165 Ofertas de It Support en Mexico

**IT Support Specialist**
- The role requires contributions to providing exceedingly reliable, scalable, secure, and cost-efficient End User IT Asset Management services.
- Assists in the installation, implementation, and upgrades of internal systems.
- May maintain a tracking system for usage evaluation. Maintains an inventory of all equipment, hardware, software, and supplies.
- Troubleshoots, maintains, and monitors, external and internal hard drives, printers, plotters, and scanners.

**_Principal Duties and Responsibilities:_**
- Troubleshoot and fix complex hardware-related computer problems using standardized procedures.
- Diagnose and resolve complex software-related issues through software configuration and reconfiguration.
- Perform computer hardware and software installations and upgrades following standard processes.
- Transfer data for multiple machines during replacements or upgrades while ensuring data integrity.
- Resolve complex networking problems, including cable connections and repairs.
- Document computer and telephone repairs, recording serial and parts numbers.
- Log troubleshooting steps in the Service-Now ticketing system.
- Communicate and collaborate with team members and stakeholders to resolve conflicts and challenges.
- Assist in onboarding and offboarding processes for employees, including hardware setup.
- Audit and verify processes and procedures used by colleagues.
- Install and connect cabling and wiring from network closets to office equipment.
- Lift and install equipment weighing up to 50 lbs. on occasion.
- Perform tasks at various heights (standing or sitting) as required.
- Utilize computers and test equipment for extended periods of time.
- Maintain continuous communication in both Spanish and English with colleagues, customers, and vendors.
- Conduct monthly audits of critical spaces.
- Perform monthly audits of stockroom inventory.

**_Education Requirements:_**
- Bachelor’s Degree in IT-related careers.

We are regulated leading trading company constantly growing and are excited to share that we are looking for an **IT Support** to join our fantastic team!

**What you’ll be doing?**
- Receiving and handling user requests in the scope of IT support
- Preparation of user equipment, diagnostics of the technical condition of the equipment before sending it for repair.
- Creating user instructions and keeping them up to date
- Administration of the corporate messenger and mail system
- Keeping and maintaining IT Assets inventory
- Assistance in device management

**Requirements**:

- Strong interpersonal skills
- **Bilingual English and Spanish**:

- Confident knowledge of the PC hardware, software and various OS
- Responsible attitude to assigned tasks, attentiveness
- Practical experience in managing global corporate IT systems (Google workspace,
- Mobile device management solutions
- Excellent problem-solving skills and ability to diagnose and resolve technical issues
- Strong communication skills, both written and verbal.

Tipo de puesto: Tiempo completo

Sueldo: $20,000.00 - $25,000.00 al mes

Beneficios:

- Bebidas gratis
- Programa de referidos

Tipo de jornada:

- Lunes a viernes
- Turno de 8 horas

Lugar de trabajo: Empleo presencial

¡Únete a nuestro equipo! Buscamos un talentoso(a) **Asociado de soporte de IT**

**Vacante temporal (12 meses) Tercer turno**

**Actividades**:

- Desarrollo y soporte a aplicaciones web
- Administración de servidores
- Desarrollador Full Stack
- Microsoft SQL
- Conocimiento de lenguajes de programación, Visual Basic, C#, C++, Labview, Python
- Conocimiento y experiência en Linux
- Ingles requerido Lectura 75%, Escritura 75%, Hablado 75%

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $18,000.00 al mes

Beneficios:

- Uniformes gratuitos
- Vales de despensa

Pago complementario:

- Bono anual
- Bono de asistencia
- Bono de productividad
- Bono de puntualidad

Tipo de jornada:

- Lunes a viernes
- Nocturno
- Turno de 8 horas

Lugar de trabajo: Empleo presencial

Fecha de inicio prevista: 10/03/2025

Position Title: IT Support Specialist
Location: Remote br>Employment Type: Full-Time
Experience Level: 3+ Years
Company: Teamficient - Range: $800 - $1000 (Negotiable for highly experienced candidates)

Job Overview:
We are looking for a proactive and detail-oriented IT Support Specialist to execute technical tasks, assist with development rollouts, and provide 24/7 support coverage for our client platform. This role is essential in maintaining system reliability, resolving technical issues efficiently, and ensuring timely coordination with internal teams.

Key Responsibilities:
Implement feature requests and provide technical solutions in coordination with the development team
Respond to and manage technical support inquiries, ensuring quick turnaround and resolution
Troubleshoot system bugs and escalate complex issues to the IT Manager when necessary
Coordinate with internal teams to deploy code updates and fix system configurations
Maintain clear and up-to-date technical documentation
Ensure all tasks are completed within defined SLA windows


Qualifications:
Bachelor’s degree in Information Technology, Computer Engineering, or a related field < r>At least 3 years of experience in IT support, system administration, or helpdesk roles
Based in the Philippines with the ability to work flexible shifts, including evenings and weekends
Proficiency with remote access tools, ticketing systems, and CMS or web-based platforms
Strong problem-solving abilities and attention to technical detail
Excellent written and verbal communication skills
Proven track record of working independently and performing well under pressure

System Requirements:
Desktop/Laptop
Intel Core i5
4GB RAM for multitasking requirements
Workstation free from any Noise and Distractions
Backup Internet Connection
USB Headset with Noise Cancelling
Backup for Power Outage: Generator/UPS or Alternative Location

Benefits:

Competitive salary based on experience
Friendly, collaborative, and inclusive team culture
Opportunity to work on innovative, international digital projects
This is a long-term position where you’ll be part of an awesome team, working from home with guidance and support! < r>
For any questions, please send an email to
(Note: Applications are only accepted via the application form. Sending resumes to the Recruitment email will not be entertained.)

Position Title: IT Support Specialist
Location: Remote br>Employment Type: Full-Time
Experience Level: 3+ Years
Company: Teamficient - Range: $800 - $1000 (Negotiable for highly experienced candidates)

Job Overview:
We are looking for a proactive and detail-oriented IT Support Specialist to execute technical tasks, assist with development rollouts, and provide 24/7 support coverage for our client platform. This role is essential in maintaining system reliability, resolving technical issues efficiently, and ensuring timely coordination with internal teams.

Key Responsibilities:
Implement feature requests and provide technical solutions in coordination with the development team
Respond to and manage technical support inquiries, ensuring quick turnaround and resolution
Troubleshoot system bugs and escalate complex issues to the IT Manager when necessary
Coordinate with internal teams to deploy code updates and fix system configurations
Maintain clear and up-to-date technical documentation
Ensure all tasks are completed within defined SLA windows


Qualifications:
Bachelor’s degree in Information Technology, Computer Engineering, or a related field < r>At least 3 years of experience in IT support, system administration, or helpdesk roles
Based in the Philippines with the ability to work flexible shifts, including evenings and weekends
Proficiency with remote access tools, ticketing systems, and CMS or web-based platforms
Strong problem-solving abilities and attention to technical detail
Excellent written and verbal communication skills
Proven track record of working independently and performing well under pressure

System Requirements:
Desktop/Laptop
Intel Core i5
4GB RAM for multitasking requirements
Workstation free from any Noise and Distractions
Backup Internet Connection
USB Headset with Noise Cancelling
Backup for Power Outage: Generator/UPS or Alternative Location

Benefits:

Competitive salary based on experience
Friendly, collaborative, and inclusive team culture
Opportunity to work on innovative, international digital projects
This is a long-term position where you’ll be part of an awesome team, working from home with guidance and support! < r>
For any questions, please send an email to
(Note: Applications are only accepted via the application form. Sending resumes to the Recruitment email will not be entertained.)

Position Title: IT Support Specialist
Location: Remote br>Employment Type: Full-Time
Experience Level: 3+ Years
Company: Teamficient - Range: $800 - $1000 (Negotiable for highly experienced candidates)

Job Overview:
We are looking for a proactive and detail-oriented IT Support Specialist to execute technical tasks, assist with development rollouts, and provide 24/7 support coverage for our client platform. This role is essential in maintaining system reliability, resolving technical issues efficiently, and ensuring timely coordination with internal teams.

Key Responsibilities:
Implement feature requests and provide technical solutions in coordination with the development team
Respond to and manage technical support inquiries, ensuring quick turnaround and resolution
Troubleshoot system bugs and escalate complex issues to the IT Manager when necessary
Coordinate with internal teams to deploy code updates and fix system configurations
Maintain clear and up-to-date technical documentation
Ensure all tasks are completed within defined SLA windows


Qualifications:
Bachelor’s degree in Information Technology, Computer Engineering, or a related field < r>At least 3 years of experience in IT support, system administration, or helpdesk roles
Based in the Philippines with the ability to work flexible shifts, including evenings and weekends
Proficiency with remote access tools, ticketing systems, and CMS or web-based platforms
Strong problem-solving abilities and attention to technical detail
Excellent written and verbal communication skills
Proven track record of working independently and performing well under pressure

System Requirements:
Desktop/Laptop
Intel Core i5
4GB RAM for multitasking requirements
Workstation free from any Noise and Distractions
Backup Internet Connection
USB Headset with Noise Cancelling
Backup for Power Outage: Generator/UPS or Alternative Location

Benefits:

Competitive salary based on experience
Friendly, collaborative, and inclusive team culture
Opportunity to work on innovative, international digital projects
This is a long-term position where you’ll be part of an awesome team, working from home with guidance and support! < r>
For any questions, please send an email to
(Note: Applications are only accepted via the application form. Sending resumes to the Recruitment email will not be entertained.)

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Company Overview:
If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
**Job Summary:**
The Technical Support Analyst plays a vital role in providing frontline IT operational and business support across the Latin America (LAM) region. This role will assist the North America (NAM) IT Manager in improving regional IT service performance, coordinating vendors, resolving tickets, managing assets, and ensuring user satisfaction. The ideal candidate will have practical technical troubleshooting skills, strong communication abilities in both English and Spanish, and a proactive attitude for ongoing improvement.
**Key Responsibilities:**
**Deskside & Technical Support**
+ Deliver remote and onsite deskside support for hardware, software, and peripheral issues, including escalations from L1 service desk.
+ Execute imaging, reimaging, and configuration of endpoints, including laptops, desktops, and mobile devices.
+ Provide support for meeting room equipment, including Microsoft Teams devices and Solstice Pods.
**Ticket & SLA Management**
+ Own and resolve tickets via ticketing tool, ensuring SLA compliance and accurate ticket documentation.
+ Monitor aging tickets and follow up on long-standing incidents and requests.
+ Analyze ticket trends and partner with the NAM IT Manager to improve service metrics.
**Asset & Inventory Coordination**
+ Maintain and reconcile depot stock, retired device tracking, and disposal logistics.
+ Assist with Bitraser administration and ensure compliance with data wipe and licensing policies.
+ Oversee local logistics for hardware shipments and returns.
**Vendor & Operations Support**
+ Support vendor oversight (e.g., Unisys, Orange, Nsight) by providing feedback on ticket handling and service levels.
+ Coordinate onboarding/offboarding logistics with local vendors and ensure device readiness.
+ Assist with invoice verification and vendor performance tracking.
**Monitoring & Incident Management**
+ Act as eyes and hands for the Server, Network, and Security teams across LAM and NAM.
+ Escalate and participate in root cause analysis for regional problem management.
**Documentation & Process**
+ Develop and maintain localized knowledge base articles to improve self-service and resolution times.
+ Assist with IT compliance tasks such as termination audits and quarterly observations.
+ Participate in Monthly Business Reviews (MBRs) by collecting and reporting on NAM/LAM performance metrics.
Other duties as assigned
**Required Qualifications:**
+ 3 - 5 years of IT support or service delivery experience in a corporate environment.
+ Willing to work 100% in Empresalia offices
+ Hands-on experience with Windows 10/11, Office 365, and hardware troubleshooting.
+ Strong knowledge of ServiceNow or equivalent ITSM platform.
+ Fluent in Spanish and English (written and spoken).
+ Ability to work independently and communicate across multicultural, multilingual teams.
+ Comfortable working with and guiding third-party vendors and contractors.
**Preferred Qualifications:**
+ Familiarity with ITOM tools and proactive incident management processes.
+ ITIL Foundation certification or similar.
+ Background in supporting manufacturing or geographically distributed users.
+ Working knowledge of device lifecycle management and asset disposition tools (e.g., Bitraser).
**Req ID** : R-15681
**Job Family Group** : Information Technology
**Job Family** : IT Information Systems Operations
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

We are looking for the best IT Support agents to join a growing team in the telecommunications industry.

Some of the essential duties include:

- Review order package, all required documentation and applicable information to confirm is available for implementation.
- Attend call(s) with the customer as coordinated by the Project Manager for information gathering and/or validation.
- Communicate effectively with the customer and/or vendor to understand their setup and business needs.

resolution and general workstation management support.

**Requirements**:

- Experience in information technology, managed services, telecommunications or other relevant experience.
- Preferred knowledge: Office 365, IT security tools, Managed Services process platforms.
- Experience with supporting currently Microsoft Supported Server and Desktop operating systems.
- Experience with monitoring of ticketing system, prioritizing problems, supporting projects, and supporting enterprise level infrastructure (installing, patching/maintaining, troubleshooting, etc.).
- English language proficiency (professional level).

Some of the benefits are:

- Competitive income according to abilities, offer starts from 18k BT.
- Law and higher benefits.
- Growth opportunities.

Tipo de puesto: Tiempo completo, Indefinido

Salario: A partir de $18,000.00 al mes

Horario:

- Diurno

Prestaciones:

- Aumentos salariales
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Consideraciones ante el COVID-19:
Se siguen todos los protocolos de seguridad e higiene indicados por las autoridades sanitarias.

Pregunta(s) de postulación:

- What is your English level?
- How much relevant experience do you have as an IT support agent/service desk?

**Descripción y detalle de las actividades**

**Experiência y requisitos**
- Requirements: - Computer Sciences engineering degree (preferred), Computer Technician. English 90 %- Experience of 2 years (preferred)
- Excellent communication skills
- Windows 10 troubleshooting skills
- Focused on Customer Service
- Ability to multitask
- Responsible
- Proactive
- Problem resolution.

**Organización**
- Landsberg Orora**Giro**
- Maquiladora (Export.)**Actividad principal**
- Distribuidora de material de empaque principalmente para el sector de manufactura de exportación.**Número de empleados**
- 350**Número de vacantes** 1**Área** Informática Sistemas**Contrato** Permanente**Turno** Diurno**Jornada** Tiempo Completo**Horario** Lunes a Viernes de 7:30 am - 5:30 pm**Estudios** Carrera Profesional**Sexo** Indistinto