6 Ofertas de Teleperformance en Hermosillo
Agente Call Center Bilingüe
Publicado hace 6 días
Trabajo visto
Descripción Del Trabajo
Requerimientos:
*Inglés conversacional avanzado
*Actitud positiva
*Experiencia en Call Center es un plus
Actividades:
*Brindar atención telefónica
*Programar, reprogramar o cancelar una cita
*Facilitar información acerca de proveedores, especialistas e instalaciones médicas
**CONTAMOS CON TRASPORTE GRATUITO A CUALQUIER HORA**
Beneficios:
Bono + Vales de despensa
Prestaciones de ley: Seguro Social, vacaciones
Customer Service
Publicado hace 6 días
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Descripción Del Trabajo
Esta línea de negocios pertenece a una empresa familiar en el Noreste de Estados Unidos que distribuye gas propano, y su compromiso principal es ofrecer un servicio excepcional que está respaldado por una flota grande y gran capacidad de almacenamiento.
Responsabilidades:
Responder a llamadas telefónicas, correos electrónicos y chats en vivo de los clientes
Responder profesionalmente a las consultas de los clientes
Identificar y escalar los problemas prioritarios a la gerencia superior
Hacer seguimiento a las interacciones complejas con los clientes cuando sea necesario
Registrar con precisión los detalles de la interacción con el cliente
Crear una buena relación (o "Establecer una relación") con los clientes utilizando una actitud alegre, positiva y profesional
Ofrecer soluciones
***PAGOS SEMANALES+TRANSPORTE REDONDO***
***DOMINGOS LIBRES***
Expert Customer Service
Hoy
Trabajo visto
Descripción Del Trabajo
LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.
We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.
Since mid‑2025, we have been part of the Luxshare Group, one of the world's leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.
Job Description
- Manages day-to-day customer service for selected customers
- Coordination of day-to-day operations between Advanced Delivery Center (ADC), customers, LEONI production facilities & third party logistics
- Processes customer orders in ERP system of principle company, analyzes customer schedules against agreed contracts, incl. capacity and flexibility agreements and negotiates potential solution for deviations
- Monitors availability of required finished goods at ADC and initiates emergency measures if required
- Supports the dispatch process and outbound trucks planning at ADC
- Supports the technical change process in ERP system of principle company
- Ensures accuracy of FG inventory in ERP system of principal company, supports cycle counting and stock take process at ADC
- Tracks ADC FG excess stock and takes necessary actions to reduce it
- Monitors KPIs in the area of responsibility
- Monitors customer satisfaction and coordinates actions in case of deviations
- Supports Sales for VCM related recharges to customers (obsolete material, freights, services)
- Demand management of NAFTA customers in SAP IBP and Interface to EMEA customers
Qualifications
- Degree in Economics/Engineering
- Customer service/planning experience (automotive preferred)
- English C1
- MS-Office, ERP system knowledge (SAP preferred)
- Self-starter/Organized/Quick Learner/Result oriented
- Ability to work in a high-pressure environment/prioritize task in multiple work streams/work in International Team
Additional Information
- Benefits: Superior benefits package, Weekly payroll, Major Medical Insurance, Life Insurance
- Benefits will be discussed during the interview process.
*People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.
LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.*
LEONI Wiring Systems de Hermosillo S.A. de C.V.
CUSTOMER SERVICE AGENT
Publicado hace 6 días
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Descripción Del Trabajo
their customers and customers to the solutions they need by delivering compelling
experiences. They facilitate connections through world-class customer experience
management (CXM) and business process outsourcing (BPO).
This line of business focuses on propane distribution and services in the Northeast of
the U.S. Their services include propane delivery, storage and related customer needs,
supported by a large fleet and storage capacity.
Responsibilities:
● Answering phones, emails, and live chats from customers.
● Professionally responding to customer inquiries.
● Identifying and escalating priority issues to upper management.
● Following up on complex customer interactions when necessary.
● Accurately recording customer interaction details.
● Building rapport with customers using an upbeat, positive, professional
attitude.
● Offering solutions.
Bilingual Customer Service
Publicado hace 6 días
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Descripción Del Trabajo
We are seeking a bilingual (English/Spanish) Patient Support Representative to join a high-performing healthcare support team. This role involves assisting patients and families by handling high call volumes in a fast-paced environment with professionalism, empathy, and efficiency. You will play a key role in helping underserved communities navigate healthcare services, including medical appointment scheduling, transportation coordination, and interdepartmental communication.
Key Responsibilities
Respond to inbound calls regarding medical appointments, scheduling, cancellations, and provider availability.
Schedule patient transportation and coordinate with medical facilities, pharmacies, and insurance providers.
Provide accurate information about specialty services and behavioral health programs.
Transfer calls and direct inquiries to the appropriate departments as needed.
Escalate complex cases to supervisors or management with clarity and context.
Ensure compliance with internal regulations, protocols, and HIPAA standards.
Participate in a structured training program (2 weeks of training + 2 weeks of nesting).
Maintain a positive, solution-focused approach while managing a high volume of calls.
Qualifications
Fluent in both English and Spanish (written and spoken) – required.
Previous customer service or call center experience, preferably in healthcare – preferred but not required.
Ability to work in a fast-paced, high-call-volume environment with patience and professionalism.
Clean personal background (must not contain any history that could negatively affect clients or patients).
Strong attention to detail and problem-solving skills.
Availability to work 6 days per week across varying shifts, including weekends.
High school diploma or equivalent.
THIS IS AN ON SITE POSITION FOR HERMOSILLO, SONORA
Customer Service Agent (OFRECEMOS TRANSPORTE)
Ayer
Trabajo visto
Descripción Del Trabajo
Apply now!
Profile:
Conversational advanced English is a must.
Full time availability
Experience in Customer Service is a must
Responsibilities:
Answer phone calls, emails, and live chats from customers.
Respond to inquiries in a professional manner.
Escalate priority issues to management when needed.
Benefits:
Weekly payments
Grocery vouchers
Transportation
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