518 Ofertas de Customer Service en Mexico

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 year work experience
• Good phone etiquette and Good verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Job Role: Customer service Representative

Work Mode: Onsite

Job Location: Queretaro, Mexico

Job Description:

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 year work experience
• Good phone etiquette and Good verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

TATA CONSULTANCY SERVICES is looking for you!

The ideal candidate loves talking to people and proactively solving problems in English.

Responsibilities

• Communicating with customers via phone, email, and chat
• Providing informed responses to questions about products, pricing, and availability
• Working with internal departments to meet customer needs
• Entering data on multiple platforms

Qualifications

• Advanced English.
• At least 1 year of relevant work experience.
• Excellent verbal, written, and interpersonal skills.
• Ability to multitask and organize.

The Role:

Xylem seeks to hire a Customer Service Representative for the Xylem-AWS-Lubbock, Texas facility. As a member of the Customer Service Team, the CSR will be responsible for providing general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting with warranty claim and invoice billing issues.

The successful candidate will have demonstrated the ability to succeed in a fast-paced fluid environment, while ensuring that attention to detail is maintained at a high level. If you are industrious, detail- and customer-oriented, we want to hear from you!

Essential Duties/Principal Responsibilities:

· Perform Customer Service Support functions as the first point of contact with the customer

· Adhere to ISO9001 Customer Service Procedures and Work Instructions

· Maintain Quote Log and Production Order Log Tracking Database

· Utilize the ERP-LX (Order Entry) system

· Provide Part, Pump, Motor quotes to customers as required

· Assist with Warranty claim Processing

· Assist with Credit Memo / No Charge requirements

· Preparing the customer communication folder

· Perform Order Entry Processing and provide Order Status updates as required

· Process Change orders ( address changes, schedule date, carrier changes)

· Assist Xylem Sales teams with customer support activities

· Understand and perform Export Compliance tasks as required

· Interface with the customer to assist in resolving AR Collections Dispute Resolution issues

· Other duties as assigned by the Customer Service Manager.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

· High School Diploma + 3 years of experience in a professional office setting.

· Strong financial/accounting skills required, prefer a minimum of 1 year of experience.

· Problem solving skills and strong written and verbal communication skills required.

· Must be knowledgeable in MS Office applications

Preferred Qualifications:

· Should have the ability to interface well with others and to take direction from others, as required.

· Prefer associates degree individuals or some level of college experience.

Job Title: Customer Service

Location: Guadalajara

Job Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.

TATA CONSULTANCY SERVICES is looking for you!

The ideal candidate loves talking to people and proactively solving problems in English.

Responsibilities

• Communicating with customers via phone, email, and chat
• Providing informed responses to questions about products, pricing, and availability
• Working with internal departments to meet customer needs
• Entering data on multiple platforms

Qualifications

• Advanced English.
• At least 1 year of relevant work experience.
• Excellent verbal, written, and interpersonal skills.
• Ability to multitask and organize.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 year of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work