability and integrity, excellent interpersonal and stakeholder management skills, and the ability to learn and adapt quickly.

Job Title: HR Operations Specialist – Especialista de procesos de RH

Location: Cuautitlán Izcalli, Edo. Mex.

Department: HR – People Services

Mandatory:

• Graduate - BA or equivalent.
• Minimum 2 years of experience in HR Operations, Change Management.
• Experience in ESS portal
• Strong communication skills in both English and Spanish.
• Knowledge of HR policies, procedures and employment laws
• Results and deadline driven.
• Proficient in HR platforms (People Soft, Workday etc).

Nice to have:

• Workday Experience.

Key responsibilities:

• Process & do quality checks on HR transactions which may include:
• New hires
• Employment data changes
• Terminations/Retirements
• Earnings/deduction transactions
• Resolve and handle tier 2 & 3 transactional and administrative issues relating to areas such as leave administration, wage statements, unemployment claims, benefits administration etc. through comprehensive and accurate research within commitment guidelines
• Identify trends and high-volume inquiries that may indicate corporate-wide issues; get the team prepared to handle such high volumes at times
• Escalate non-transactional, production, or interpretative policy issues promptly and according to established protocols
• Maintain & report on service level agreements
• Evaluated the adequacy of current programs and recommended plan design changes and the addition of new plans.
• Supervised legal, financial and procedural activities.
• Train and develop team members
• Provide both positive and negative feedback to team members
• Respond to escalated issues from associates, HR professionals, and HR managers